Reseñas
Gene
The moving experience was outstanding. The workers were extremely diligent about protecting some expensive furniture and floors. I would definitely use Two Men and a Truck again, and would recommend them to others.
Response
I'm so glad to hear your experience was outstanding! It sounds like the team really took the time and care to make sure everything was handled properly. Thank you for recommending them, and it’s great to know you’ll be using their services again!
Callie
The moving team was incredible!! Polite, friendly, professional, etc. i would 10/10 recommend this company and use them again if I ever need to.
Response
It’s awesome to hear that the team went above and beyond! It sounds like they made the whole experience much smoother for you. A 10/10 recommendation is high praise—thank you for sharing your experience!
Troy
We had a great experience with our moving crew. We had to change direction many times, mainly due to our lack of being ready, but the crew was flexible and adapted very quickly. They were extremely professional and entertaining.
Extremely hard working group of guys.
Extremely hard working group of guys.
Response
It sounds like you had a fantastic crew that really went the extra mile to ensure everything went smoothly despite the challenges. It’s great to hear they were flexible and kept things light with their professionalism and attitude! Hardworking teams like that make a huge difference.
Vanessa
My moving team (James and Blaze) were exceptional. Both were accommodating and friendly. Although the weather was VERY hot, they still did their jobs efficiently and with a smile on their faces. I would definitely recommend Two Men and a Truck to others. Thanks!
Response
Hi Vanessa, We are happy to hear James and Blaze provided you with an excellent move day! Thank you for taking the time to review our services and for choosing TWO MEN AND A TRUCK® Lake Charles as your professional moving company.
Mia
Have to say it started off slow, but these guys busted tail and got it all done and did an excellent job as well! Thanks guys for all your hard work!
Response
Hi Mia, Thank you for taking the time to review our services. We are happy to hear you had an excellent nice day! Please don’t hesitate to call our office if we can be of any further assistance.
Yvonne
Of the two young men working only one worked. The other would move stuff around and look like he was working but the whole time he was flirting with my granddaughter and never really did much while causing the job to drag on, costing me more $. The one with the long hair is an outstanding worker! The other is not!
Response
I’m sorry to hear that your experience wasn’t as smooth as it should have been. It’s frustrating when you expect the team to stay focused and efficient, and unfortunately, that wasn’t the case in this instance. I’m glad to hear that one of the movers was outstanding, though. It might be worth sharing this feedback with the company so they can address it and ensure that future moves are handled as professionally as possible. Would you like help drafting a review or letter for them?
Rhonda
The two young men were very polite and did a great job!!
Response
Hi Rhonda, It is great to hear your team of workers provided you with a great moving experience! Thank you for taking the time to review our services and for choosing Two Men and a Truck Lake Charles.
Mary
My moving team was great! Both men were friendly, worked quickly and efficiently, and they expertly and carefully transferred my furniture and other belongings into my storage unit. I plan to hire Two Men and a Truck once more when my home renovations are complete - and I will request the same moving team!
Response
Hi Mary, We are happy to hear your team of movers exceeded your expectations! Thank you for choosing Two Men and a Truck Lake Charles and we look forward to working with you again in the future.
Angela
I saw one of the truck around town, but originally, I called a music store to ask about moving an antique piano. They told me that they did a special training for this company. I was impressed that they took that initiative, so called them. Because of the hurricane, they have moved me 4 times, and I would never use anyone else. The service is always the best!
Response
Hi Angela, We are so happy we got to assist in moving your piano! Thank you for your continued business and we look forward to working with you again in the future.
Brett
Would never recommend you guys completely destroyed my floors in new home then tried to get me to sign a waiver, horrible service had to take apart some of furniture myself because the movers said it was too hard to do themselves
Response
We sincerely apologize for the damage to your floors and the experience you had with our service. This is not acceptable, and we completely understand your frustration. We take full responsibility for the issues you’ve raised and would appreciate the opportunity to make this right. Please contact us directly so we can discuss how we can address the damage and your concerns further.
