Reseñas
Frances
My couch is ripped
I requested specific people as I used before and did not get them
The employees did not have there schedules together
The employees were not strong enough to lift my stuff
I requested specific people as I used before and did not get them
The employees did not have there schedules together
The employees were not strong enough to lift my stuff
Response
Good morning Frances,
We're so sorry to hear about your negative experience. With a 98% referral rating from our customers, we can assure you that this is not the norm. Upon doing some research, we couldn't find a request for the same crew, so we apologize about that. We will speak to the crew that did your most recent move and see what went wrong. For any further questions about damages, please give us a call at 517.485.4545.
We're so sorry to hear about your negative experience. With a 98% referral rating from our customers, we can assure you that this is not the norm. Upon doing some research, we couldn't find a request for the same crew, so we apologize about that. We will speak to the crew that did your most recent move and see what went wrong. For any further questions about damages, please give us a call at 517.485.4545.
Lakshmi
Excellent service and very well managed by the team. Thanks
Response
Hello Lakshmi,
Thanks for the review. We're glad that your moving team took excellent care of you. Thanks for choosing TWO MEN AND A TRUCK Lansing!
Thanks for the review. We're glad that your moving team took excellent care of you. Thanks for choosing TWO MEN AND A TRUCK Lansing!
Dustin
A little pricey as far as cost. Overall satisfied customer
Response
Hello Dustin,
We appreciate your review. We do our best to make sure that our services are worth the cost and all of our movers are professionally trained. Thanks for choosing TWO MEN AND A TRUCK Lansing!
We appreciate your review. We do our best to make sure that our services are worth the cost and all of our movers are professionally trained. Thanks for choosing TWO MEN AND A TRUCK Lansing!
Caroline
They did absolutely wonderful ! The 4 men that helped were excellent and extremely nice ! Would definitely recommend them again! Plus they were funny and fun to talk to while they moved my stuff which I really enjoyed as well! Thank you guys again so much for your services!
Response
Hello Caroline,
We're so glad that your moving team embodied our core value of "Be Your Best and Have Fun!" They were happy to serve you and we appreciate you choosing TWO MEN AND A TRUCK Lansing!
We're so glad that your moving team embodied our core value of "Be Your Best and Have Fun!" They were happy to serve you and we appreciate you choosing TWO MEN AND A TRUCK Lansing!
Annette
Frank and Mighty were great! Careful, polite, and unfailingly strong. Thanks guys!!!
Response
Hi Annette,
We're so glad that Frank and Mighty took such excellent care of you and your belongings! Thanks for choosing TWO MEN AND A TRUCK Lansing!
We're so glad that Frank and Mighty took such excellent care of you and your belongings! Thanks for choosing TWO MEN AND A TRUCK Lansing!
James
The men that came to may place were great. Listened, friendy, efficient and careful. My actual final bill was less than est. I would highly recommend 2 Men and Truck for anyone needing movers.
Response
Hi James,
We're so glad to hear that the move came in under estimate and that your moving team took excellent care of you. Thanks for being willing to recommend us and we look forward to serving you with any future moving, storage, or junk removal needs!
We're so glad to hear that the move came in under estimate and that your moving team took excellent care of you. Thanks for being willing to recommend us and we look forward to serving you with any future moving, storage, or junk removal needs!
Therese
Team was exceptional. Would request again in a heartbeat. Couldn't be more satisfied with their efficiency, hard work, excellent attitude, willingness secure all I needed. Exited a complicated driveway situation with determination, patience. Corey was accommodating & patient. BUT: requested lift gate more than once. Ramp only caused move to take xtra time&labor. Not cool. Give them a bonus! OT, so
Response
Hi Therese,
We're so glad to hear that you had a great experience with our staff! Our movers are professionally trained to work carefully and efficiently in every situation. We're so sorry about the lack of a lift gate. On that day, both of our lift gate trucks were out of commission. Given the nature of the move, it was concluded that a lift gate was not necessary and would not have created a substantial time difference. We apologize for any miscommunication on that, and please feel free to follow up with any additional questions. Thank you for choosing TWO MEN AND A TRUCK Lansing!
We're so glad to hear that you had a great experience with our staff! Our movers are professionally trained to work carefully and efficiently in every situation. We're so sorry about the lack of a lift gate. On that day, both of our lift gate trucks were out of commission. Given the nature of the move, it was concluded that a lift gate was not necessary and would not have created a substantial time difference. We apologize for any miscommunication on that, and please feel free to follow up with any additional questions. Thank you for choosing TWO MEN AND A TRUCK Lansing!
Cori
Great experience with our moving team. Paid attention to details and careful with items to be moved. Would use moving service again for future needs. Thanks!
Response
Hello Cori,
We're glad to hear that you had a great experience. Our movers are professionally trained to know all the details of moving. We look forward to serving you with any future moving, storage, or junk removal needs. Thanks for choosing The Movers Who Care in Lansing!
We're glad to hear that you had a great experience. Our movers are professionally trained to know all the details of moving. We look forward to serving you with any future moving, storage, or junk removal needs. Thanks for choosing The Movers Who Care in Lansing!
Daniela
Great customer service, the movers were very professional and on time!
Response
Hi Daniela,
We're glad to hear that your movers were professional and punctual. Thanks for choosing TWO MEN AND A TRUCK Lansing for your move!
We're glad to hear that your movers were professional and punctual. Thanks for choosing TWO MEN AND A TRUCK Lansing for your move!
Tamie
The crew I had should be together always. They worked like a well oiled machine. very polite ,respectful , and very helpful. Answered any and all questions and concerns. These guys should get a raise.
Response
Hi Tamie,
We're so glad that your moving crew provided you with over the top customer services. They were happy to serve you. Thanks for choosing The Movers Who Care in Lansing!
We're so glad that your moving crew provided you with over the top customer services. They were happy to serve you. Thanks for choosing The Movers Who Care in Lansing!
