Reseñas

07/11/2018

Walter

2 stars
Left before the job was done leaving property in the driveway blocking my car in the driveway. Did not help place any thing in side the house.
Response
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<div>Hello Mr. Hanley<br/>We did see where you notified our office staff on move day to stop the services at 2:00 pm. Should we have been able to complete the move and were not stopped, we would have. Should you need any further assistance, please feel free to contact our office and we will be happy to assist you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/08/2018

Rick

5 stars
Simonatti and Shaquille did an outstanding job and we very much appreciated their care and professionalism.
Response
Thank you for your feedback.
07/05/2018

Tina

5 stars
My hubby has cancer and was trying to move it all by himself. We needed help! Y'all were great and came to the rescue!
Response
Thank you for your feedback.
07/05/2018

Lindsey

5 stars
The movers were excellent— they handled all of my furniture well, worked super hard, and I never worried about anything. They were friendly, funny, and very polite. Great job!!
Response
Thank you for your feedback.
07/04/2018

Tracy

2 stars
Office staff was very helpful and informative. Our movers were careful to protect our furniture but not careful in taking care of our home. We were left with numerous stretches and dents throughout our home and our kitchen/garage door has numerous dents and will need to be replaced now because of their carelessness. They did not seem to care what they hit as they were moving furniture and left us with a house that will need work done now in order to get it back to the way it was before they came. I have used two men and a truck 3 other times and never had a problem until now. I do not recommend using them if you care about keeping your home damage free!
Response
Thank you for your feedback.
07/02/2018

Tom

5 stars
Arrived on time and worked hard with a great attitude. The hours estimate was exactly on the money.
Response
Thank you for your feedback.
07/01/2018

Charlton

4 stars
Overall we had a good experience with TMAAT. Had a few issues which are listed below:
*Some damage was done to the new hardwood floors.
*The washer and dryer were in close area. They didn’t really want to connect the dryer. I had the precious owners vent connection for the dryer, and if I had not reminded them, they would have left before re connecting.
*An accent piece on the top of the mirror is missing. Not sure if it got broken off, but it’s gone.
Response
Thank you for your feedback.
06/29/2018

Jessica

2 stars
Movers did not actually move everything. We had to take 4 more car loads of things after we discovered our previous home had not been completely moved despite everything being properly packed and plenty of room left in the moving truck. Damage was done to our new house- scuff marks on walls and broken blinds. Movers were unprofessional and did not treat property respectfully
Response
Thank you for your feedback.
06/29/2018

Mary

5 stars
Your employees moved heavy items from one room to another. At all times they were professional, helpful and courteous.
Response
Thank you for your feedback.
06/25/2018

Danna

2 stars
Your survey is flawed. It only asks about the people who did things right and not about the people who messed everything up. The local office was great. They really had to scramble to fix the mess your customer service center, which is located who knows where, made. Long story short. I took work off and due to the incompetence of the customer service center, my move was accidentally canceled and the local people had to pick up the pieces. My 8:00am move didn't start until 11:30, and I wasn't sure most of the morning if I would be moved at all. A lot of phone calls and waiting.
Response
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<div>Thank you for your feedback and are happy our team was able to complete your move and all was great at the local level.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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