Reseñas
Marty
The crew had lots of energy, worked non stop, looked like they were having fun as they worked and worked great together as a team! I'd highly recommend the same 4 guys!!
Sally
The lead man was much to anxious to finish. He broke some sentimental pieces simply because he wanted to get done in one day. That was very disappointing and unprofessional behavior. He had been scheduled for two days. There was no excuse for any damage.
Kelly
Blair and Alec did a great job moving our things. They were kind and thoughtful to take care of our items.
Tracey
Another AMAZING experience! Thank you Two Men and a Truck! you always go above and beyond. Joel and David did an outstanding job! They were friendly, kind, respectful and courteous. These men never stopped moving and made sure everything was secured and packed nicely in the truck. We appreciate your generosity and donation as a charity move. Our staff and individuals we serve are more than grateful. Thank you again for an outstanding job!
Richard
Your office staff was efficient and your movers were excellent - both in attitude and the care they took when handling our furniture. Thank you all!!
Dale
The moving team did a good job, but the office management team did a very poor job resolving a serious issue that arose during the move.
Response
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<div>Hi Dale, we're so sorry to hear that you were not completely satisfied with our services. Our records do show that David, our Head of Operations, worked with you during the entire moving process. Please contact our office at 616.392.4448 to speak with David so that we may come to a happy resolution.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Dale, we're so sorry to hear that you were not completely satisfied with our services. Our records do show that David, our Head of Operations, worked with you during the entire moving process. Please contact our office at 616.392.4448 to speak with David so that we may come to a happy resolution.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Judy
I am very satisfied with the operations. The team went over and above to please me. They were very pleasant and outgoing. Asked if they didn't know. I am overwhelmed with they handles themselves and how fast they worked. The care they took with my furniture was beyond belief. I would highly recommend them as the only way to go if you were moving. They took the stress out of everything. I had no worries and was very confident that they would do what they were suppose to do. My two guys were Brian and Jake. Very professional. Thank you all so much
Response
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<div>Judy, we're so happy that Brian and Jake were able to exceed your expectations! Our professional movers are thoroughly trained to ensure the least amount of stress and worries on your move day, and it seems you recieved just that. We'll be sure to let Brian and Jake know how well they did on your move! Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Judy, we're so happy that Brian and Jake were able to exceed your expectations! Our professional movers are thoroughly trained to ensure the least amount of stress and worries on your move day, and it seems you recieved just that. We'll be sure to let Brian and Jake know how well they did on your move! Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Yasamusa
Your staffs are really pay attention to customer's need, so they have flexible and improvise attitude.
Response
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<div>Yasamusa, thank you so much for taking the time to let us know how we did. We are so happy to hear that our professional movers were able to make your move a success! Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Yasamusa, thank you so much for taking the time to let us know how we did. We are so happy to hear that our professional movers were able to make your move a success! Thanks again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Karri
The only issue I had was that I only had a couch, dresser, bed and mattress and the fee was way to high. I feel like I only paid for the drive the movers made to get to my home and back to office. I'm sorry I do not feel I would use again because of this. the move altogether took until 45 mins. I feel it should go by how much the movers have to move also. $350 dollars to move 5 items is a little ridiculous
Response
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<div>Karri, we are so sorry to hear that you were unhappy with an aspect of your move. As detailed in your Pre-Move Letter, all of our local moves are charged based upon an hourly rate beginning when our movers leave our closet location and ending when they return. If you have any other questions or concerns please feel free to contact David, our Head of Operations, at 616.392.4448.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Karri, we are so sorry to hear that you were unhappy with an aspect of your move. As detailed in your Pre-Move Letter, all of our local moves are charged based upon an hourly rate beginning when our movers leave our closet location and ending when they return. If you have any other questions or concerns please feel free to contact David, our Head of Operations, at 616.392.4448.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Diane
It was a excellent experience. The team we had move us had great attitudes very happy and helping. I will recommend you over and over again. The office people were very efficient as well. Follow up was great. I want to Thank everyone involved they all need raises
Response
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<div>Diane, we are so happy to hear that you had an excellent experience with us! Moving is a very delicate process so you saying that you would recommend our company means the world to us. Thank you again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Diane, we are so happy to hear that you had an excellent experience with us! Moving is a very delicate process so you saying that you would recommend our company means the world to us. Thank you again for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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