Reseñas

The guys were very pleasant, worked hard and were responsive to my requests. My only complaints are that they left scratches on the master bedroom floor near where the chest of drawers had been, and several of the steps on our stairs were nicked in the middle of the front edge of the step. I regard the damage as minor and I can fix it, but it should have been noted by the workers when it occurred. I was also slightly surprised that they did not place any coverings on the floor at least at the entrances, although the weather was good on the move day, so there was no mud or obvious debris to track in and out.

Everything went very well with one exception. A floor lamp and four chair risers were left at the old address. Once brought to the company's attention, they did retrieve them. However, when they delivered the missing items, they were delivered to a neighbor's house. Not mine. I was able to get them from my neighbor's porch. Management was generous in their compensation for my time in locating and retrieving my belongings. I will use them again.

The movers did not pack my husbands tool storage shed as requested. They then proceeded to drop it and all of the thousands of tiny nuts, screws, nails have fallen out of their assigned drawers. Not only that, but I was on my hands and knees at midnight picking nails up from the road! The movers also showed up to unload at 8:30 pm and when asked how long it would take was told one and a half hours. They finally finished at 1:30 in the morning!!!!! We will be asking for monies back for the frustration and time it will take to resort everything they dropped.

2 pieces of expensive jewelry were taken by probably the same young man who opened a gun case with 4 latches and told me what was inside . This guy was told not to move case with jewelry in it then took too elevator and was told not to do it by lead mover.

They tried to take apart our beds with cheap pliers, no ratchet set. We had to send someone to get one, as ours was packed, and take apart 2 of the beds ourselves. They ran out of blankets to wrap furniture. Mattresses were unprotected. Near the end, the crew got very sloppy, dented a wall & messed up a door jam. The bed they did attempt reassemble, was only finger tightened, and the middle support for the bed was not included in the assembly. It was pushed under the bed, scratching the floor.

The movers left chairs unwrapped, didn't move several furniture items. Mirror stand for dresser was not taken apart appropriately, resulting in not being able to reattach. Leg was broken off of filing cabinet. Key in filing cabinet was bent badly. Bed frame for master bed was broken and was taped back, and center piece for bed frame was missing. Had to replace bed frame at a cost of $105.93. Very dissatisfied with end result of furniture moved. I called the office and spoke with a moving agent, and he was to return my call after trying to satisfy the moving experience and accommodate me, but he never returned my phone call. VERY BAD EXPERIENCE.

Everything went very well professional and courteous . The men worked very quickly and efficiently. The only disappointing thing that happened was one of the men not sure of the name dropped my barrel chair and ruined it the chair is only 6 months old and cost me 399.00 dollars. At first I thought everything was ok until I went to move the piece and saw the damage.

They all did great. Made a big effort to do everything I needed. A few odds and ends were marked or broken but I think that is to be expected. Nothing serious. They did scratch my new hard wood floors and they took a picture of it. My son laid them so I'm hoping he can fix that. If not, I told them I'd let you know and see what we can do. Otherwise, excellent service! Thanks!

I am pleased with the experience. I am missing a large Rubbermaid tote that the lid said "Wendy's Shoes". With all my shoes except the ones I had on. Haven't contacted the Tallahasse office yet, been so busy unpacking and getting settled. I thought all employees were great to work with.

Emily, Justin, and Joseph were very professional, courteous and caring. These folks do a great job!