Reseñas
Frank
1. Team said truck was too small so move had to be completed across two days (Sat & Tue) instead of two loads on Sat. increasing our expense.
2. six items we severely damaged during move. Team didn’t seem to care. Said we should call next morning
3. Team leader said he was sick on Sat and dozed off while completing paperwork on Tues
4. Surprised team didn’t bring own food and water
2. six items we severely damaged during move. Team didn’t seem to care. Said we should call next morning
3. Team leader said he was sick on Sat and dozed off while completing paperwork on Tues
4. Surprised team didn’t bring own food and water
Melinda
The two guys were extremely polite and worked hard. I forgot that I had scheduled the electricity to be turned off on the same day, therefore they work that whole time with no air-conditioning and never complained and we’re just a joy.
Response
Melinda, thank you for taking the time to recognize your moving team for their hard work and friendly attitude. Thank you for choosing TWO MEN AND A TRUCK. It was a pleasure to serve you!
Pamela
We couldn’t be more pleased with the moving experience with Two Men and a Truck. Eric and Joe were great! They were both very courteous, helpful, and professional. The day went very smoothly. The experience lessened the stress that a move can often cause. Thank you to the entire team, beginning with Kristina and Tiffany and including Chris and Teri, all whom were very pleasant to deal with.
Response
Pamela, we're pleased to know you received 5-star service from all of the TWO MEN AND A TRUCK team members who assisted you before and during your move. We're happy to know you had a smooth and stress-free moving day. Thank you for your business!
Brandy
They did an excellent job, especially difficult in the rain. I was extremely happy.
Response
Brandy, thank you for the nice review. We're glad you received 5-star service despite the inclement weather. Thank you for choosing TWO MEN AND A TRUCK. It was a pleasure to serve you!
Mike
Great service, very professional and positive attitudes.
Response
Mike, thank you for the nice review. We're happy to learn you received professional and friendly service throughout your moving day. Thank you for choosing TWO MEN AND AND TRUCK. It was a pleasure to serve you.
Kimber
My moving team was great. They were fast and took excellent care of my stuff.
Response
Thank you for the nice feedback. We're happy to learn your moving team worked quickly and carefully to deliver 5-star service!
Alex
The team had little to no experience moving the one and only piece of furniture I called to move— a church organ. When they arrived I asked if anyone had moved an organ before. Of the 3, only the lead said he had. Within minutes it was clear that the lead didn’t know how to properly transport it. Several close calls with the organ nearly falling. They got it done but nail bitting experience.
Response
Alex, we are so sorry to learn you didn't feel confident in the movers' ability to move the organ. We will discuss this with our Operations Manager as well as our sales team to ensure future organ moves are handled more successfully. Thank you for providing valuable input so we can work to improve our process.
Jeff
The two young men from Lakeland did a very good job. They are hard working and were sensitive to what we asked them to do. They should be commended.
We look forward to 2 Men sending us the two wheels for the bottom of a bed that were accidentally left on the truck.
We look forward to 2 Men sending us the two wheels for the bottom of a bed that were accidentally left on the truck.
Response
Jeff, thank you for taking the time to give us feedback about your recent move. We're pleased to know you received 5-star service from your hard-working moving team. Thank you for choosing TWO MEN AND A TRUCK!
Lorene
The guys were great, We did have stuff going to two different locations. There were a few items that didn't end up where they were supposed to or I would have given them five stars. But that wouldn't stop me from recommending Two Men and a Truck or from using them again.
Response
Lorene, thank you for the feedback. We're sorry some of your items didn't get delivered to the correct location but we're pleased to know you still had a good experience and will recommend our services to others. Thank you for your business!
Sam
The two guys that you had help us move were absolutely amazing. I was really nervous because I’m really friendly and those guys had my same kind of personality . Thank you so much
Response
Sam, thank you for the awesome review! We're thrilled to learn you had a great experience with your friendly moving team. Thank you for choosing TWO MEN AND A TRUCK. It was a pleasure to serve you!
