Reseñas
Kelly
Office team (Haley) was so patient and knowledgeable
Moving team (Brandon and Mitchell) were consummate professionals
I also appreciate that your truck was clean inside and out
The only glitch was that I had to change the address I gave for the first quote and despite the office team changing it to give me a second quote the initial address still showed up on the paperwork the day of the move. So I had to tell the movers the correct address.
Otherwise keep doing what your doing!
Moving team (Brandon and Mitchell) were consummate professionals
I also appreciate that your truck was clean inside and out
The only glitch was that I had to change the address I gave for the first quote and despite the office team changing it to give me a second quote the initial address still showed up on the paperwork the day of the move. So I had to tell the movers the correct address.
Otherwise keep doing what your doing!
Response
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<div>Thank-you for you kind comments Kelly! we'll make sure your entire move team see's them as well! Thanks for choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank-you for you kind comments Kelly! we'll make sure your entire move team see's them as well! Thanks for choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mark
Zack and Latrell really did an amazing job through out the whole process - took the time and care to wrap/cover/blanket everything prior to putting it in the truck.
Response
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<div>We'll make sure that Zach and Lutrell read your kind comments on their service for your move! Thanks for choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<!--[if ReviewResponse]><![endif]-->
<div>We'll make sure that Zach and Lutrell read your kind comments on their service for your move! Thanks for choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Katie
I had a specific time frame to move and with one days notice two men and a truck was there! They were on time and ready to go. They were very helpful & professional. They even made a pit stop on the way to my
New home to pick up a washer & dryer I had purchased. They were very proficient and barley even took water breaks. They were done quicker then the time they quoted me and I would definitely recommend them and use them again!!
New home to pick up a washer & dryer I had purchased. They were very proficient and barley even took water breaks. They were done quicker then the time they quoted me and I would definitely recommend them and use them again!!
Response
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<div>This is the type of feedback we love hearing Katie! We'll pass along your comments to your move crew and thanks for choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>This is the type of feedback we love hearing Katie! We'll pass along your comments to your move crew and thanks for choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Elia
Rashad, Willie, and Jacob are excellent. I couldn't be happier with the work they did. Not only were they efficient, they were thoughtful and thorough in handling our move. We literally couldn't ask for more. - Elia Ajram
Response
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<div>Thanks for the great feedback! We'll make sure to share it with your move crew! Thanks for choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<!--[if ReviewResponse]><![endif]-->
<div>Thanks for the great feedback! We'll make sure to share it with your move crew! Thanks for choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Michelle
The entire move was a problem. There were supposed to be 3 men and only two came. I was told that they move baby grand pianos and they did not. They didn't have enough people or the correct tools. The piano is severely damaged. They also moved a table with a solid marble top that they broke in half. Thirdly they scratched one of my leaves to my dining room table. Now one has even called me after the move. I am extremely dissatisfied with the entire experience.
Glenn
Your team made our move as pleasant as possible. Everyone was very mindful about how stressful moving is for your customers. Thank you!
Response
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<div>Moving is stressful! We're glad your move team helped in making it less stressful for you! Thanks for choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<!--[if ReviewResponse]><![endif]-->
<div>Moving is stressful! We're glad your move team helped in making it less stressful for you! Thanks for choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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David
I feel like I'm Answering the wrong survey because I had THREE MEN AND A TRUCK. All three were really great and worked their butts off. One big desk was particularly heavy and troublesome - and they handled it beautifully when getting it into my tight office. After a truckload of furniture, all I had was a few nicks. This moving company seems to be way above the rest. Very organized and they hire and train good people.
Shannon
Everything was an easy process. From the phone call to schedule to the quick appointment the next business day! The team arrived on time and the whole process was quickly done with no stress! The charge was exactly as stated for the actual move service , however the fuel charge wasn’t ever mentioned in the estimate or over the phone. This is a pricey expense that should be known prior to the service. I didn’t know about the fuel charge until the team was preparing the charge after the move. Sharing the fuel charge info ahead of time is my only suggestion, everything else is top notch!
Grace
Lutrell has moved things for me twice. He is professional and careful about his work but this last time I got to see what a truly special person he is. His partner that day was a young deaf man. Lutrell was very patient in figuring out how to explain to him what needed to be done. As Lutrell told me - they hadn’t been working together for very long and were still working through their communication issues. I applaud your company for hiring the young deaf man. More importantly however I hope you recognize what an amazing employees you have in Lutrell
Gina
Communication with the movers was not good. They left boxes out of the truck then said that the were told that they weren’t going in the truck. When my husband told them to put hem on the truck we were told there wasn’t room. We ended up having to make many trips ourselves which would’ve been even more horrible if we were moving further. We used a different moving company before with they same stuff and one less guy and they did an awesome job . I don’t want to get anyone in trouble but they seemed inexperienced.
