Reseñas

06/25/2018

Grayson

1 out of 5 stars
I have sent a damage claim as well as an email to the office I received service from. From beginning to end my service was horrible. They scheduled me for a 1 bedroom move with only 2 guys and I have a 4 bedroom house. It took three times the time to complete. The guys were careless with my property and damaged several pieces of expensive furniture. Then denied and tried to place blame on me. I have never in my life experienced such horrible service before. They gave me a measly 10% discount at the end and I paid the ultimate price overall with a high bill which I paid and damaged furniture for their mistakes. Horrible business ethic. I will never recommend this office to anyone.
06/23/2018

Gary

5 out of 5 stars
The two gentlemen that my bed my family and I were the best. Better then any team I have ever had. I will recommend just because of them.
Response
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<div>We appreciate your comments; we&rsquo;ll share your thoughts with our men.</div>
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06/23/2018

Christian

3 out of 5 stars
Overall an ok experience. Could have used more care in getting furniture out, in, and setup. Some beds still not stable. Refrigerator not running properly. Scuffed door frames, ceilings, floors.
06/23/2018

Julie

4 out of 5 stars
This was a difficult move from Atlanta to Charlotte. I told the office staff the new home was 3 stories with no elevator. Bill told me they would travel the night before and be fresh the day of the move. The men actually traveled from Atlanta that morning then had a HARD move ahead of them. Noah did most of the moving. One of the men just gave out before the day was through. I found boxes left in my garage the next day. Their attitude was exceptional but physically Noah carried most of the weight. My husband and Noah actually finished the job themselves while the other two men emptied the truck. This move was too difficult for the crew that was sent.
Response
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<div>Julie, we understand you are unhappy with the services provided by our franchise and regret we were unable to exceed your expectations. We will use your feedback to help us improve our process and grow our 97% referral rate.</div>
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06/20/2018

Eileen

5 out of 5 stars
The men that moved us were fantastic!
Definitely will use you again.
Response
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<div>We appreciate your comments; we&rsquo;ll share your thoughts with our men.</div>
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06/19/2018

Christopher

5 out of 5 stars
On time operation. Careful with our furniture. Reasonable pricing. Got exactly what I wanted and more. Super job.
Response
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<div>Thanks for leaving your thoughts about our services!</div>
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06/18/2018

John

5 out of 5 stars
Everyone I encountered did her or his job well. The movers were really thorough, worked very hard, were courteous, and efficient. DJ, Scottie, Shelbin, and Charlie were top notch guys.
Response
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<div>Thanks for the kudos, John! We&#39;ll let the staff know how much you enjoyed your move!</div>
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06/18/2018

Dana

5 out of 5 stars
The office staff and the movers were all very polite and professional!!
Response
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<div>Thanks Dana!</div>
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06/17/2018

Kelley

5 out of 5 stars
From first contact everyone we worked with was very friendly and helpful. The upfront personnel were able to answer all my questions. The guys that came on moving day were wonderful to work with. They were professional, took great care of my belongings and my home. I am nearly done unpacking and have found no damaged items. Thank you!
Response
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<div>Hi Kelley, glad to hear your move went well. Thanks for the review!</div>
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06/15/2018

Bonnie

5 out of 5 stars
Due to my broken foot you and the movers went out of your way to accommodate my special needs. The movers kindness meant a lot to me. Thanks for a great experience.
Response
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<div>Hi Bonnie, glad to hear your move went well. Thanks for the review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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