Reseñas
Desmond
Kevin and Keil(?) did a great job of explaining everything before they did it. They took care to ask me about everything and keep me informed about the condition of every item before they wrapped them and packed them. They were extra careful to not damage anything. These men deserve a raise!
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<div>Thank you for the awesome review Desmond. We are so happy to hear that Kevin and Keal provided such a great service. Please let us know if we can help with anything in the future.</div>
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<div>Thank you for the awesome review Desmond. We are so happy to hear that Kevin and Keal provided such a great service. Please let us know if we can help with anything in the future.</div>
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Lindsay
Horace, Desmond and Nelson saved our butts by helping us move some VERY heavy pieces. I called the week of our move and the office team was able to schedule us right away. They sent 3 of their strongest guys, and when I say strong, I mean they lifted our easily 500lbs piano with care and caution. I was worried about my newly-refinished floors, but the guys did a great job of making sure our new house stayed in excellent condition as they moved in some of our big pieces like sofas, bed frames, box springs and mattresses. Great attitudes by all and we were finished in a few hours which helped us save money. Thank you Horace, Desmond & Nelson!!
Response
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<div>Thank you for the kind words Lindsay! We take pride in what we do which is what makes us a leader in our industry. Thank you for noticing our attention to details. We appreciate customers like you.</div>
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<div>Thank you for the kind words Lindsay! We take pride in what we do which is what makes us a leader in our industry. Thank you for noticing our attention to details. We appreciate customers like you.</div>
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Dawn
Courtney, Desmond and Horace were amazing!!! They took great care of us and our belongings! They were courteous and efficient and I will definitely recommend them to anybody I know who needs to move. Keep up the great work!!
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<div>Aren't they wonderful Dawn. They are actually one of our most requested crews. We appreciate your business and all of your recommendations. Let us know if we can help with anything in the future.</div>
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<div>Aren't they wonderful Dawn. They are actually one of our most requested crews. We appreciate your business and all of your recommendations. Let us know if we can help with anything in the future.</div>
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Joann
Best 2 movers I have ever had!
I move every 2 years.
I move every 2 years.
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<div>Thank you Joann!</div>
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<div>Thank you Joann!</div>
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Mike
This is the first time I have ever hired a moving company and I was very pleased with the service. After hearing horror stories about overcharging I was hesitant but James and Rochester laid my fear to reset and did a fantastic job. They worked efficiently taking care of my things while moving and loading the truck (as well as unloading). They completed my move in much less time than I expected which save me money. Thanks for the GREAT service guys!
Mike in Acworth
Mike in Acworth
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<div>We pride ourselves on exceeding our customers' expectations Mike. I am certainly happy that we were able to do just that for you. I will be sure to commend James and Rochester for a job well done on your behalf. Thank you for your business.</div>
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<div>We pride ourselves on exceeding our customers' expectations Mike. I am certainly happy that we were able to do just that for you. I will be sure to commend James and Rochester for a job well done on your behalf. Thank you for your business.</div>
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Edi
Efficient, knowledgeable, great attitude, self starters, polite, and best of all, Keal, Nelson and Warren were hard workers and patient. They never complained about my annoying supervising skills. The move went flawlessly! I highly recommend them.
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<div>Thank you Edi! I will be sure to let Keal, Nelson, and Warren know how please you were. Let us know if we can help with anything in the future.</div>
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<div>Thank you Edi! I will be sure to let Keal, Nelson, and Warren know how please you were. Let us know if we can help with anything in the future.</div>
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Ashley
My two movers were excellent. They called me an hour before, let me know when they were on the way, and were very prompt and moved fast. One also set up my bed frame for me. Moving day was very sad and difficult for me due to the circumstances of which I had to move out of my prior residence, but not having to worry about the actual move made the day much better for me. This is the third time I've used this company and I would highly recommend. Thank you again for your service.
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<div>We are so happy to hear that Ashley. Thank you for taking the time to write us a wonderful review. We appreciate you look forward to helping with your next move.</div>
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<div>We are so happy to hear that Ashley. Thank you for taking the time to write us a wonderful review. We appreciate you look forward to helping with your next move.</div>
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Jennifer
The movers arrived on time and quickly got to work. They were considerate and friendly.
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<div>Thank you Jennifer!</div>
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<div>Thank you Jennifer!</div>
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Ginger
I was told the movers should have only taken 4-6 hrs tops and ended up taking double the time! Everything was boxed ! Just slow at moving! I’m very disappointed in the amount of time it took! Even though I still gave them a tip only on the recommendations of the person I moved from. I had to movers that moved from Michigan to Georgia loaded unloaded loaded and unloaded and less time than it took these movers in the day they took to move from one place to the other I would not recommend this location !
Response
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<div>Thank you for your honest feedback Ms. Ginger. Our service is done at an all inclusive hourly rate and you only pay for the time that the guys are actually present and working. We provide an estimate based on the items that you tell us will be moved but occasionally things are forgotten like furniture that you thought your were going to be getting rid of and adding an unexpected stop such as in your case. Never the less, we try to be accurate with every estimate that we provide and are sorry that we let you down. Please continue to work directly with management as you have been to find a resolution to your concern. We hope you are enjoying your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for your honest feedback Ms. Ginger. Our service is done at an all inclusive hourly rate and you only pay for the time that the guys are actually present and working. We provide an estimate based on the items that you tell us will be moved but occasionally things are forgotten like furniture that you thought your were going to be getting rid of and adding an unexpected stop such as in your case. Never the less, we try to be accurate with every estimate that we provide and are sorry that we let you down. Please continue to work directly with management as you have been to find a resolution to your concern. We hope you are enjoying your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Naomi
The guys were great. Very professional and hard working. They moved faster than any other service we have used. Our only complaint is that no one informed us they could not disconnect the water lines to the washer or remove refrigerator doors so that it could be moved out of the house.
Response
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<div>I'm so happy to hear that the guys exceeded your expectations Naomi! I apologize if it wasn't made clear that we do not disconnect or reconnect water lines. I will use your review as a training tool with our sales staff. We hope your are settling in nicely and enjoying your new home.</div>
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<div>I'm so happy to hear that the guys exceeded your expectations Naomi! I apologize if it wasn't made clear that we do not disconnect or reconnect water lines. I will use your review as a training tool with our sales staff. We hope your are settling in nicely and enjoying your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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