Reseñas

08/09/2018

Thomas

2 out of 5 stars
A large workbench on wheels was broken because they did not take proper care in guiding it down the driveway. A piece of my bedframe was lost so I had to buy completely new bedframe. The movers were over 30 minutes late - outside of their window and were a person short. The estimating tool was inadequate. When I contacted the office via email stating that I felt the estimation was low, nobody responded. I don't think I will be recommending or using your company in the future...even though I will be moving again next year. I will have to find a more professional company to work with.
08/09/2018

Cristi

5 out of 5 stars
Decided to book because of all the great reviews I found when researching the company. Service was awesome, from booking to moving. Very happy with how it all went. Great team!
Response
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<div>Cristi,<br/>Thank you so much for adding yet another positive review! We appreciate you trusting us with your move and are pleased that we exceeded your expectations!</div>
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08/08/2018

Monte

4 out of 5 stars
Chase and Nick good moving service, good attitude, I was getting concerned for the allotted time given, from the office staff, that the movers were going to be late, but right on time. The estimated price given to me, by Elizabeth, was exactly in what I paid for the move. Estimated $480 ~ $500 (paid $452.00) incl. tips.
Also like to thank another office staff member, Karen giving me further clarification about their policy in liability certain furnitures that may be fragile and break, but with the move and great package handling, never broke at all. It was a slow start, but the end of the day, good work.
Response
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<div>Monte,<br/>Thank you for the great review! We appreciate your business and hope to work with you again in the future.</div>
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08/07/2018

Rochelle

4 out of 5 stars
Overall our experience was good. We had issues with getting all of our belongings to fit on the 2 trucks originally scheduled. Travis did a great job of getting another truck set up quickly to finish the job and still honored the price. I think that the first crew could have done a little better job packing the first 2 trucks and it would have all fit but they erred on the side of being careful with our belongings so i can't fault them for that. I think that the format for estimating pricing is a bit confusing and not completely clear as to what all the charges are or could be once things are loaded (but so were the other companies estimates). An estimate that better explains the charges and what portion is fixed and what portion is variable would be very helpful.
Thanks 2 men!
Response
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<div>Rochelle,<br/>Thank you for the great review! We always strive to exceed our customer&#39;s expectations.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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08/07/2018

Bill

5 out of 5 stars
I was extremely pleased with both men tat moved us they listened to how I wanted things placed in the truck and storage unit. They were very courteous and very friendly. I would highly recommend Two men and a truck to anyone who is ever in need of movers. I just can’t say enough good things about your men, thanks for everything Bill & Sharon B.
Response
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<div>Bill, <br/>Thank you so much for sharing your great review! We are glad that our team exceeded your expectations; that is always our main customer service goal. We thank you for any future recommendations you may give!</div>
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08/06/2018

Anna

5 out of 5 stars
I was very pleased with the service we received. The workers were fast, friendly, and careful. They never stopped, they kept at it until the job was done! In fact, they finished under the estimated time which saved us money! Thanks to a wonderful crew!
Response
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<div>Anna,<br/>Thank you for the 5-star review! We always strive to exceed customer expectations and we are glad we were able to accomplish that.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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08/06/2018

Brenda

4 out of 5 stars
They were excellent in their friendliness and commitment. However, they did block walkways with piles of boxes. In the future, it would be nice for them to consider my ability to move boxes from room to room.
Response
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<div>Brenda,<br/>Thank you for the great review. We appreciate your suggestions and hope to work with you again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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08/06/2018

Marta

3 out of 5 stars
The first part was unacceptable, because the team leaft everything unfinished. The next day the office send people to complete everything except putting together the dining room cabinets, that remained unfinished. The second day people was skilled and active, but they did not have the expertise of an carpenter. I am waiting for one, because I was told they ware sending him for completing the task.
Response
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<div>Marta,<br/>We are sorry to see your move did not go excellent. We appreciate your feedback anyway and hope to work with you again in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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08/06/2018

Stesania

4 out of 5 stars
Other than snagging my couch and chipping paint from a wall, everything else was good.
08/05/2018

Arian

5 out of 5 stars
Our movers were fast and very friendly. Office was very accommodating especially considering our short time frame. Definitely will use Two Men again.
Response
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<div>Arian,<br/>Thank you for sharing your positive experience and leaving a great review! We appreciate your business and are looking forward to working with you in the future.</div>
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