Reseñas
lidia
I think is a lot of work with only two men, they take a lot of time to move all the stuff. Maybe for little movers is ok not for a complete house.
They really finished exhausted
They really finished exhausted
Response
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<div>Hi Lidia, we are sorry your move was longer than expected. We understand your frustration. We appreciate your feedback and discussed with the sales members the importance of exceeding our customers' expectations each and every time. Please give us a call if you need anything in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Lidia, we are sorry your move was longer than expected. We understand your frustration. We appreciate your feedback and discussed with the sales members the importance of exceeding our customers' expectations each and every time. Please give us a call if you need anything in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Thomas
Couldn't have been happier with my experience with your company! The movers were prompt, worked quickly, and were extremely careful with my household goods. I will definitely be recommending your company to others in the future! Thanks again
Response
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<div>Hi,Thomas! We are so happy to have helped you and to know that everything went great for you. We appreciate your kind words and we will make sure to share it with your movers. Anything you ever need in the future please do not hesitate to give us a call. Hope you are enjoying your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi,Thomas! We are so happy to have helped you and to know that everything went great for you. We appreciate your kind words and we will make sure to share it with your movers. Anything you ever need in the future please do not hesitate to give us a call. Hope you are enjoying your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Patricia
I was happy with the entire experience of having Two Men and a Truck providing their service in exchanging a bed with a local family member. There wasn't a moment where I and the family member were not informed of the arrival times. At the end of the exchange, the cost for the move was less than than the original estimate, which was a pleasant surprise. I highly recommend Two Men and a Truck for all their employees are professional and efficient!
Response
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<div>Thank you for such a kind comment, Patricia! We are so happy to have helped you.Your team will definitely be recognized for their amazing performance. We look forward to another opportunity to serve you or anyone you recommend in the future. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for such a kind comment, Patricia! We are so happy to have helped you.Your team will definitely be recognized for their amazing performance. We look forward to another opportunity to serve you or anyone you recommend in the future. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jodi
It was an office move on our property. They movers were on time and completed the task in a timely manner.
I would highly recommend TWO MEN AND A TRUCK, DORAL!!
Jodi Sirgany
Sr. Procurement Specialist
General Asphalt Company
I would highly recommend TWO MEN AND A TRUCK, DORAL!!
Jodi Sirgany
Sr. Procurement Specialist
General Asphalt Company
Response
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<div>Thank you for such a kind comment, Jodi! We are so happy to have helped you. We look forward to another opportunity to serve you or anyone you recommend in the future. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for such a kind comment, Jodi! We are so happy to have helped you. We look forward to another opportunity to serve you or anyone you recommend in the future. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jo
Lilly did great job so I felt confident i was making good choice. Duane and Santiago were very prompt, right on time and clearly knew what they were doing - helpful, and focused on the job, and polite! would be happy to work with them again!
Response
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<div>Hello Jo! We are so happy to have helped you and to know that everything went great for you. We appreciate your kind words and we will make sure to share them with Lily as well as Dawayne and Santiago. Anything you ever need in the future please do not hesitate to give us a call. Hope you are enjoying your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Jo! We are so happy to have helped you and to know that everything went great for you. We appreciate your kind words and we will make sure to share them with Lily as well as Dawayne and Santiago. Anything you ever need in the future please do not hesitate to give us a call. Hope you are enjoying your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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James
Had to move quickly, team was able to accommodate our needs with no problem. Job well done!
Response
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<div>Thank you for such a kind comment, James! We are so happy to have helped you. Your team will definitely be recognized for their amazing performance. We look forward to another opportunity to serve you in the future. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for such a kind comment, James! We are so happy to have helped you. Your team will definitely be recognized for their amazing performance. We look forward to another opportunity to serve you in the future. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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jose
Movement was awesome. Very professional people. Took me less time that expected and the price was between the ranges of the quoted
I strongly recommend this service if you’re looking for a peace of mind.
I strongly recommend this service if you’re looking for a peace of mind.
Response
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<div>Hi, Jose! Thank you for trusting us with your move! We are so happy to hear that your experience was a great one. If there is anything else we can do for you in the future, it would be our pleasure to serve you anytime! Enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi, Jose! Thank you for trusting us with your move! We are so happy to hear that your experience was a great one. If there is anything else we can do for you in the future, it would be our pleasure to serve you anytime! Enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Elizabeth
The office staff was very helpful in the move planning stage. The movers arrived on time and efficiently loaded everything onto the truck. They were courteous, friendly, had a great attitude and seemed very experienced. They arrived in my new city earlier than they estimated and unloaded everything as efficiently as loading even though they had to contend with a few rain showers. A few of my items did suffer some minor damage. The dining room table had knobs on two drawers and they were broken off, the day bed back should have been wrapped in a blanket and it was not, it had some deep scrapes on a 3"x3" area the carved back, and the truck had leak in the roof and two boxes got wet. Fortunately only one book got partially wet and it was salvageable. It was a positive experience.
Paola Diaz
Anais booked the wrong date which was also my mistake for
Not reading the confirmation, if you checked the call, you will
Know that I asked for one date and she booked for another, we were able to book another date but they forgot my wardrobe boxes. when I called I specifically said I needed my bed and sons crib to be built and nobody mentioned anything about liability due to the crib. When the movers get here they explain the issue about them building the crib. Then the crib was a little broken on one side, so they made a huge fuss about that and that I should just return it. I knew they just didn’t want to deal with it. But it was a lot of lost (charged) time due to that. My son is perfectly fine sleeping in the crib now. The only reason I hired this company was for that, had I known..
Not reading the confirmation, if you checked the call, you will
Know that I asked for one date and she booked for another, we were able to book another date but they forgot my wardrobe boxes. when I called I specifically said I needed my bed and sons crib to be built and nobody mentioned anything about liability due to the crib. When the movers get here they explain the issue about them building the crib. Then the crib was a little broken on one side, so they made a huge fuss about that and that I should just return it. I knew they just didn’t want to deal with it. But it was a lot of lost (charged) time due to that. My son is perfectly fine sleeping in the crib now. The only reason I hired this company was for that, had I known..
Response
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<div>Paola, We sincerely apologize that your move did not go as well as you had hoped. We take great pride in ensuring that each of our customers receive nothing but the best service possible! These are all scenarios that we will now take into consideration for future moves. We would love to speak with you and address your remaining concerns, should you have the time. Our office line is 305-819-3340. I look forward to hearing from you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Paola, We sincerely apologize that your move did not go as well as you had hoped. We take great pride in ensuring that each of our customers receive nothing but the best service possible! These are all scenarios that we will now take into consideration for future moves. We would love to speak with you and address your remaining concerns, should you have the time. Our office line is 305-819-3340. I look forward to hearing from you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Melissa
The move was very well done and would recommend. My only problem was it took way longer than necessary which amounted in almost double what we paid for our last move. Keeping in mind that they did go very slowly (not so great) and carefully (great) and rearranged the furniture a few times ( very nice).
Response
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<div>Hi Melissa, thank you for providing us with this information. We apologize about this but appreciate the feedback and we'll be using this as a training lesson for future moves. We are happy to know aside from this, your move went very well and you would still recommend us. We wish you the best in your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Melissa, thank you for providing us with this information. We apologize about this but appreciate the feedback and we'll be using this as a training lesson for future moves. We are happy to know aside from this, your move went very well and you would still recommend us. We wish you the best in your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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