Reseñas
Tony
Very responsive, Kenya and the team are great to work with. The crews have been outstanding, incredibly hard workers. Couldn't ask for more...great professionalism, always looking for the next task to perform, etc. Overall outstanding experience.
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<div>We love hearing comments like this Tony! Thank you! I will be sure to let Kenya, Terry, and Issac know how pleased you were with your service. We look forward to seeing you again tomorrow.</div>
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<div>We love hearing comments like this Tony! Thank you! I will be sure to let Kenya, Terry, and Issac know how pleased you were with your service. We look forward to seeing you again tomorrow.</div>
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Melissa
The moving team(s) were excellent. They were professional, courteous, and very hard working.
My initial conversation with Two Men and a Trucks office personnel was great. She was friendly, assuring and upbeat.
The problem we encountered with Two Men and a Truck is one of pricing. We were 2-3 times over the original quote and packing took a lot longer than anticipated. This was our 20th move so we aren’t new to the process. The quotes for the job could be effectively quoted closer to a price point if someone came out and did an accessment on the stuff we had.
My initial conversation with Two Men and a Trucks office personnel was great. She was friendly, assuring and upbeat.
The problem we encountered with Two Men and a Truck is one of pricing. We were 2-3 times over the original quote and packing took a lot longer than anticipated. This was our 20th move so we aren’t new to the process. The quotes for the job could be effectively quoted closer to a price point if someone came out and did an accessment on the stuff we had.
Response
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<div>Thank you for letting us know Melissa. I am going to do some research on your move to find out why the estimate was off. All of our services are completed at an hourly rate and we never want our customer to be surprised by the cost of their move. Again thank you for bringing this to my attention and I will reach out to you by phone tomorrow morning.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for letting us know Melissa. I am going to do some research on your move to find out why the estimate was off. All of our services are completed at an hourly rate and we never want our customer to be surprised by the cost of their move. Again thank you for bringing this to my attention and I will reach out to you by phone tomorrow morning.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Roberta
I was very impressed with my movers, the two men were fast and efficient and I would recommend them highly.
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<div>Thank you Roberta. Issac and Terry are actually one of our top 10 most requested crews and I'm so happy to hear that they did a great job for you.</div>
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<div>Thank you Roberta. Issac and Terry are actually one of our top 10 most requested crews and I'm so happy to hear that they did a great job for you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Anonymous
Kenya, Terry, and Isaac were very professional and exhibited exceptional customer service. This all happened very fast and every expectation was met. Thank you!
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<div>Aren't they great. Thank you for such a kind review. Enjoy your new home.</div>
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<div>Aren't they great. Thank you for such a kind review. Enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Brenda
Men were polite, kind and patient with me. They did a great job. Have used twice. Would recommend to anyone and use again. These two men represent your company very well. One more thing, they were on time. THANK YOU.
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<div>That's wonderful to hear Brenda. We are so happy that we were able to exceed your expectations and arrive on time. Let us know if we can help with anything in the future.</div>
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<div>That's wonderful to hear Brenda. We are so happy that we were able to exceed your expectations and arrive on time. Let us know if we can help with anything in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Stacy
The move was quick and painless thanks to your team. James and Terry were a pleasure to work with. Highly recommend!
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<div>Thank you for such an awesome review Stacy! James and Terry are actually one of our top 10 requested crews so they will certainly appreciate your recommendation. Let us know if we can help with anything in the future and we hope that you are staying warm up in Iowa :)</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for such an awesome review Stacy! James and Terry are actually one of our top 10 requested crews so they will certainly appreciate your recommendation. Let us know if we can help with anything in the future and we hope that you are staying warm up in Iowa :)</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mark
Cedric, Issac, and Terry were great. They worked non-stop and were careful with our things. I can't say enough good things about them
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<div>Aren't they wonderful Mark. They are actually one of our top 10 most requested moving crews. I'll be sure to pass your review along to them.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Aren't they wonderful Mark. They are actually one of our top 10 most requested moving crews. I'll be sure to pass your review along to them.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Brent
Movers all had great personalities who quickly and efficiently moved our business. Most professional. They get our recommendation for best move ever..
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<div>Brent, Thank you so much for noticing that we truly love what we do and for your high recommendation. Please let us know if we can ever help with anything in the future.</div>
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<div>Brent, Thank you so much for noticing that we truly love what we do and for your high recommendation. Please let us know if we can ever help with anything in the future.</div>
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Matru
Really appreciate your team. Had a very nice experience
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<div>Thank you Matru! It was our pleasure!</div>
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<div>Thank you Matru! It was our pleasure!</div>
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Andria
the biggest complaint is the office pulled up my previous address and not the current address I gave them and the movers didn’t go over the address they are supposed to go to so I got to the storage place and left after the movers and the movers were on their way to the wrong place. someone needs to work on the mobile capability because the information is distorted and it is hard to read.
Response
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<div>Thank you for your honest feedback Andria. We want to apologize for any logistical confusion on our end. We are constantly trying to improve our technology to prevent issues and errors like this. Please reach out to us directly if you are still unsatisfied with the resolution that we came to.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for your honest feedback Andria. We want to apologize for any logistical confusion on our end. We are constantly trying to improve our technology to prevent issues and errors like this. Please reach out to us directly if you are still unsatisfied with the resolution that we came to.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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