Reseñas
Glenda
Keishone and Josue were the two gentlemen who did our moving from
Ocala into Jacksonville . There were very professional and had such a great attitude. My husband and I were very pleased. The office staff reached out a few times as well to make sure all was going well. And the price was just right. Highly recommend .
Ocala into Jacksonville . There were very professional and had such a great attitude. My husband and I were very pleased. The office staff reached out a few times as well to make sure all was going well. And the price was just right. Highly recommend .
Response
Glenda, thanks for leaving a review, and mentioning the professionalism and great attitude displayed by Keishone and Josue! You’re right, they are always going above and beyond when working with our customers. We’ll be sure to share your praises with them! Thank you for your business and your willingness to recommend us to others! Have a great day.
Renea
The two men who did our move were very efficient, fast and professional. They were late in arriving because the address they were given was incorrect, but they got right to work and never stopped. We were under the belief that they were coming from the office in Ocala, but actually came from Eustis which is a much further distance.
Response
Renea, thank you for taking the time to share your latest moving experience with us. First, we want to apologize for the delay in finding your address. Our franchise has dispatch offices in Eustis and Ocala and depending on the schedule of the day, logistically we make the decision to send trucks from either location; we can assure you this fact didn't have an effect on your invoicing. Thank you for your business!
Bonnie
This is our 3rd time using Two Men and a Truck - have never had a problem of any kind, movers were professional and very careful. Wrapped everything with extreme care and have never had any damage. We threw a couple of last minute changes at them and even though they had a long day, they remained cheerful and willing to do whatever we needed. Definitely will use the again!
Response
Thank you so much for your kind words, Bonnie. We really appreciate you taking the time to share your experience with us. Our teams work hard to meet expectations like yours, and we’re happy to hear we hit the mark every time you used our services. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Dianne
We have used Two Men and a Truck a few different times with complete satisfaction. This time was no different. Our team Duwell and Josue did a great job moving us and taking care of our belongings. They were very professional and personable. I would highly recommend them for any kind of move.
Response
Thanks, Dianne for being a loyal customer of TWO MEN AND A TRUCK! We value your business and your willingness to refer us to your friends and family; they are the highest compliment we can receive from our clients! Have a great day.
Jennifer
Office team was fantastic and super helpful. Unfortunately the moving guys on the job were not great. Poor attitude, sloppy loading of truck, damaged furniture (table leg broken, and bunk bed hardware lost). Also very slow due to lack of appropriate tools to disassemble furniture. Move ran late into evening and didn’t get heavy furniture placed, move in was a mess.
Response
Hi Jennifer,
Thank you for sharing your feedback. We’re glad to hear the office team was helpful, but we’re very sorry the moving experience didn’t live up to your expectations.
Your concerns about the crew’s attitude, damaged furniture, and delays are taken seriously. This is not the level of service we strive to provide. We appreciate you bringing these issues to our attention so we can address them internally and improve our processes.
Please reach out to us directly so we can discuss your experience further and work toward a resolution.
Thank you for your business and honest review.
Thank you for sharing your feedback. We’re glad to hear the office team was helpful, but we’re very sorry the moving experience didn’t live up to your expectations.
Your concerns about the crew’s attitude, damaged furniture, and delays are taken seriously. This is not the level of service we strive to provide. We appreciate you bringing these issues to our attention so we can address them internally and improve our processes.
Please reach out to us directly so we can discuss your experience further and work toward a resolution.
Thank you for your business and honest review.
Linda
Hopefully this review will save the next customer some money. I goggled transport companies in my area and spoke with Jamie, arrangements were made but failed to mention this office was in Ocala and the office an hour closer to me was a different Franchise! Seems Jamie looks out for this franchise owner not 2 men and a truck! She should have referred me to the closer office.Google review to follow
Response
Hello Linda, We’re very sorry to learn about your recent experience and can certainly understand your frustrations. Although it doesn't seem this way to you, Jamie and our moving specialists are always looking after the interests of our customers. A change of office was offered but you decided to move forward with us because we informed you that geographically, our dispatch office in Ocala was closer - or equidistant - overall to the origin and destination of your move than other available dispatch offices in Florida, If you have other inquiries, please don't hesitate to contact our office at 352-347-3337.
Jenny
The two gentlemen that helped us move were GREAT! They were professional, on time and so nice.
Response
Jenny, we are happy to hear that our professional movers were able to exceed the expectations and made your moving day easier. Thank you for your business!
Dick
The young men did an excellent job and were courteous and professional. Will be calling again soon to move my father to a new assisted living facility.
Thanks,
Dick & Marti
Thanks,
Dick & Marti
Response
Dick & Marti, it was our pleasure helping with your recent move! We will be honored to help again with your father; please don't hesitate to contact us when the time comes. Thank you for choosing TWO MEN AND A TRUCK! Have a great day.
Thea
Timely, respectful and 100% worth the price. Keyshawn has an awesome personality; the move team was fun, respectful and hard working and the office staff very patient, informative and pleasant. Thank you!!
Response
Hello Thea, Thank you for taking the time to share your recent experience with us! We are so happy our team could help make your moving day less stressful. Have a great day!
John
My moving team was a fantastic pair of young men that were courteous,respectful of both me and my belongings,and worked to complete my move in an orderly and expeditious manner. The Safety Director also stopped by during unloading. He was also polite and respectful.
Response
Hello John, Thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier!
