Reseñas
Dianna
This being a difficult time in my life the guys Alex and Bryan were extremely helpful. Wasn't sure if everything would fit or if we had enough time. They made sure it all happened. They were very energetic and up to speed. Also had great stories
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<div>Oh, we are so blessed that we could help you out. Best of luck in your new space! Thank you for your business. Thank you!</div>
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<div>Oh, we are so blessed that we could help you out. Best of luck in your new space! Thank you for your business. Thank you!</div>
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Gary
As usual your team was professional starting as soon as they arrived. As ours was an internal move l showed your crew the location of the items that needed to be moved and the location that they needed to be moved to, your crew took it from there and completed the move for us l really appreciate their hard work and positive attitudes . Thank you Gary
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<div>We really appreciate your business Gary! Thank you!</div>
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<div>We really appreciate your business Gary! Thank you!</div>
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Lynn
Excellent job moving my things quickly and efficiently! Crew was running late but friendly team made up for lost time and saved me both time and money. Awesome job.
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<div>Thank you Lynn! We are thrilled that everything worked out well for you!</div>
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<div>Thank you Lynn! We are thrilled that everything worked out well for you!</div>
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Gary
The guys moving me were awesome. Courteous. Respectful and knew and very capable of their job. Good experience guys !
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<div>That's wonderful! Thank you for your business, Gary.</div>
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<div>That's wonderful! Thank you for your business, Gary.</div>
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Irene
Louis and the rest of the moving crew were excellent. They were quick but cateful and followed our instructions to the letter.
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<div>Quick and careful, love it! Thank you so much!</div>
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<div>Quick and careful, love it! Thank you so much!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Charles
The movers were courteous and attentive. They did an excellent job!
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<div>Fabulous! Thank you Charles!</div>
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<div>Fabulous! Thank you Charles!</div>
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Ryan
The movers did a pretty good job, however my major complaint is that the cost ended up being more than double the estimate that was given to me. Worse yet, paying double wasn’t even enough to get everything moved. I wound up having to rent my own truck the following day and hire and additional person. I will not use this Two Men and a Truck franchise again.
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<div>Hi Ryan! Thank you so much for letting us know about your concerns, with an average customer referral of more that 98%, reports like this are rare for us and we take them very seriously. I have also followed up with you via email, and would love to discuss further. We will also be touching base with your crew to make sure that we understand and address what happened on your move. Thank you so much for your business, and again I am so sorry to hear that we did not exceed you expectations, I will be in contact again this week.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Ryan! Thank you so much for letting us know about your concerns, with an average customer referral of more that 98%, reports like this are rare for us and we take them very seriously. I have also followed up with you via email, and would love to discuss further. We will also be touching base with your crew to make sure that we understand and address what happened on your move. Thank you so much for your business, and again I am so sorry to hear that we did not exceed you expectations, I will be in contact again this week.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jim
both movers exceeded my expectations were professional both should be rewarded well they take pride in what they do
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<div>We always want to exceed expectations, so this makes us happy movers! Thank you!</div>
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<div>We always want to exceed expectations, so this makes us happy movers! Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Phil
The movers showed up at end of the 4 hour window, and took additional time to move less that I originally estimated. There were items left at the starting location. I paid what was invoiced only to receive a call from the office stating I needed to pay more due to a miscalculation. I was not offered a corrected invoice, only to pay additional money directly to the office. This is really too bad my previous experience with your company was great completed on time and without issue. I will not be a returning customer after this experience.
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<div>Hi Phil, Thank you so much for letting us know how things went. We are so disappointed to hear that you were not satisfied with your most recent experience. I have communicated with our accounting department and they are going to make sure to get you a detailed invoice this week. If there is anything more you would like to discuss or that we can do please feel free to give us a call. We really appreciate you letting us know your concerns, situations like these are imperative for training. We always want to make sure that our customers are taken care of, even after the truck leaves your driveway.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Phil, Thank you so much for letting us know how things went. We are so disappointed to hear that you were not satisfied with your most recent experience. I have communicated with our accounting department and they are going to make sure to get you a detailed invoice this week. If there is anything more you would like to discuss or that we can do please feel free to give us a call. We really appreciate you letting us know your concerns, situations like these are imperative for training. We always want to make sure that our customers are taken care of, even after the truck leaves your driveway.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Robert
The moving crew of Kenzie, Trenton and Sharon were very courteous and did an excellent job, moving our home.
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<div>Thank you! We are glad to hear that all went well for you!</div>
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<div>Thank you! We are glad to hear that all went well for you!</div>
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