Reseñas

06/29/2018

Elizabeth

5 out of 5 stars
Movers were efficient and treated my items with care. Only recommendation would be not to move times up until day of move to ensure that you are running ahead
Response
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<div>Elizabeth,<br/><br/>We truly appreciate your feedback! We try to give the best window possible for our customers. We appreciate you using our company and we hope you have a great 4th of July!</div>
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06/27/2018

Michael

5 out of 5 stars
jason and damian were great, worked hard, did a great job.
Response
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<div>Michael,<br/><br/>Can you believe the summer is almost half gone with the fourth of July just around the corner! Thank you so much for the review! Have a safe and happy weekend!</div>
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06/26/2018

Barbara

5 out of 5 stars
Very pleased with the hard work of Latory and Devonta.
Response
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<div>Barbara,<br/><br/>We know moving is time consuming and stressful. We appreciate you taking your time to fill out a review! We hope you have a great 4th of July!</div>
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06/26/2018

Ashley

2 out of 5 stars
I have used this service before. Before the movers were very quick and worked hard, cutting down costs. These movers were incredibly slow. Took 1.5 hours to move only a few items that were broken down and organized. I was even helping them wrap bc it was so slow. Some items were wrapped so tightly it broke a leg on a table and bent another (movers wrapped those) $9 tables aren't meant to be wrapped. I mentioned after the first hour that last time the movers had me loaded and packed last time within 45 min with MORE ITEMS. One guy said it was one of his first moves. After we got to the new place I told them to hurry and they were done in about 30. Honestly, I will be using a different company next time. I obviously just got lucky the first time, this time was way too expensive and slow.
Response
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<div>Ashley,<br/><br/>Thank you for reaching out! I am sorry your move wasn&rsquo;t up to the first. It is our policy to make sure that we wrap everything no matter what the cost of the item. With a 96% customer satisfaction rating, we try really hard to make sure your experience was superb! We hope to see you again!</div>
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06/26/2018

Teresa

5 out of 5 stars
We were very happy with service provided, the professionalism of the crew, they were extremely hard workers, very polite and respectful of our property. would highly recommend JC, Damien and Temarcus.
Response
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<div>Teresa,<br/><br/><br/>Wow, thank you for the review! We truly appreciate your kind feedback. We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best in your new home!</div>
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06/24/2018

John

5 out of 5 stars
It was an easy process getting the move scheduled. The 3 movers that came were extremely courteous, polite, and professional. They ensured my belongings were well handled and taken care of. They were also very efficient and timely, and were able to handle a large move much more quickly than originally estimated.
Response
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<div>Hi John, Thank you for taking the time to leave us a review, we truly appreciate it. We will be sure to share your kind words. Have a great day!</div>
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06/23/2018

Erik

5 out of 5 stars
Kaeleb and T-Mark were very courteous, kind and professional. Excellent service.
Response
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<div>Erik,<br/><br/>Thank you for taking the time out of your busy day and leaving us a review. We appreciate this very much and will make sure we pass it on to our team!</div>
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06/21/2018

Kim

4 out of 5 stars
We got the service that was quoted and a little more
Response
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<div>Thank you for such a kind comment, Kim! We are so happy to have helped you. Have a great day!</div>
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06/21/2018

Lisa

1 out of 5 stars
First of all the time estimate was 5 hours and it took 10 hours. The commercials say all your employees are experienced movers. Two of the three movers were college students, one had only been there two months. The driver appeared to have more experience than the other two but he provided them very little supervision. I had to provide them guidance several times in how to get furniture in the door without damage. Often tried to put square peg in round hole. No one ever used a tape measure to determine fit. Two inexperienced tried to manhandle refrigerator between island and range and damaged door. I measured and they tried to force 35" through 31" opening. I have a damage claim outstanding. Would have been comical if it hadn't taken so long (Cost $$$). Extremely stressful!!
06/21/2018

Andi

3 out of 5 stars
Miscommunication between scheduler & movers. I told the scheduler & the call confirmation 3rd floor & Apt #; not provided to movers.
Provided 2 movers. One, Isiah was a pleasure & amazing. Isiah made 3-4 trips before the other guy, Caleb, made one. Caleb was winded & worn out wrapping a night stand. Caleb was not prepared with tools, I disconnected the washer & dryer and bed with my own tools. Felt bad for Isiah as the couch is so heavy & Caleb was not much help that my husband & I assisted with moving the furniture. Moving the couch into the new home I was nervous about the walls so my husband & a friend helped get it in the new house. Several bumps and nicks, but all finally moved. Isiah deserves major kudos.