Reseñas
Marilyn
The move went smoothly. The movers worked very hard and quick. However, at the end they got careless with placement of the furniture and didn’t unwrap a few items. It seemed like they just got tired of this move.
The final price was in line with the estimate but on the estimate we told them 20-30 boxes. We didn’t need them to move any boxes.
The final price was in line with the estimate but on the estimate we told them 20-30 boxes. We didn’t need them to move any boxes.
Response
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<div>Marilyn,<br/>Our commitment is to exceed our customer's expectations in value and high standard of satisfaction. We are disappointed that we were unable to do so with your recent move experience. As much as we are excited to hear that they worked very hard and were quick, we do train them to pay attention to the details that matter to our customers. Such as precision placement of furniture, and good housekeeping. We will utilize your feedback to continue to create an amazing front line team. We appreciated your business and should you need anything else please reach out to the Erlanger KY location at 859.689.0000 or via email info0361@twomen.com</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Marilyn,<br/>Our commitment is to exceed our customer's expectations in value and high standard of satisfaction. We are disappointed that we were unable to do so with your recent move experience. As much as we are excited to hear that they worked very hard and were quick, we do train them to pay attention to the details that matter to our customers. Such as precision placement of furniture, and good housekeeping. We will utilize your feedback to continue to create an amazing front line team. We appreciated your business and should you need anything else please reach out to the Erlanger KY location at 859.689.0000 or via email info0361@twomen.com</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jeff
Scheduling was perfect and then these things happened 1. Did not pick up King mattress and Large TV 2. The storage bin is staged terribly for any access 3. The movers scratched the floor and it has been over a week that I was promised a response and have not received one.
Marvin
The crew was very friendly and worked together well. They went out of their way to take care of our furnishings. I would recommend them to anyone wanting to move.
Nikki
The three men on our move made the whole experience pleasant. James, Brian, and Anthony had to work hard and they kept a great attitude through it all. I would definitely work with them again.
Maria
Glen and Nunez moved my mother-in-law into a senior living facility.They really had to work hard and navigate hallways and elevators that turned out not to be very convenient for the move. Turns out we underestimated the boxes, by a lot so our time ran over.These 2 Men worked long and hard always with a great attitude and a smile so it made for a happy and smooth transition for her. We truly appreciate everything from start to finish so thank you very much!
Bill and Linda
The moving team of D. Skaggs, Z. Meier, and T. Smith were awesome. They were very careful and caring with all of our belongings leaving the home as well as into Two Men storage since we are building again. They were very positive, hard working and made a highly stressful time for us fun and bearable. A minor rip occurred in our laundry room floor. Jaime and the office team are working with us as well as the builder of the home to get this repaired for the new owner of the home quickly. We are just awaiting to hear how and when it is to be repaired. Jaime was very reassuring this would be done. We are definitely requesting the same moving team to move our belongings from storage into our new home when it is finished in a few months.
Melanie
The men who moved my Dad’s belongings were courteous, careful and speedy. They did a great job!
Harmony
Both the office staff and moving team were incredible from start to finish!
James and Lisa
Our particular move was different than a traditional move of moving the contents of one house to another at a different location. Our move involved moving, unpacking, sorting, purging, repacking and moving what remained into different rooms all within the same house. The movers, James and Jordan, were patient and considerate beyond belief. But in spite of the demands and daunting tasks, the crew finished in the time estimated in the quote and at a cost less than the quote. They filled up three 20 cubic yard dumpster with items to be discarded and put a large hutch, bedroom bureau, dinning room table with four chairs, a refrigerator, and various boxes out on the curb to be picked up by Rumpke and others. Mission accomplished! Good job.
Thomas
Very accomodating. Courteous. Hard working. Enjoyed the two men sent to our location and would recommend them to friends and family.
