Reseñas

01/02/2020

Cindy

1 out of 5 stars
1) When the movers arrived, they thought we were moving to a residence. I had emailed Kim, more than once, that we were moving to a storage unit facility. I don't understand why movers didn't have that info.
2) The lead mover dropped our large tv, onto the cement floor. He was carrying it by himself. His partner asked, more than once, if he wanted to use a dolly.
3) Two of our large boxes fell from the dolly, when one of the movers let go of the boxes on the front of the dolly.
Response
Thank you for giving us your feedback, Cindy. We're very sorry to learn of your recent move experience. With a 96% referral rate, we can assure you this is not the norm for us. We would be happy to speak with you further and encourage you to reach out to our General Manager, Mason, at (407) 744-9009 so we can address all your concerns. He is also in charge of our damages, so if you have any claims to submit, he will be able to assist with this matter as well. Again, thank you for bringing this to our attention and we look forward to speaking with you.
01/01/2020

Al

5 out of 5 stars
The team of movers are very polite, courteous and professional working in tandem. They are very proficient in their work and handled our furnishings and personal belongings with care. Moving to a new home after 25 years is very overwhelming, but they made it manageable with their sensitiveness and calm demeanor. Thank you.
Response
Thank you for the review, Al! We are sure moving after 25 years didn't come with ease, but we are happy to have made such a positive impact on your transition. Best of luck on your new home, new year, and new beginning!
12/30/2019

Meri Lynn

5 out of 5 stars
Jennifer and the other office team members we dealt with over the phone were great. Our closing move date changed several times and Jennifer and team always made it easy to update.

Our movers (Vega, Drew and Haynes) were great and professional and made the process as fun and easy as a move of this caliber could be. Vega, the lead, had some master packing skills!

The entire process selling, buying and moving in one day was rediculously tasking, but made so much easier by using TMAAT. In fact this entire process of selling our home has been a nightmare with the exception of this moving company and the employees we encountered. This was the one piece I didn’t need to worry about. Keep up the amazing work!
Response
Thank you for the wonderful review, Meri! We strive to make every moving experience a stress-free experience, so despite all the chaos of selling, buying, and moving, we are happy to hear moving was the least of your worries! We appreciate the business very much and best of luck on your new home!
12/30/2019

Nicole

5 out of 5 stars
The team was fantastic. The guys were fast, but moved everything safely. They took apart all of the bedroom furniture and securely padded it for transportation. They remembered where everything needed to go, and got the new house setup quickly and just they way we wanted it. They were super personable and were very kind to my boyfriends daughter who kept asking them questions throughout the day. The team was lively and made a stressful moving day somewhat fun.

I spoke with the office team a few times, and it was always a great experience. We went and picked up moving boxes from the office, and the team was helpful and even put the boxes in the truck for us.

All and all I would definitely recommend using Two Men and a Truck for all of your moving needs. I know I'll be using them for our next move.
Response
Wow! Thank you so much for your review, Nicole! We are pleased to hear our team moved your items with such speed and care. We are happy to have exceeded your expectations as well! Thank you for your business!
12/29/2019

Matthew

5 out of 5 stars
The guys were efficient & very professional! Overall great service!
Response
We appreciate the feedback and 5 stars, Matthew! Thank you for your business!
12/27/2019

Brittany

4 out of 5 stars
Vega and Drew were very efficient with the time for the move and made sure to get everything in and out . They both were kind and very good about packing up my items and everything cane back in excelente condition . I had never hired moving company and was pretty nervous but these two made it an absolute breeze . My beginning phases with my estimate as well was wonderful she was spot out with the calculation of time .
Response
Brittany, thank you so much for taking the time to leave us your wonderful feedback! We are happy to hear we made your move a pleasant one. Best of luck in your new home and thank you again for using us!
12/24/2019

Jennifer

5 out of 5 stars
Smith Jr, Acevedo and Rodriguez were fast, efficient and very professional. Great job!!
Response
Jennifer, thank you for taking the time to recognize your moving team for the professional and quick service they provided. We appreciate your business and your feedback. Happy New Year!
12/22/2019

Tavaun

5 out of 5 stars
The entire team was EXTREMELY professional accommodating proficient efficient funny and took the upmost care of our items. They wrapped everything nicely kept me informed as they were progressing or found a problem as little as a wobbly level prior to loading so I was aware. They worked as a great pace and was just wonderful. Even after having to reschedule several times they were so understanding. It was worth every penny paid. I would use and recommend them in the future!
Response
Tavaun, thank you for taking the time to give us an assessment of your recent move. We're pleased to hear you had a great experience with your professional and careful moving team. We know moving can be unpredictable and we do our best to accommodate changes to the schedule. We appreciate your business and wish you the best in the new year!
12/20/2019

Alexa

5 out of 5 stars
The movers were very friendly and professional. Would definitely use this service again! Awesome job guys.
Response
Alexa, any time a customer says they will use TWO MEN AND A TRUCK again we know we've accomplished our goal of providing exemplary service. Thank you for your business and your feedback. Enjoy the rest of the holiday season!
12/18/2019

Edward

4 out of 5 stars
the move was very successful. feel like it could have been a done a little quicker since we had most items boxed and toted ready to go. there was a large bedroom set of furniture that needed moved and the team did a GREAT job with the care of this during the move.
Response
Edward, thank you for taking the time to give us feedback on your move. We're glad to hear the moving team did a fabulous job with the challenging bedroom set. We appreciate your business and your input. Enjoy the holiday season!