Reseñas

We had a great experience with Two Men and a Truck. I had a specific budget in mind and they worked with me to make sure we stayed within it. Our movers were quick and efficient. Would absolutely use again!

I recently used your service to move my mom from her home to assisted lived. She passed shortly after. So I called on you again to move her things back to her home. I specifically told the movers that I only cared about ONE thing. The antique coffee table had been in our family for over 100 years. I asked that they take special care with that one item. I further explained that everything else was to be sold at an estate sale and not to be overly concerned about any thing except the coffee table. The movers dropped and broke the coffee table. I could not have been more disappointed especially considering our initial conversation.

They were prompt to arrive. Worked consistently and together as a team. It was a full truck load for them whereas they had been advised by their office that it would only be a 50% load on the truck. I wish they would give more options on the website regarding furniture count so you can be more accurate in advising how much stuff you have to move or maybe be able to take a video? It was a smooth move. There was only one incident - they plastic wrapped the cat tree and something happened to two of the perches and they broke. However, they apologized immediately and had me complete an incident report. I would definitely recommend them. One of the workers was Dillan and I cannot remember the name of the other gentleman. Both were very professional and efficient! Thank you!

The two guys where courteous and friendly and the truck was clean... Furniture was wrapped with blankets and shrink wrapped... However they got a little rammy with a couple of items going thru a doorway and ended up doing some damage at the doorway that could of been avoided had they paid a little more attention to both sides of the doorway... Overall the move went well. Hopefully customer service will rectify this issue...

Paul

I gave an accurate list of my items. Was estimated 3-5 hours. It took over 6. Movers were told it would be a half of a truck. It was nearly full. Again, my list was accurate. This process seems nearly fraudulent. Near the end of unloading, a large glass dining table top was broken. Accidents happen. I assumed that a report was made and I would be hearing from the office. Happened Saturday, this is Tues. I'm overlooking a small hole in the drywall, on the wall going down to the basement. Even though it was not acknowledged to me. So, I'm not a happy customer and I hope your company gets in contact with me soon. You have my email. You sent me a survey. But nothing about broken glass. That seems unprofessional to me.

Only criticism was their missing iur extension ladder.

We got a little bit of a late start in the day but it was ok overall. There was some damage to an oversized desk trying to make it up a winding stairway, but the moving team was honest about the damage and went over the steps to get it taken care of. They were very helpful.

The guys disassembled my sleep number but did not reassemble it, nor did they mention that. I went to make the bed and it totally deflated with my touch. I called and the guys said they didn’t remember how to reassemble it. So I called the office and a moving supervisor came the next morning and fixed it, he also made a damage claim on a piece of furniture and wood work. The next day I went to unpack and put items in my armoire and the door fell off...it had been placed on the track, covering a hole and the sliding mechanism was broken off. Another supervisor came out and filled out a damage report. So I am still waiting to hear from them now. It has been 48 hours from the first report filed. I’m hoping it gets resolved!

I would not recommend Two Men and a Truck and I will not use them again. Several furniture pieces were damaged, hardwood floor was scuffed, an appliance was damaged and after going through the house afterwards I noticed several boxes that had been clearly marked put in the wrong rooms. Also, at least two boxes marked fragile very obviously had other boxes placed on top of them. The men also didn't use the appliance dolly they had to move the washer and dryer downstairs, hence one getting damaged. I'd even emailed the office before the move to make sure they had proper equipment for the move. The men were nice and tried, but must have been inexperienced or something.

had 4 damages . 2 days later waiting for reply on their plan. damage front door & scuff marks on couch. hopefully I hear back today.