Reseñas

11/10/2018

Sabrina

1 out of 5 stars
The experience wasn’t good, the furniture was damaged and also the wall in the apartment while moving the furniture inside. I called the office and they told me that they were going to open a claim and they will contact me. Nobody called me anymore. The guy didn’t explain very well the policy and the insurance. They were lazy, they weren’t able to ride the truck easily. Also the previous time I used two men and a truck they damaged a furniture but I didn’t complain at that time because I would like to keep a good relationship with you. As you know I am a loyal customer.
10/27/2018

john

5 out of 5 stars
Great experience! Workers arrived early loaded truck promptly and placed all items in my new home exactly as I requested.
Response
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<div>Hi John! Thank you so much for trusting us with your move. We are so glad your experience was a great one. Enjoy your new home!</div>
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10/25/2018

Larry

5 out of 5 stars
Daron and Jay were fantastic. they got there early, started fast and didn't slow down .... ever.
i cannot give enough accolades to these two fine gentlemen.
Fast
Courteous
Downright Friendly
Efficient beyond belief
During the move, I found myself thinking that if I still owned a company, any company, I'd hire both of these guys.
please pass along to their managers/supervisors that they ought to treat these two guys very well...... you do not want to lose them.
I will be recommending your company to anyone that is in need of help for a move.

I thank you

Larry
Response
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<div>Hi, Larry! Thank you so much for sharing your experience with us. We are so happy that your movers Daron and Jay were able make your move a positive experience. They will definitely be recognized for their amazing performance. If there is anything else we can do to help you or anyone you recommend in the future, please do not hesitate to give us a call. Thank you for trusting Two men and a Truck with your move! We look forward to another opportunity to serve you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/21/2018

Rosa

5 out of 5 stars
Thank you for your wonderful service. Terrance and Chris are excellent workers whose service and care at accommodating our needs made the move an easier one. We will highly recommend you. Thank you!!
Response
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<div>Thank you for such a kind comment, Rosa. We truly appreciate you taking the time to leave us a review. We will be sure to share your kind words with Chris and Terrence as well as have them recognized for their great performance. Anything you ever need in the future please do not hesitate to give us a call. We wish you the best in your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/19/2018

Camille

5 out of 5 stars
The service was excellent & everything went seamlessly from initial contact to last box moved. Very pleased.
Response
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<div>Thank you for such a kind comment, Camille! We truly appreciate you taking the time to leave us a review. We will be sure to share your kind words with your entire team! Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/18/2018

Bonnie

5 out of 5 stars
With my initial inquiry and dealing with Annie I was impressed. The movers were exceptional: professional, timely, courteous, pleasant and seemed truly interested in their work and doing the best job possible. The only suggestion or critique has to do with the gentleman that called to confirm. I wished it would have been Annie as she was so pleasant and caring. This fellow never introduced himself and seemed to be in such a hurry to get off of the phone that it struck me as a totally different experience. Then when the movers came they were unaware that they were supposed to return one item from the locale to where I stored the items moved. Annie was well aware but the movers were not informed. I believe it was the same man as they mentioned that "He didn't tell us".
Response
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<div>Thank you so much for your kind words, Bonnie. We sincerely apologize about the miscommunication but appreciate your feedback and will make sure to use this on all moves going forward. We take pride in making sure everything can go as smooth as possible for our customers. We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. This information you provided is extremely helpful with our improvement in the future and will definitely be taken into serious consideration. If there is anything else you need, do not hesitate to give us a call. Wishing you the best in your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/09/2018

Gilbert

5 out of 5 stars
Two Men & A Truck Sale Rep were very helpful and would always be available whenever I needed to call on them on last minute changes. Mover were friendly, courtious & did a great job moving me. Julian Sale Rep was great. I was very satisfied and would only use them for my moves. Great Job by All. Thank You.
Response
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<div>Hi Gilbert! Thank you very much for such kind words. When using our moving services, we make sure you receive the 5-star treatment and to serve you to the best of our abilities.We are happy to have helped you and wish you the best in your new home. We will definitely be recognizing your team for their terrific performance. Anything you ever need in the future do not hesitate to give us a call. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/03/2018

Easter

5 out of 5 stars
The attitude of the two young men that moved me, I was so pleased until I almost cried they took care of my move as if it was their mother.
Response
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<div>Hi, Easter! Thank you for trusting us with your move! We are so happy to have helped you and to hear that your experience was a great one. This is exactly what we expect on every move. If there is anything else we can do for you in the future, it would be our pleasure to serve you anytime! Enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/02/2018

Cynthia

5 out of 5 stars
I used two men & a truck before and they were great! It was a different city though, so I wasn’t sure I would receive the same quality of service & team.
Needless to say, they were amazing! From coordinating the move with Julian thru moving all my furniture and placing it exactly where I wanted everything. Terri, Eli and Pierre went above and beyond with their attention to detail and professionalism. Being stress free during a move is priceless. I will definitely use them again as well as refer them.
Response
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<div>Hi, Cynthia! Thank you so much for sharing your experience with us. We are so happy that your movers Terri, Eli and Pierre were able make your move a positive experience. They as well as our office staff Julian will definitely be recognized for their amazing performance. If there is anything else we can do to help you or anyone you recommend in the future, please do not hesitate to give us a call. Thank you for trusting Two men and a Truck with your move! We look forward to another opportunity to serve you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/01/2018

Anna

4 out of 5 stars
One of our dressers was damaged and I haven’t hear from your team how you will be reimbursing is for that.
Response
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<div>Hello Anna, We sincerely apologize that your move did not go as well as you had hoped. We take great pride in ensuring that each of our customers receive nothing but the best service possible.We would love to speak with you and address your remaining concerns, should you have the time. Our office line is 305-819-3340. I look forward to hearing from you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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