Reseñas

09/01/2020

Renee

5 out of 5 stars
The two movers were very nice and did a great job.
Response
Hi Renee!

We're glad that your team took good care of you and your belongings. Thanks for choosing TWO MEN AND A TRUCK Lansing!
08/29/2020

Andrea

1 out of 5 stars
We were to have packing & moving services. Packing team were horrible; have 15 photos of items didn't pack (said forgot, or were confused), and downright refused to pack some items (like a TV, we had the original box ). Management said would do something, but are still waiting. Moving day didn't happen as co pulled bait & switch with price, and we cancelled. WOULD NEVER RECOMMEND CO - EVER!
Response
Hi Andrea,

We’re very sorry to learn of your recent experience and can certainly understand your frustrations. Our team is well aware of your situation and is working to resolve any further issues. If you have any more concerns or questions, please reach out to our office at 517.306.2441.
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08/29/2020

John

5 out of 5 stars
Very good experience. Pre move was great as well as the move. Very professional and efficient. On time, friendly and great movers. I had options but glad I picked them.
Response
Hi John,

Thanks for trusting us with your move. We're glad that we were able to exceed your expectations with every step of the moving process. Thanks for choosing The Movers Who Care!
08/28/2020

John

5 out of 5 stars
The two young men showed up on time and did a great job moving our stuff. They were professional and very nice. I would highly recommend them to anyone.
Response
Hi John,

We're so glad that your team took good care of you and we appreciate your willingness to recommend us. Thanks for choosing TWO MEN AND A TRUCK Lansing!
08/28/2020

Bill

4 out of 5 stars
Polite, careful and efficient team. Thanks for arriving on time and getting the job done quickly without wasting time.
Response
Hi Bill,

Thanks for the review. We're glad that your team of movers was able to get the job done safely and efficiently. Thanks for choosing The Movers Who Care!
08/27/2020

Hope

5 out of 5 stars
We had a good experience with Two Men and a Truck overall. Our movers were very nice, considerate, and asked questions! We only had a minor issue with one item being dropped and damaged, but the team filled out a service sheet and I’m guessing we will get followup soon. For our move, we might have saved time and some money with help from a third mover but overall we were satisfied.
08/26/2020

Michele

5 out of 5 stars
They were excellent, and very professional. They took the time they needed to get everything place just as I wanted! Very happy with the experience of Two Men snd a Truck!
Response
Hello Michele,

We're so glad you had a positive experience and that your team of movers operated with professionalism, care and efficiency! Thanks for choosing The Movers Who Care!
08/25/2020

Allison

5 out of 5 stars
From the initial emails with customer service rep, Jesse L., to the day-of moving with Ricardo, Austin, Gabriel and Kyle, we were very satisfied! Everyone was professional and courteous and went out of their way to help. I probably wasn't the easiest client to deal with since this was our first big office move, and I've never coordinated a large move like this, so THANK YOU for your patience!
Response
Hi Allison,

We appreciate your review! We're so glad that we were able to exceed your expectations every step of the way. Jesse, Austin, Gabriel and Kyle were happy to serve you. Thanks for trusting us with your first big office move. We look forward to assisting you with any future moving, packing, storage or junk removal needs!
08/24/2020

Rita

3 out of 5 stars
Set up move over 6 weeks in advance. Followed instructions for move of hottub. Team that showed up had no idea how to move a hottub and were not prepared with equipment. Had to speak to manager. Ultimately, Kevin did a great job getting 11 men on site and the proper equipment. But- the day was very stressful. This could have been prevented if they had planned ahead -
Response
Hi Rita,

We're so sorry about your experience. We will do a better job of training our newer movers on the intricacies of moving a hot tub so that they will be better prepared in the future. Thank you for your patience and your willingness to work with us and we apologize for any additional stress brought on. We hope you'll give us another chance if you need any moving, packing, storage or junk removal services.
08/20/2020

Sue

5 out of 5 stars
I have used Two Men And a Truck before with excellent results. This time was no different. Scheduling was easy. The two men who arrived, on moving day Jayden and Ricardo, were telaxed and focused as and extremely quick. They even asked about the cafe table and 2 chairs on my front porch that I had overlooked I enjoyed their easy manner and pleasant interaction. Thank you both
Response
Hello Sue,

We appreciate your review! We're so glad that your team of movers created a calm and relaxing environment during the move. At TWO MEN AND A TRUCK, we want to take as much stress out of moving as possible so that you can focus on other important things. Thanks for choosing The Movers Who Care!