Reseñas

05/27/2019

Dale

3 out of 5 stars
Movers did a good job and were polite. Problem we have is how the process was handled after one of the workers hit an damaged my new rain gutters with the company truck. Gutters were I stalled the day before less then 24 hours old. I did talk to two different managers, neither one of them were easy to work with, every time I asked a question that they could or would not answer I was told it was against company policy. I wanted to use the same company that installed the gutters to be the one to fix the gutters, they told me there guy was going to do the work, after that I gave up and asked them to make the check payable to my guy, I guess I have no choice but to pay the difference. Not a happy customer
05/19/2019

Jean

4 out of 5 stars
I needed some furniture moved from the basement to the garage. My staircase is very hard to manipulate. The items were very bulky. Jesse, Sloan, and Zach were excellent! They were very polite, answered questions and manipulated the staircase very well. It is unavoidable to hit the walls, but they managed minimal damage. Since I had them for an hour, and the items were moved before the hour was up, they asked if anything else needed moving. Overall, they were great and it was a successful hour.
05/14/2019

James

4 out of 5 stars
Office staff was awesome. Kept me informed of my move status and cost was exactly as estimated. The move staff was great for the most part. There were stellar performers and sub-par performers. Average them together and you get good service. One guy stood out from the crowd and was SUPER helpful. Unfortunately, they did break the legs off my favorite Pottery Barn leather chair. Hoping the reimbursement process is easy/works well. I have moved many times with the military and this was one of the best moves I've experienced. I would recommend Two Men and a Truck for sure.
04/30/2019

Renee

1 out of 5 stars
I have utilized Two Men and A Truck for prior moves and I recieved excellent service and care of my items however my experience on 4/27/19 was horrific in every way imaginable. Office staff was courteous and prompt but my movers were the complete opposite. Poor communication, work ethic, and lacked consideration for me and my items. Some of my items were even damaged and soiled.
04/14/2019

Robin

1 out of 5 stars
My and I moved once with you, and the guys did a great job. This time was not so good. I also had damage, and it seems to be businesses as usual for you. I will not forget the scratch on my footboard because I don't think it is fixable.
03/23/2019

David

5 out of 5 stars
Great guys. Professional and very courteous. Fast, careful and strong. I will definitely use 2 Men And A Truck again!
Response
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<div>Hi David, thank you for choosing the Movers Who Care! We are glad we were able to make your move a positive experience! Have a great day!</div>
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03/18/2019

Chasity

5 out of 5 stars
Nate was very informative and a good communicator when setting up the move. The three guys who moved us were very polite, clean and very careful with our furniture and boxes. The truck arrived within the two hour time frame. They introduced themselves (I don't remember their names), and then surveyed the items to be moved. They worked efficiently and quietly. There were stairs at the old apartment and the new apartment. They never complained. They just kept working. I am very particular when it comes to my possessions and my money. I will definitely use them on any future moves because they were EXCELLENT!
Response
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<div>Hello Chastity, thank you for taking the time to share your recent experience with us! We are so glad we could help make our move a positive one from start to finish. Have a great day!</div>
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03/17/2019

Sandra

2 out of 5 stars
We had good experiences in previous moves with you. This time we were very disappointed. 1 team member was smoking on premises. Team members argued in front of us on how to assemble boxes. Glass top table was broken while loading after we pointed out it needed protected better. Team members need better shoes for the rainy conditions. Very slippery. One team member seemed to have back pain. Instructed office staff we had a lot of glass and would need more boxes. Failing to bring extra, they used our materials for the extra boxes. We paid for extra person to assist in moving a heavy file cabinet. The team was inexperienced and unsure. The team stopped for fuel enroute to the storage facility without verbally telling us. We were charged for that time. $1300 disappointment
Response
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<div>Hello Sandra, we&rsquo;re very sorry to hear of this and can certainly understand your frustrations. We would be happy to speak with you further and encourage you to reach us directly at 260-543-4170.</div>
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03/17/2019

Kristin

5 out of 5 stars
Chase Voie, Dan O' Fallon, and Victor Peralta (spelling mistakes probably) did a GREAT job with moving our furniture from our previous home to our new home. They all had great attitudes, worked together well, and moved efficiently. They were able to maneuver large furniture without damaging anything. I think the team had great communication and customer service skills. These gentlemen were very impressive and my husband have already recommended Two Men and a Truck to numerous friends and family. Everything with Two Men and a Truck from the initial quote to moving the final piece of furniture was perfection.
Thanks guys!
Response
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<div>Hi Kristin, we are so happy to hear that your move was a positive one! It&#39;s always our goal to exceed our customer&#39;s expectations, and we thank you for the positive recommendations! We wish you all the best in your new home!</div>
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03/17/2019

Joyce

5 out of 5 stars
The young men were very polite. Excellent customer service.
Response
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<div>Hello Joyce, thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the move easier!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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