Reseñas

Team was very courteous. They scratched some walls/doorways and it could have been avoided.

They broke 4 antiques, even after I asked them to be careful. They put them in the truck and piled boxes on top of them. The drivers told me the office person should have sent two trucks since we were switching houses.
The movers would load one box at a time and stand around and talk. Sometimes they did use the dolly.
They did not move everything, some stuff they could not (lamps etc. they said they could not) other stuff they just missed. The estimate was half of what the actual bill was, and then there is the cost of repairs.

The young men were very polite, but I don't think they have very much experience with moving furniture. Items were wrapped but the wrapping was torn going through door ways. I don't think they value other people's property. I had to use a lot of revive to cover the scratches and mars on by wood floors. Also the frame on the one door was damaged, but better the door frame then the furniture. The leg on one of living room chairs is damaged and I think a spring in the seat got broken coming through the door way because it now squeaks and is not as firm when you sit on it. Steve is coming out to check the chair. Because we had closing today on our house I took care of the floors myself. I don't think the young men get paid enough when we are charged $139.00 a hour.

Many items brought that were to be left. My mounted 34# Chinook Salmon was damaged.
The two men were professional, courteous and polite. They were very agreeable to requests we made. They wanted to move up the delivery by one day. We jumped through hoops to oblige them.

Well, a table lamp globe was broken. That, I suppose is acceptable. My problem was that neither guy told me. They removed it from the box and tossed it in the weeds near my apartment door. Maybe 3-4 days later some guy called me on the phone to ask about the move. I told him about the globe. He said someone else would contact me. I got another call and said I couldn't be sure the globe was mine since I had 50 boxes to unpack and there's the possibility it was someone else's. But now after unpacking everything I see it was my globe. At the time though, I told the guy I didn't want to seek compensation because I wasn't certain it was mine and that a lot of people use that door and might've left a broken globe there. I took it and put it in my trunk. I guess it's over now.

The movers worked very hard through a long hot day, one small damage was handled honestly and quickly.

They were very nice. But, I told them to move my dog crate and dog house, they didn’t move it. I also found out later in the day that my daughters bike and scooter is bent up.

Busted my lamp, busted my BRAND NEW bed and now I really don't know what to do? Yes I filled out a claim form.

Our movers were excellent, but we did have a damaged mattress from movers folding it like a taco to load into the truck. The manager at the Holland, MI location called to followup and said we should turn it over for a few days and the lumps will even out. We turned a King size mattress over each morning and then back over each night to sleep on which was a cumbersome task for a back injured individual with no results. Although the manager didn't seem to interested in complying with Two Men and a Trucks 100% insured for any damages, we are sending more pictures of our lumpy mattress to the manager today in hopes of being compensated for damages as it looks like a new mattress purchase may be needed as our mattress was in excellent condition before the move.

We had a torn screen door occur when moving. I reported the accident and the supervisor came out removed the patio door , had it repaired and came back out and installed it. Very good service overall...