Reseñas
Steve
My guys Dimitri and Andrew were excellent. The were efficient, polite, careful and did a great job.
Response
Thanks, Steve! It's great to hear the team took great care of you!
Lori
Two men and a truck were great. The team was friendly and fast. Got job done in record time. Would highly recommend the team I had as well.
Response
That is so great to hear Lori! Thank you for trusting us with your move!
Debra
Three out of the four guys were fantastic. The other one was fine, but was going way too fast and scratched the walls.
Response
Hi Debra, thank you for your feedback! We're glad to hear that most of your crew was great! The extra person you had was in training, so we will address these issues right away!
Edward
Carson and Angel at the Fort Myers location were absolutely phenomenal. They were able to move us from our storage unit to our new home in about two hours which saved us about $300 dollars in moving costs from the original quote. True pros and the reason why I always recommend Two Men and a Truck when I know friends and family are moving.
Response
Edward, thank you so much for taking the time to write a review of your moving experience with us. We are so pleased to hear you thought the movers were top-notch. We appreciate your feedback and your business. Have a wonderful day!
Pam
The crew was great. They were very helpful in breaking down large items to be move ready and helped in any manner that we asked. They could be a little more careful with items such as furniture feet - small items had minor damage.
Response
Pam, thank you for this feedback! We're glad you felt the crew was great but are disappointed to hear you had some minor damage. If you would like to open a claim, please feel free to contact our office. We really value constructive feedback and will apply this in our next training class.
Catherine
This was the first time I used their service. Guys arrived as promised, were professional, courteous and furniture was handled with care. Would use again.
Response
Thank you, Catherine! It was our pleasure to assist you with your move.
Mary
Your workers were very polite.
I think the job was really stretched out. My move was literally across the street, everything was covered and shrink wrapped for a long journey. Blankets could have been used for most of the furnishings . Also, I had 2 refrigerators that had working ice machines and currently have neither one properly connected. They basically said that it wasn't their problem.
I think the job was really stretched out. My move was literally across the street, everything was covered and shrink wrapped for a long journey. Blankets could have been used for most of the furnishings . Also, I had 2 refrigerators that had working ice machines and currently have neither one properly connected. They basically said that it wasn't their problem.
Response
Thank you for your feedback, Mary. I looked into this for you and it looks like your final bill came in under the estimate provided. While we understand that moving nearby may make it tempting to take less time protecting items, care for our customer's belongings is our top priority. We use the proper protection whether our customer is moving across the street or across the country. Unfortunately, due to liability reasons we cannot disconnect or reconnect water lines within a home on any appliances. I will work with your move team to ensure they are able to properly communicate that on future moves, and I do apologize if there was any miscommunication about that. We are very sorry that you were not completely satisfied with your move. If we can do anything to change your mind, please do not hesitate to reach out to us directly. Thank you for taking the time to share your experience.
Lisa
Your company was professional, timely, and there were no hidden fees which resulted in a cost effective move. The moving team was efficient, respectful and took great care with moving my items. I couldn’t have asked for a greater experience. Thank you again!!
Response
Thank you for the wonderful review, Lisa. It's great to hear that our team completely satisfied you during your move!
Edward
the two men who handled our job were very corteus and professional
Response
That is great to hear, Edward! Thank you for selecting us for your move!
Josh
The movers were extremely professional and helpful!
Response
Thank you, Josh! That is our goal!
