Reseñas

03/09/2018

Paris

5 out of 5 stars
Everything about this experience was easy! From scheduling my appointment, to understanding the prices and services clearly, to my Moving Team arriving on time and ready to work, to how effective and efficient their work was - everything was great! This service really was more than I could expect and I'm very happy I found Two Men and a Truck.
Response
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<div>Hello Paris! Thank you for such kind words. When using our moving services, we make sure you receive a 5-star treatment and that you don&#39;t have to worry about a thing. Moving is stressful enough so we make it our mission to take out the stress of moving and make it a smooth and easy process for you. We are so happy to have helped you and wish you the best in your new home. Have a great day!</div>
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03/08/2018

Georgia

5 out of 5 stars
Wish there were an excellent plus in some of the categories. The moving men were more than we could have wished for. They were courteous to a fault, very attentative to care and furniture prep before moving it and respect to the space they were moving out of it.
Our advise to you is to keep those four men at all costs - they were the ultimate representatives for your company.
Also, our daughter recommended your company to us after using your company for her move from Ohio to Florida and she wholeheartedly agrees.
Thank you so much for an excellent experience in an otherwise challenging event.
Response
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<div>Hello Georgia! Thank you so much for trusting us with your move. We are so happy to know that your crew was excellent and made your moving day a fantastic experience. They will definitely be recognized for their amazing performance. We always make sure to follow our grandma rule which means that we treat everyone we move like we would treat our own grandmother, with the utmost respect and care. Please do not hesitate to contact us if you need anything. It would be our pleasure to assist you anytime. Have a great day.</div>
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03/05/2018

Camila

5 out of 5 stars
There is an opportunity of improvement in the communication between the office and the movers, I received 3 phone calls to ask for the addresses, and details of the move, I had given this information already to the office. In my humble opinion they should make sure to give this information to the movers, intead of having different sources calling the client. Other than that your services was very good.
Response
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<div>Hello Camila, Thank you so much for your feedback. We sincerely apologize about the miscommunication between the office and our movers but will use this useful information for training to be better in the future. We are pleased to know despite this obstacle, you still thought our services were good. We want nothing more than an amazing experience for all our customers. Anything you ever need please do not hesitate to contact us. It would be our pleasure to serve you anytime. Have a great day!</div>
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03/05/2018

Roberto

2 out of 5 stars
Although I had scheduled move to 9am the crew appeared at 9:30 with a truck that couldn't parking in my building. While the truck has been changed, just 1 worker still in my apartment to prepare things but I had paid for 3. At 12 pm the others 2 had appeared. They couldn't finish all move because we had window for delivery close at 4 pm on destination. For my surprise they charged me in full and intend charge more for the 2nd session...
I canceled yesterday the 2nd after waiting for their estimate...
Response
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<div>Roberto,<br/><br/>I&#39;m sorry that your move did not go as well as you had hoped. We take great pride in ensuring that each of our customers receive nothing but the best service possible! The parking situation was an unfortunate situation that we will now take into consideration for future moves, due to the ramp leading into the condo being as steep as it is and being not suitable for certain trucks.<br/><br/>I would love to speak with you and address your remaining concerns, should you have the time. My office line is 305-819-3340. I look forward to hearing from you<br/><br/>Brian Pierson<br/>General Manager</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/04/2018

Carol

5 out of 5 stars
My friend I are weandacirc;??re both moving. She hired a different company even though I told her about two men and a truck. Her move was a disaster, they didnandacirc;??t bring boxes to help her, they were complaining etc. my move couldnandacirc;??t have been better , the guys were great! They helped me as though it was their move. The front desk had advised them of my heavy expensive bed and they knew about it upon arrival so I didnandacirc;??t gave to re explain. Honestly, best move experience ever. Kurtis, Demetri and Andre really care and are a good group of guys.
Response
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<div>Hello Carol! When using our moving services, we make sure you receive the 5-star treatment and not lift a finger. Moving is stressful enough so we make it our mission to take out the stress of moving.Your team Kurtis, Demetri and Andre will definitely be recognized for their hard work and terrific performance. We are happy to have helped you and wish you the best in your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/03/2018

Alycia

5 out of 5 stars
I had three men for my move . This move was definitely not an easy task for them but they all worked well together to get it done very quickly . Great experience !
Response
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<div>Thank you, Alycia! We are so pleased your moving team could help make your moving experience great as well as accomplished quickly despite the obstacles they faced. Your team will definitely be recognized for their hard work and fantastic performance.</div>
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02/25/2018

hillary

5 out of 5 stars
Thank you again for working with us! Everything was a pleasure, from the office coordination to the moving team. Attitudes were professional and everyone went above and beyond.
Response
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<div>Hello Hillary! Our promise is to always provide the resources to best manage your move safely, systematically, and swiftly while also providing great customer service.Thank you for your wonderful comments. Hope you have a great day!</div>
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02/23/2018

Eve

5 out of 5 stars
Your moving staff were efficient; knowledgeable and kind.
Response
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<div>Hi Eve! Thanks for sharing your experience with us. Glad we were able to be efficient in every way possible during your move! Best wishes.</div>
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02/12/2018

Natasha

5 out of 5 stars
Guys were respectable, hard working, patient n husled to get the job done.
Response
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<div>Glad we were able to help you move, Natasha. Our job is to make your move go quick and easy and provide you with the best experience. We hope you are settling well into your new home.</div>
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02/06/2018

Joe

5 out of 5 stars
Excellent service and very fast. Great value for money. I'd use them again for sure.
Response
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<div>Hi, Joe! Thank you for trusting us with your move! We are so happy to hear that your experience was an excellent one. If there is anything else we can do for you, please let us know. Enjoy your new home.</div>
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