Reseñas

02/22/2024

Keith

5 out of 5 stars
Our experience was wonderful. Micha and Edwin were amazing. They wrapped and cared for our items as if they were precious gold. Kind and very polite. They took the time to get things right not just shove them through. I greatly appreciate them. I would recommend them to anyone.
Response
Hi, Keith -

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Micah and Edwin made your moving day special with their exceptional care and attention to detail. It's heartening to know that your belongings were treated with the utmost care, as if they were precious gold. Our team takes great pride in ensuring the safe and secure transport of our customers' items, and your feedback affirms their commitment to excellence. We appreciate your kind words about Micah and Edwin's professionalism, kindness, and politeness. Taking the time to get things right and not rushing through the process is a core value in our service, and we're delighted to hear that it made a positive impact on your experience.
02/21/2024

Rebecca

5 out of 5 stars
Exceptional service from first contact through final delivery. Every individual we encountered was professional and friendly - an excellent balance. I will definitely be reaching out for Two Men in the near future since we know we have yet another move! Thank you
Response
Hi, Rebecca -

Thank you so much for taking the time to share your positive experience with Two Men And A Truck. We are thrilled to hear that you found our service exceptional from start to finish. Our team takes great pride in providing professional and friendly assistance, and it's heartening to know that our efforts are reflected in your moving experience. We are grateful for the opportunity to have assisted you with your move, and we look forward to the possibility of working with you again in the near future. Please don't hesitate to reach out whenever you are ready for your next move. Your satisfaction is our priority, and we are committed to maintaining the high standards of service that you have come to expect from Two Men And A Truck. Thank you again for choosing us. We appreciate your trust and look forward to being of service to you again.
02/20/2024

Kathleen

5 out of 5 stars
My movers, Larry and Tyler, we’re fantastic! Took care with everything, listened to all my requests, did not miss a thing, and even managed to finish packing truck in record time so I could make the trip to new home without having to drive at night (67 yo and can’t see well in dark). I could not have asked for anything better - they were very respectful and did excellent job packing my breakables
Response
Hi, Kathleen -

Thank you so much for sharing your experience with us! We're thrilled to hear that Larry and Tyler provided you with fantastic service during your move. It warms our hearts to know that they took such great care with your belongings, listened to your requests, and ensured that everything was packed to perfection. We're especially glad that their efficiency allowed you to avoid driving at night, considering your preference and vision concerns. Your comfort and peace of mind are of utmost importance to us, and we're delighted that Larry and Tyler were able to meet and exceed your expectations. We'll make sure to pass along your kind words to Larry and Tyler, acknowledging their exceptional service. If you ever need assistance again or have any further feedback, please feel free to reach out. Thank you for choosing us for your move, and we wish you all the best in your new home!
02/20/2024

Frank

5 out of 5 stars
The three man crew from two men and a truck did a fast efficient job. I appreciate the hard heavy lifting by Mateo, Derrick and Echo. All were very professional. Thank you!
Response
Hi, Frank -

Thank you so much for taking the time to share your positive experience with our three-man crew from Two Men and a Truck! We're delighted to hear that Mateo, Derrick, and Echo provided fast and efficient service, making your moving experience a smooth and professional one. We will be sure to pass along your appreciation to Mateo, Derrick, and Echo for their hard work and heavy lifting. It's fantastic to know that their professionalism stood out during your move. If you ever need assistance again or have any feedback to share, please don't hesitate to reach out. We truly value your trust in Two Men and a Truck, and we appreciate the opportunity to be of service.
02/16/2024

Jill

4 out of 5 stars
Movers were supposed to pick up furniture between noon and 12:30. Called at 12:40 and left a message. Called again at 1:40pm. Was told the crew was behind schedule so they found a different crew to do our job. Very happy with the service the movers provided. They did a great job.
Response
Jill -

