Reseñas
Deborah
The drivers damaged one of the dressers. They complained about the furniture was to heavy. Clothes were left in the drawers as I was advised to do by office representative. They said they weren't supposed to be in there. Hopefully I will hear from your office to fix damaged piece of furniture soon. They said they were unhappy with the office staff for telling me to leave clothes in drawers. They didn't do a bad job just was wasn't happy with the complaining and the slow down toward the end of the day.
James
Overall good job. Underestimated number of moving blankets needed by 1/3. Good pack & load with only minor rub damage to a table and couple of chairs where blanket was not used. No other damage noted. Satisfied good results.
Diane
I had used your services before many years ago and was pleased. I just had a very small load and the office staff treated me as if I was moving an entire home and quite courteous. Moses and Louis were the greatest moving team and kept me informed and were on time as told to me.
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/>Diane, Thank you for taking the time to share your comments with us. We appreciate when our Customers take a moment to let us know how their move experience went on their move day. We will pass along your compliments to the team. We appreciate YOU and your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/>Diane, Thank you for taking the time to share your comments with us. We appreciate when our Customers take a moment to let us know how their move experience went on their move day. We will pass along your compliments to the team. We appreciate YOU and your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sue
Start to finish, for the third time now, could not be happier with every aspect of my move. Two Men and a Truck went the extra mile this time to deliver furniture to two destinations. Packing was well orchestrated and the first stop went off without a problem. Appreciate the movers exceptional attitudes and the care taken with my belongings.
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/>Sue, Thank you for taking the time to share your comments related to your recent move experience with Two Men and a Truck. We are happy to know you are a return Customer and you are happy with the service provided by our team. We appreciate YOU and your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/>Sue, Thank you for taking the time to share your comments related to your recent move experience with Two Men and a Truck. We are happy to know you are a return Customer and you are happy with the service provided by our team. We appreciate YOU and your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Amanda
The movers did an excellent. Arrived on time & moved us in a timely matter. However, I did not appreciate the office staff charging me 1 1/2 hrs of travel time. It should have only been 1 hr.
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/>Thank you for providing us with your comments related to your recent move experience. We are happy to know you were pleased with the service provided by the Move team. As for your comments related to the drive time, we reviewed your final paperwork. Our drive time took us from our office to your pick-up location (32904) out to Palm Bay (32909) and back to our office (32904). During the initial estimate conversation, it was determined that the drive time would be over the one-hour minimum. This was reflected in the estimate prior to the move. We are happy to see we were able to complete your move in 4 hours compared to the 6.25 hours that was estimated. This provided a savings of $245 in move-time expenses. We do appreciate your time and your business and hope this explanation is helpful.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/>Thank you for providing us with your comments related to your recent move experience. We are happy to know you were pleased with the service provided by the Move team. As for your comments related to the drive time, we reviewed your final paperwork. Our drive time took us from our office to your pick-up location (32904) out to Palm Bay (32909) and back to our office (32904). During the initial estimate conversation, it was determined that the drive time would be over the one-hour minimum. This was reflected in the estimate prior to the move. We are happy to see we were able to complete your move in 4 hours compared to the 6.25 hours that was estimated. This provided a savings of $245 in move-time expenses. We do appreciate your time and your business and hope this explanation is helpful.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Diana
These guys were careful, worked hard and quickly, and were very nice! Give them a raise!!!
Response
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<div>Diana, Thank you for letting us know you are pleased with the service provided for your recent move. We work hard to ensure our Customers are happy with their move experience. We appreciate YOU and your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Diana, Thank you for letting us know you are pleased with the service provided for your recent move. We work hard to ensure our Customers are happy with their move experience. We appreciate YOU and your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Karen
I did not realize my dining table was broken until after the movers had left. I had signed the paperwork and I figured there was nothing that could be done. Guess I have to live with it.
David
Jonathan was very helpful with the reservation and planning for the move. Louis, Moses, and Joseph provided excellent service on moving day - - very professional, courteous, and efficient.
Response
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<div>David, We are pleased to read your comments and are happy to know you are pleased with the service provided by our move time on the day of your move. We appreciate YOU and your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>David, We are pleased to read your comments and are happy to know you are pleased with the service provided by our move time on the day of your move. We appreciate YOU and your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Gail
Louis, Joseph and Kyle were excellent movers. I have used Two Men and aTruck many times. This crew was by far the best. They were efficient and careful with our furniture. They worked together well as a team. They were also very nice. You are lucky to have this team of employees.
The office team was also very helpful. Cheryl's estimate of moving cost was perfect. That was very much appreciated.
The office team was also very helpful. Cheryl's estimate of moving cost was perfect. That was very much appreciated.
Response
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<div>Gail, Thank you for providing us with your feedback related to your recent "move" experience with Two Men and a Truck Brevard. We will pass along your comments to our staff so they can read them. We appreciate your time and your business and wish you much happiness in your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Gail, Thank you for providing us with your feedback related to your recent "move" experience with Two Men and a Truck Brevard. We will pass along your comments to our staff so they can read them. We appreciate your time and your business and wish you much happiness in your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Nancy
Evan and Lee were great as are all the guys who have helped me move in the last year.
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/>Nancy, Thank you so much for your kind comments. It's always a pleasure to help you with your moving needs and we appreciate your business. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/><br/>Nancy, Thank you so much for your kind comments. It's always a pleasure to help you with your moving needs and we appreciate your business. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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