Reseñas

01/01/2019

Rebecca

3 stars
We had problems with two different items in particular which have cost us money and that is a problem. Things were packed that obviously were junk in several boxes but that may have been prevented if my husband and myself had watched the movers more closely. The guys were wonderful and really worked hard for us, even with the packing problems. The first time the guys came out they were not prepared to pack us and I think that was the office's problem. I told the girl we would need to be packed but we would pack what we could but we would need help with much of it. I think maybe she misunderstood me.
Response
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<div>Thank you Rebecca for discussing your concerns with us. We again apologize for any confusion on move day or before. We adjusted the service time to begin after our team got the necessary packing material to assist you. At that time, our team turned to packing all the closets, drawers and cabinets pointed out to get you out of your old house. We appreciate the opportunity to assist you and should you need any further assistance, please reach out to us at the office.</div>
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12/31/2018

Vicky

5 stars
The office staff were very helpful (Brittany, I believe), explained everything...prices, dates, times... The two movers, Jeff and Darius, (I think were their names) worked very hard, were careful and respectful of our items, and were very helpful from the time they picked the items up to placing them in the rooms at the new house. I was very pleased with the entire process, from the initial call to signing the contract at the end of the move.
Response
Thank you for your review!
12/29/2018

Kimberly

5 stars
Y'all did an amazing job even quicker than was estimated. The guys were very nice as well as quick and efficient when loading and unloading. Everything was taken care of so there was no damage and they made sure to set everything down where I wanted it. Will definitely use y'all the next time I move.
Response
Thank you for your review! We look forward to helping you!
12/26/2018

Jackie

2 stars
Movers smelled like smoke and made my new home smell horrible. One of the movers had dark shades on the whole time. They scratched up the wall in my daughter's bedroom. Nothing on their feet to protect my brand new carpet .
Response
Thank you for your review! We appreciate your feedback!
12/26/2018

Karen

5 stars
Brad & Jonah were awesome! I will ask for them again when I move from storage to FL. Prompt, respectful & caring.
Response
Thank you for your review!
12/24/2018

Henry

5 stars
The movers were awesome! They worked very hard and never complained. They were very nice and professional.
Response
Thank you for your review!
12/20/2018

Jackie

4 stars
Movers were outstanding, but I did feel that one deliberately took his time in order to increase the number of hours I would be paying for, including stopping many times to chat, and overall moving very slowly - the second mover was able to pack every other room in the house in the time it took him to pack one. Otherwise, I have no complaints. The unloading process took much less time and they were very careful not to damage anything or scrape the walls. They even helped me bring down furniture I wasn't taking with me, so I'm overall very pleased.
Response
Thank you for your review!
12/19/2018

Jackie

5 stars
Contact with office was reassuring as I explained need. Movers arrived on time and were professional and helpful. Job was completed and we are very pleased with courteous, knowledgeable and capable staff. Would recommend this company and would use them again.
Response
Thank you for your review! Glad the movers took care of you! We look forward to helping you again!
12/18/2018

Funmi

2 stars
The movers were late and did not communicate effectively about the details pertaining to how much time was allotted for the move. There were quite a few discrepancies with what I paid for and the amount of time they were working. I felt the movers purposely slowed around to receive more money for something that could have been completed in three hours.
Response
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<div>Thank you for allowing us to discuss your concerns with you following your move. We appreciate the opportunity to assist you in reviewing the service information and review the information provided at scheduling. Your feedback is appreciated and it was our pleasure to assist you.</div>
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12/17/2018

Authea

5 stars
My total experience with Two Men And A Truck was overall a great experience. After reading the reviews online I couldn’t but help choosing to use their services for my move. Ms Karen Allen from the office was always pleasant and willing to assist. The men came on time and started working as soon as they got in and did the overall assessment of what they had to move. They ensured furnitures were all wrapped and made secure before placing them in the truck.
Would highly recommend them for your move.
Response
Thank you for your review! Glad the office staff and movers took such great care of you!