Thank you for taking the time to share your feedback about your recent moving experience with us. We sincerely apologize for the initial delay in the scheduled pickup and any inconvenience it may have caused. We appreciate your understanding as we worked to address the situation promptly. We're pleased to hear that once the new crew arrived, they provided great service and did an excellent job with your move. Your satisfaction is our priority, and we'll use your feedback to improve our scheduling and communication processes to prevent similar situations in the future.
02/10/2024

Sheila

5 out of 5 stars
Brandon and Jaime were our movers. They were extremely nice, polite and professional and they did a great job. My parents changed their mind on many of the items while they were there, and they handled it perfectly and with extreme patience. I would highly recommend Two Men and A Truck for anyone looking to move or clean out.
Response
Hi, Sheila -

Thank you so much for your thoughtful and positive feedback! We're thrilled to hear that Brandon and Jaime provided excellent service during your move. It's wonderful to know that they were not only professional but also patient and accommodating, especially when there were changes in plans. We wish you the best in your new home!
02/08/2024

Linda

5 out of 5 stars
They came to move furniture on short notice and were prompt, courteous and efficient!
Response
Hi, Linda -

Thank you so much for your kind words! We're thrilled to hear that our team could assist you promptly and that you found them courteous and efficient. We strive to provide excellent service, even on short notice. We appreciate your feedback! Wishing you the best in your new home!
02/04/2024

Art

5 out of 5 stars
Experienced slight delay in crew arriving due to heavy scheduling at the end of the month. However when the crew arrived on scene they more than made up for it. As usual, they were friendly and quickly and efficiently accomplished the move. I've used Two Men and a Truck for several moves and have always had a good experience using them. I highly recommend Two Men and a Truck!
Response
Hi, Art -

Thank you for taking the time to share your feedback with us. We sincerely appreciate your continued trust in Two Men and a Truck for your moves and are grateful for your kind words about our services.

We apologize for any inconvenience caused by the slight delay in our crew's arrival, especially during the heavy scheduling at the end of the month. Your understanding is truly appreciated. We strive to continually improve our scheduling processes to minimize any delays in the future. It's fantastic to hear that once our crew arrived, they exceeded your expectations and efficiently accomplished the move. We take pride in our friendly and capable teams who work hard to ensure a smooth moving experience for our customers.
02/02/2024

Kathy

5 out of 5 stars
Other than complaints from departments about Walter the crew did a great job, I would like to have maybe a little bit more equipment on hand to make it easier and more efficient for time purposes and a little more careful especially with heavy objects near students. more efficient.
Response
Hi, Kathy -

Thank you for taking the time to share your feedback. We appreciate your acknowledgment of the great job done by the crew. Your input is valuable to us, and we are committed to continuous improvement. We understand your concerns about equipment availability and efficiency. We are actively working to address these issues to enhance our services. Additionally, we take safety seriously, especially around students, and will reinforce the importance of being extra cautious with heavy objects. Your insights help us refine our processes, and we're grateful for your constructive feedback. We look forward to the opportunity to provide an even better experience in the future.
02/02/2024

Howard

5 out of 5 stars
Michael, was very good at keeping me in the loop as to moving my father-in-law, who, apparently, did not pack any of his items for the move (I asked him many times, but a 91-year-old only hears what they want to hear). The team took the extra time to move everything down the hall to his new room, and still make sure the "clutter" was accessible. Great Team!
Response
Hi, Howard -

Thank you for taking the time to share your positive experience with our team, and we sincerely appreciate your kind words. We understand that moving can be a challenging task, especially when dealing with a 91-year-old who may have unique considerations. We're delighted to hear that Michael kept you well-informed throughout the process, providing clear communication about the move. Our team understands the importance of transparency and strives to make the moving experience as smooth as possible. It's not uncommon for challenges to arise during moves, and we're grateful for your understanding regarding your father-in-law's packing situation. We commend our team for going the extra mile to ensure that everything was moved down the hall to his new room and that the space remained organized and accessible. Your acknowledgment of our team's efforts means a lot to us. We appreciate your trust in our services and are here to assist with any future moving needs. If you have any further comments or suggestions, please feel free to reach out. We value your feedback as we continually work towards improving our services.