Reseñas
Myron
James and Faheem(?) were very kind, respectful, and efficient. Would love to work with them again the next time we have to move!
- Myron, Nya, and Phoenix Abernathy
- Myron, Nya, and Phoenix Abernathy
Yvette
I have used your service at least three times over the last six years and each time the arrival was late. BUT, I got the job done by PAYING for 3 men versus 2. The arrival time should be just as important as the ending time.
Response
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<div>Thank you for this feedback. We agree that starting on time is key. Thankfully you’re not charged until we arrive, but we certainly understand you don’t need that added stress on move day. Thank you for your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for this feedback. We agree that starting on time is key. Thankfully you’re not charged until we arrive, but we certainly understand you don’t need that added stress on move day. Thank you for your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kevin
Great experience. Malcolm and Rashaun were very professional and had great attitudes
David
The staff assigned to my move were fabulous. When I have my perminant move I about 3 months, I want the same two guys.
Joy
Horace and Rob were professional, caring, great attitude, easy to work with, very efficient! We had the best team! Would recommend them to any one!
Dianne
A very professional team. Obviously well trained and enthusiastic about providing quality moving services to clients!
Response
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<div>The crews are definitely the soul of our business. Glad we were able to exceed your expectations! Call us anytime!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>The crews are definitely the soul of our business. Glad we were able to exceed your expectations! Call us anytime!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Angie
Here's the deal. My two men kicked butt for me. I didn't understand the hourly rate and they clearly saw I was stressed. As they moved the guys asked me a few times if I was OK. Now, apparently there was a calculation error (basically less than what was to be charged). Office staff called and let me know....
My options - pay what was to be owed and if I did not management decided to take the tip I left for the guys!
Wow. Not good business. Those guys worked hard. Cost more money to hire new people than $100 tip. So really? Management decided to take $50 minus taxes from them rather than understanding the value add those two men make for the company.
I would love to get in contact with the guys and reward them for outstanding customer service.
Poor management decision in my opinion.
My options - pay what was to be owed and if I did not management decided to take the tip I left for the guys!
Wow. Not good business. Those guys worked hard. Cost more money to hire new people than $100 tip. So really? Management decided to take $50 minus taxes from them rather than understanding the value add those two men make for the company.
I would love to get in contact with the guys and reward them for outstanding customer service.
Poor management decision in my opinion.
Response
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<div>We’re glad to hear you were so impressed with the guys. They really are great at putting customers at ease during a stressful situation. Please call the office in regards to your billing error concern; I think there is a misunderstanding because we never take tips away from the guys.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We’re glad to hear you were so impressed with the guys. They really are great at putting customers at ease during a stressful situation. Please call the office in regards to your billing error concern; I think there is a misunderstanding because we never take tips away from the guys.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Patricia
DeMarcus, Jaliel, John L
did an awesome job handling my move. They were kind, respectful and very concerned about my every need. My mind was totally at peace during the move and I will recommend your moving service to everyone.
I was so impressed, by the way my furniture was wrapped and handled with such care.
The office staff was also awesome in getting my move scheduled and keeping me informed of everything.
Thank you all so much for making this, my best move ever.
Patricia
did an awesome job handling my move. They were kind, respectful and very concerned about my every need. My mind was totally at peace during the move and I will recommend your moving service to everyone.
I was so impressed, by the way my furniture was wrapped and handled with such care.
The office staff was also awesome in getting my move scheduled and keeping me informed of everything.
Thank you all so much for making this, my best move ever.
Patricia
David
All items were moved successfully! No broken items. Movers were courteous and polite. They helped put together my couch before leaving. Price that was quoted was also the final price, so no surprises which is nice after a chaotic day of moving!
Sharon
The 2 guys from the Smyrna office George and rob did an outstanding job on my move . They went above and beyond what my expectations were regarding my belongings
