Reseñas
Kelly
Our experience from our first phone call to when they pulled away was fantastic. Everyone was very patient and courteous, and did a fantastic job! Highly recommend!
Response
Thank you so much for your kind words! We're thrilled to hear that your moving experience with us was fantastic from start to finish. Our team works hard to ensure a smooth and stress-free move, and it's great to know that their patience and courtesy made a positive impact. We truly appreciate your recommendation and look forward to assisting you with any future moves!
Marcie
office staff good
Moving crew courteous but a bit careless with knicking walls and furniture.
Moving crew courteous but a bit careless with knicking walls and furniture.
Response
Marcie, we're glad to hear the office staff did a good job! If you have any dings we'd be happy to have our team come out and repair them. Please give us a call at (260) 471-6683. Thank you!
Holly
The three movers who helped us were all kind, helpful, and overall awesome! We couldn’t have had a better experience. And the staff who set everything up were also friendly and courteous. 10/10 Stars!!
Response
Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience with our team. Our movers and staff take great pride in being helpful and friendly, and we're glad they could make your move a smooth one. Your 10/10 rating means the world to us! If you ever need our services again, please don't hesitate to reach out. Thank you for choosing us!
Lauren
Justin and Keith were great! They were polite, communicative, and moved everything efficiently and carefully.
Response
Thank you so much for your kind words Lauren! We’re thrilled to hear that Justin and Keith provided you with excellent service. Their politeness, clear communication, and careful efficiency are qualities we strive to deliver to all our customers. We appreciate your feedback and look forward to serving you again in the future!
Natalka
I’ve moved many times and have not always had good experiences with movers until Two Men and a Truck. Everyone is always very kind and helpful. I will hire them again if I ever have to move again.
Response
Thank you for your wonderful feedback! We're delighted to hear that your experience with Two Men and a Truck was positive and that our team was kind and helpful. We appreciate your trust in us and look forward to assisting you with any future moves. Thank you for choosing us!
Tamara
The gentleman were very professional and took great care of my personal belonging.
Very respectful and fun gentleman
Very respectful and fun gentleman
Response
Thank you so much for your kind words! We are thrilled to hear that our team was professional, respectful, and took great care of your belongings. We strive to provide the best service possible and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Tam
The moving team did an excellent job all the way around. Hard working men. The move was well organized by them. I definitely would recommend .
Response
Tam, your kind words about the work of our moving team are greatly appreciated. Thank you for your recommendation and for choosing Two Men and A Truck!
Tiffany
The price is ridiculous. The movers were early - which normally is great - but I don’t live at the residence they were moving my 2, yes 2 items from. Their phone call didn’t go through on my phone and a voicemail was never left nor was a second phone call attempted. Initial customer service is great, management is a joke. Movers also drove over a family heirloom and destroyed it.
Response
I'm sorry to hear about your experience. It sounds like we missed the mark in several areas. We strive to offer competitive rates, and I'm sorry to hear that you found our pricing unreasonable. We will review your case to see if there's anything we can do to make this right. It’s unfortunate that our movers arrived early and there was a miscommunication about their arrival. We will look into why there wasn't a follow-up call or voicemail and ensure our team improves their communication process. I'm pleased to hear that your initial experience with customer service was positive, but I'm disappointed to learn that our management did not meet your expectations. We take this feedback seriously and will address these issues internally. We appreciate your feedback as it helps us improve our services.
Mike
The movers were very professional, efficient, also they took very good care of the furniture.
Response
Thank you so much for your kind words and positive feedback! We're delighted to hear that you found our movers to be professional and efficient, and that your furniture was well taken care of. It’s always our goal to provide the best possible service to our customers, and we're thrilled that we met your expectations!
Latrece
It was an overall ok experience up until the movers broke a vase and the legs to a cabinet.
Response
I'm sorry to hear about the issues you encountered during your move. We strive to provide the best service possible, and it's disappointing to learn that we fell short in your case. Please reach out to our customer service team so we can address these damages and work towards making things right for you.
