Reseñas

Dylan and John were the two man team on the day of my move. They worked in the rain for majority of our time together. Not once did either of them complain. Dylan is so respectfully-his mannerisms are unlike anything you witness these days from young adults. John was happy to follow his lead, which speaks volumes! The only issue I have to report is my couch was damaged on both ends from the guys’ struggles/handlings getting it in and out. We submitted a claim, so I look forward to hearing from you to get that resolved. Other than that, everything was great! I will definitely recommend TWO MEN AND A TRUCK in the future.

Guys were great! Yes my desk broke in transit but that could have happened to anyone. I have never seen anyone’s face look so disappointed!

Broke my glass to my China Hutch, didn’t put down anything on carpet to walk on as we had new flooring. Smelled of cigarette smoke very badly.
Got things moved quickly and easily.

- LATE: They called and arrived late.
- ATTITUDE: One mover had a very poor attitude and not courteous. The worker apologized for his coworker’s “bad attitude and laziness” as he clearly saw his inappropriate behavior as well.
- SLOPPY: Contents of a closed container fell out in driveway while unpacking. They did not pickup and left it.
- DAMAGE: Broke leg off a dresser on stairs during move. Told Mgr would repair. Mgr never did. Also, scrapped and scuffed up stair walls without any mention or apology. Remains damaged.
- CUSTOMER HELPED MOVE!: One mover sat in the truck waiting to go to the unload when the other mover asked ME THE CUSTOMER to help him move the remaining items! I was SHOCKED that I had to help move stuff. THIS is why I hired TWO MEN AND A TRUCK!
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When Two Men and a Truck arrived, I was thrilled with their work. The office staff was incredible, fast, reliable and friendly. Day one of move day was impressive. There were 5 guys, all were very friendly. Three of them worked great!! Worked extremely hard and fast. Took extreme caution with our things. However, day two was a different story. There were 6 guys. The leader and two other guys were great as the day before. But 3 weren't. Unloading was very disappointing. Our things didn't go where they should, things were damaged, they were going as fast as they could to just get the job done. At the end, they told us that a tip was mandatory!!!! I thought that was extremely unprofessional. Not happy with the end result and day two. Marking as acceptable, but could be poor.

Our experience was excellent until the very end. A piece of furniture was broken by the movers, they were extremely apologetic, took complete responsibility, and told us the company would make everything right. We were told we would receive a call from the office the following morning as it was already past 5. It is now four days and two phone messages later and we still have not heard from anyone about how this will be remedied. Extremely disappointed given the excellent service we received up to this point.

- The movers did not wrap our furniture with drawers, but the office told us they would.
- a hole was put into the door of our previous apt which will be deducted from our deposit.
- a few of our items never made it to the new apt.
-it's been a few days and I have yet to hear from the office about remedies (and yes we purchased the 30$ incidental.)

We did have some damage to our dining room table. It got stuck in the door and the team had to force its release yielding two dents in the wood on both sides. It was a custom made table from a tree in our yard. This was disappointing but it was a very large piece.

Piano did require a tuner to come and fix the pedals.

Guys worked very hard all day and kept a good attitude. We very much appreciated the help!

On closer inspection, several pieces of furniture were dinged, scraped, etc. An antique family dining cabinet had the leaded glass panel in a door pushed in by one mover and a few pieces cracked. Will need repairs.
The team was great and did not damage the new hardwood flooring.

Your guys were excellent. Only one piece of glass broken--easily replaceable.