Reseñas

Some of the hardware(accessories) of our TV we’re missing and scratches on the hall wall. Overrated all they did a good job

Slower than anticipated. Broke two pieces of furniture, including a family piano held since 1950s. Never said sorry or anything. Just let me find it and said manager would contact me. So far only office staff has made contact. And they’ve been excellent I communication with me.

Have found several nicks and scratches on the furniture since they left. Found a gouge in the sheet rock in the kitchen. I know that the guys were hot, tired and struggling by the time our move was finished. 3 living room chairs, freezer and coffee table were not moved because there was no room on the truck.

I’ve used Two Men and a Truck before but this recent experience wasn’t that great. Although the staff wrapped everything my furniture was still damaged with scratches and chips in the wood. My bed frame fell apart while they were taking it apart and putting it back together.

They moved my stuff as requested but put a hole in the wall at my old place and scraped paint off my new wall. The mover installed my washing machine but didnt screw the hose tightly and now water has leaked down my wall and now there's water damage.

The king & queen beds were not put together correctly, they took apart my twins cribs incorrectly & then declined to put them back together. I understand why though, when I went to put them together they were broken & screws were missing. There was a lot of down time that I was charged for, it rained for almost 2 hrs (they only deducted 1hr) & the 7 min trip from the 1st location to the 2nd took 30 min. Also we didn’t start at 9am either. Customer service should have let me know they weren’t experienced at taking & putting furniture apart because a dining room table was left at the 1st location. They couldn’t take it apart to put on the truck so I have to make arrangements to get it by other means when I very well paid you all more than you were worth. I called to complain, nobody answered

I feel like the day was a complete fiasco. My furniture was damaged my walls where damaged. The broke knobs off my washer and I was fortunate to find it at my storage unit on the ground. They lost the hardware to my daughters crib. It overall was stressful, unorganized, and unprofessional.

I had a terrible experience. First, I couldn’t get in touch with anyone in the office and always had to leave a message, which was returned maybe half the time. The movers arrived 2 hours early. They rushed through the move due to hour restrictions and did not wrap all the furniture like they said they would. I had to make them lunch and buy Gatorade because they hadn’t eaten.The truck broke down and I had to stay in a hotel because my delivery was delayed a day. Several things were damaged because they were not loaded into the rental truck well and were not ever wrapped. The movers were nice but unapologetic and angry I was upset with the state of my furniture. Overall the communication was poor and the treatment of my property was terrible. I will never recommend this company to anyone.

Overall okay experience. Movers were nice and ready to work with, however they did "ding" up the doorway on our home pretty badly because that did not feel like removing the feet on our couch. The home is a new construction so my spouse is pretty angry.

Besides my table being broken everything was great.