Reseñas
Pamela
The time for my move exceeded 4 1/3 hours over my estimate. In addition, The team damaged 6 items during the move. After sending photos and emailing Keith at the local office twice, I had to follow up with a phone call 6 days after the move. Keith had excuses as to why he had not responded to my emails or called back and indicated that he will call on Monday.
Shelley
Melissa was very helpful. I will recommend you to friends andamp; family!
Response
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<div>Thank you, Shelley, for the kind words and for recommending Two Men and a Truck to your friends and family. You are a valued customer and we will gladly help you in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you, Shelley, for the kind words and for recommending Two Men and a Truck to your friends and family. You are a valued customer and we will gladly help you in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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MISTY
This move was ridiculous, first of all the 2 movers needed to borrow tools from me to be able to disassemble the bed and other items. they told me that the company does not provide them such tools. the bed that was disassembled at one property and moved to the other was not even put together properly. all of the bolts were very loose and not even tightened, the four post that support the wooden slats under the mattress were just laying on the ground not even attached and the wooden slats were not even screwed into the the bed frame. It took me 1/2 hour to secure the bed properly. I have pictures if you would like to see them. The driver also lost his keys to the truck and took 45 minutes to find them delaying the entire move. I would like 1/2 hour of labor credited back to me.
Response
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<div>Misty, we are so sorry about the trouble that occurred the day of your move. We would like to assure you that this type of behavior is atypical of our company and what we stand for, and will definitely be addressed with our staff. Please feel free to contact our local office to discuss any issues you may have had with your recent move. We hope that you will choose to give TWO MEN AND A TRUCK® a second chance in the future, so that we may prove to you exactly why they call us the "Movers Who Care®"!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Misty, we are so sorry about the trouble that occurred the day of your move. We would like to assure you that this type of behavior is atypical of our company and what we stand for, and will definitely be addressed with our staff. Please feel free to contact our local office to discuss any issues you may have had with your recent move. We hope that you will choose to give TWO MEN AND A TRUCK® a second chance in the future, so that we may prove to you exactly why they call us the "Movers Who Care®"!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Judy
The crew was very polite and they were all very hard workers. Their truck got hopelessly stuck in our driveway but the guys never missed a beat. They carried our furniture up to the house! They finished in less time than quoted.
Response
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<div>Judy, We are so happy that, even with a stuck truck, we were able to get you all moved in. Thank you so much for choosing Two Men and a Truck for your moving needs.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Judy, We are so happy that, even with a stuck truck, we were able to get you all moved in. Thank you so much for choosing Two Men and a Truck for your moving needs.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Bill
I asked for two big guys to carry two cabinets down to the basement..about a ten-20 minute job. 2 men said they had the two perfect guys. The first crew said the job was custom made for two big guys they named and left. I asked again for the 2 big guys. This time they sent 3 guys. Two guys about my size and another to handle paperwork. Still no 2 big guys they also mentioned. This crew was strong and completed the work. I never saw the 2 big guys I requested. There really should be a 1/2 to 1 hour rate as it cost me $200.00 for about 20 minutes work. The minimum 2 hour charge is excessive in my view. Otherwise everyone was pleasant and professional.
The furniture is finally where it belongs so in the end all is well.
Thank you
The furniture is finally where it belongs so in the end all is well.
Thank you
Response
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<div>Bill, we are so sorry to hear about the complications and miscommunications that occurred the day of your move. However, we are happy to hear that the rest of the job was completed as planned, and that you are satisfied with the new arrangement of your furniture. We hope that you will continue to spread the word about TWO MEN AND A TRUCK®, and continue to choose us as your primary moving company!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Bill, we are so sorry to hear about the complications and miscommunications that occurred the day of your move. However, we are happy to hear that the rest of the job was completed as planned, and that you are satisfied with the new arrangement of your furniture. We hope that you will continue to spread the word about TWO MEN AND A TRUCK®, and continue to choose us as your primary moving company!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Veronica
My rating is based upon the first set of men who were sent to my apartment. Two of the men were unprofessional and inappropriate. A new crew were sent out and they really were much better and professional. An end table was broken through the moving process and a jewelry case was jarred and not working correctly now. I think the first two guys moved those items. It was an experience to say the least.......
I would refer people but I would share my whole experience with the person I referred.
I would refer people but I would share my whole experience with the person I referred.
Beverly
Your employees were on time and professional. We will recommend your company to family and friends.
Beverly
Beverly
Response
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<div>Beverly, Thank you for your kind words and for recommending Two Men and a Truck to your family and friends. You are a valued customer and if you ever are need of moving services again, just let us know and we will be there!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Beverly, Thank you for your kind words and for recommending Two Men and a Truck to your family and friends. You are a valued customer and if you ever are need of moving services again, just let us know and we will be there!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Samantha
The gentlemen that assisted us in our move were awesome! They were cheerful and ready to work bright and early on a Monday morning. They made our experience so much more enjoyable.
Response
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<div>Samantha,<br/><br/>We are so pleased you were happy with your move and it went so well. Please feel free to share your experience with others and recommend Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Samantha,<br/><br/>We are so pleased you were happy with your move and it went so well. Please feel free to share your experience with others and recommend Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Samantha
Very please with the work the team did they moved me from a 3rd for apartment, across state lines and into a 5th floor apartment. Thanks guys!
Response
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<div>Samantha,<br/>Thank you for choosing Two Men and a Truck for your move. You are a valued customer and appreciate your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Samantha,<br/>Thank you for choosing Two Men and a Truck for your move. You are a valued customer and appreciate your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Angela
My husband facilitated my parents actual move. I did the leg work. He said the guys were phenomenal. They were friendly, prompt, professional, respectful, careful, and told me to give them a great review even before a survey came. So, that's it! Highly recommend.
Response
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<div>Thank you so much Angela for your kind words. You and your husband are much valued customers and we are so glad you chose Two Men and a Truck for your moving needs. Please share the good word!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you so much Angela for your kind words. You and your husband are much valued customers and we are so glad you chose Two Men and a Truck for your moving needs. Please share the good word!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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