Reseñas

03/05/2018

Roberto

2 out of 5 stars
Although I had scheduled move to 9am the crew appeared at 9:30 with a truck that couldn't parking in my building. While the truck has been changed, just 1 worker still in my apartment to prepare things but I had paid for 3. At 12 pm the others 2 had appeared. They couldn't finish all move because we had window for delivery close at 4 pm on destination. For my surprise they charged me in full and intend charge more for the 2nd session...
I canceled yesterday the 2nd after waiting for their estimate...
Response
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<div>Roberto,<br/><br/>I&#39;m sorry that your move did not go as well as you had hoped. We take great pride in ensuring that each of our customers receive nothing but the best service possible! The parking situation was an unfortunate situation that we will now take into consideration for future moves, due to the ramp leading into the condo being as steep as it is and being not suitable for certain trucks.<br/><br/>I would love to speak with you and address your remaining concerns, should you have the time. My office line is 305-819-3340. I look forward to hearing from you<br/><br/>Brian Pierson<br/>General Manager</div>
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03/04/2018

Carol

5 out of 5 stars
My friend I are weandacirc;??re both moving. She hired a different company even though I told her about two men and a truck. Her move was a disaster, they didnandacirc;??t bring boxes to help her, they were complaining etc. my move couldnandacirc;??t have been better , the guys were great! They helped me as though it was their move. The front desk had advised them of my heavy expensive bed and they knew about it upon arrival so I didnandacirc;??t gave to re explain. Honestly, best move experience ever. Kurtis, Demetri and Andre really care and are a good group of guys.
Response
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<div>Hello Carol! When using our moving services, we make sure you receive the 5-star treatment and not lift a finger. Moving is stressful enough so we make it our mission to take out the stress of moving.Your team Kurtis, Demetri and Andre will definitely be recognized for their hard work and terrific performance. We are happy to have helped you and wish you the best in your new home.</div>
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03/03/2018

Alycia

5 out of 5 stars
I had three men for my move . This move was definitely not an easy task for them but they all worked well together to get it done very quickly . Great experience !
Response
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<div>Thank you, Alycia! We are so pleased your moving team could help make your moving experience great as well as accomplished quickly despite the obstacles they faced. Your team will definitely be recognized for their hard work and fantastic performance.</div>
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02/25/2018

hillary

5 out of 5 stars
Thank you again for working with us! Everything was a pleasure, from the office coordination to the moving team. Attitudes were professional and everyone went above and beyond.
Response
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<div>Hello Hillary! Our promise is to always provide the resources to best manage your move safely, systematically, and swiftly while also providing great customer service.Thank you for your wonderful comments. Hope you have a great day!</div>
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02/23/2018

Eve

5 out of 5 stars
Your moving staff were efficient; knowledgeable and kind.
Response
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<div>Hi Eve! Thanks for sharing your experience with us. Glad we were able to be efficient in every way possible during your move! Best wishes.</div>
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02/12/2018

Natasha

5 out of 5 stars
Guys were respectable, hard working, patient n husled to get the job done.
Response
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<div>Glad we were able to help you move, Natasha. Our job is to make your move go quick and easy and provide you with the best experience. We hope you are settling well into your new home.</div>
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02/06/2018

Joe

5 out of 5 stars
Excellent service and very fast. Great value for money. I'd use them again for sure.
Response
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<div>Hi, Joe! Thank you for trusting us with your move! We are so happy to hear that your experience was an excellent one. If there is anything else we can do for you, please let us know. Enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/01/2018

Sonia

5 out of 5 stars
As a company, we have used Two Men and a Truck in the past, the experience was great and the prices were very reasonable. In the personal side, the move was smooth and very inexpensive compare with everything that needed to be packed and carried. Very satisfied and will recommend to anyone that wants an easy move!
Response
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<div>Hi, Sonia! We can&#39;t thank you enough for trusting us with your move again. We are so happy to know that you had a great experience and your moving team was able to complete your move smoothly. You can count on us to provide the same 5-star service every time to all those who you recommend to us. We truly appreciate it. We wish you all the best!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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01/30/2018

Michelle

5 out of 5 stars
Moving team was professional, helpful and great guys.
Response
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<div>Thank you so much for such kind comments, Michelle! We are so happy to have helped you. Have a great day!</div>
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01/23/2018

Joseph

5 out of 5 stars
Annie set everything up for me, then my new construction apartment wasnandacirc;??t ready yet. She was so patient and accommodating when I had to reschedule my move three times!! The movers arrived at exactly 8:00 am, my entire townhouse was loaded and ready to go in an hour. Each guy was pleasant, courteous, and respectful. They took great care to place everything where I wanted it in the new apartment. Iandacirc;??ve used Two Men and a Truck in the past, but this was hands down the best moving experience. Thank you to all involved!!
Response
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<div>Thank you so much for sharing this with us. We absolutely love hearing about moving experiences like yours, Joseph! We are so glad that Annie and your movers were able to put your mind at ease during your moving process.They will definitely be recognized for their great performance. Our team is dedicated to making sure that your moving experience is the best one possible. Glad to hear it was exactly that. We truly appreciate it. If you ever need assistance in the future do not hesitate to give us a call. It would be our pleasure to serve you anytime! Best wishes.</div>
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