Reseñas

09/10/2018

Barbara

5 out of 5 stars
Great customer service. They were very careful with my furniture, would highly reccomend them.
09/09/2018

Jim

1 out of 5 stars
Your movers nicked and gouged our stairwell. I received a call from a manager who said someone would be calling about scheduling an appointment to fix the gouges. No call as of yet and that was over a week ago.

Until this is resolved, I really can't rate your service.
09/09/2018

Liz

5 out of 5 stars
The move was done in record time and the two men were very polite and stayed on task. Great experience!
09/07/2018

Margaret

5 out of 5 stars
I had used them once before and was happy with them. They are very helpful and
are careful with the furniture and things. They were nice and friendly. Nice personalities.
Margaret
09/06/2018

Ellen

3 out of 5 stars
This will be the 2nd time I have completed this. The communication was pretty bad. There were multiple things I was told they "couldn't take" the day of the move when it was too late for me to do anything about...none of these had been mentioned at the walk thru (i.e. PC - unless I had orig box; rack that holds pool sticks - unless someone else took it down; plants - had been told if I sign liability waiver, they could go, etc.). Communication regarding timing of the whole move was all over the board....I had been told load Friday & when they arrived Thurs to pack, they said trucks were on their way. Worst was some things "hadn't fit on the truck", so they were simply left behind for me to discover after trucks pulled away. When I called I was told that I could rent a Haul.
Response
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<div>Hi Ellen, we&#39;re so sorry to hear that your move day did not go as smoothly as hoped for. We would like to work towards a happy resolution with you. Please contact our offices at 616.392.4448 to speak with our General Manager, David. Thank you.</div>
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09/05/2018

Russ

5 out of 5 stars
Two Men and a Trjck exceeded my expectations. The team of “Mike and Mike” was friendly, professional, knowledgeable, and courteous. They wasted no time in packing and protecting my items with great care and respect, even though the move was just around the corner. Being a retired military veteran and having moved across the globe countless times, Two Men and a Truck has my highest recommendation.
09/05/2018

Steve

2 out of 5 stars
This move was not positive at all. When I received the quote I told them I had a few more things and it never got relayed to the team. The moving team was two hours late and then told me that I "had more stuff than I said" and would charge me twice as much or leave my stuff there. Then they left multiple items at the house and told me I had to pick them up later Then when they got to the storage unit it was dark and I needed to store things in the truck for four days. I noticed that multiple items weren't wrapped and while David the GM tried to help it was an overall very negative experience. Steve
Response
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<div>Steve, we&#39;re so sorry to hear that we did not exceed your expectations on your recent move. We can assure you that this is not the norm here at TWO MEN AND A TRUCK Lakeshore. If there is anything further we can do to work towards a happy resolution please call us at 616.392.4448 as we would like to make this right.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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09/04/2018

Jim

5 out of 5 stars
Mike, Bobby and Ryan are excellent at what they do but more importantly they are great individuals and a significant asset to your company. They were extremely pleasant and a joy to be involved with during our move. They went beyond what was expected and enjoyed what they were doing. I highly recommend Two Men and a Truck and especially the three of them. They are a great team together!
09/04/2018

Joshua

5 out of 5 stars
We are very happy with the crew who came in to help move our equipment. They worked very hard and strong-willingly, despite the gruesomely hot and muggy weather outside. They were very careful with hefty and fragile items, and made sure to move as carefully and swiftly as possible. We will definitely recommend Two Men and a Truck to others.
09/03/2018

Richard

5 out of 5 stars
The two movers worked very hard and did not waste time. Both the estimater and office person were
very knowledgeable and pleasant to work with. Absolutely no problems with anything. Very pleased with aldid