Reseñas
Nick
The gentleman that helped us move were great. They worked very hard and always had a smile on their face. We could not be more pleased with the service they provided.
Patty
Thank you for helping to deliver a piano to a charity donation.
Jeff
The moving guys were on-time, efficient, professional and very careful with our stuff. Thanks!
Don
The guys worked hard and were careful and did a great job.
Connie
Tj was great recognized a need we had and worked hard to achieve it and managed it with a smile and helped us achieve the goal of moving everything in one move he and his partner were great
Yolie
Our 4 moving guys were great! Very careful with our possession, pleasant n helpful.
Roseanne
After using ur service 5 yrs ago with great satisfaction, I again chose u for my move. I was assured by the office that the crew assigned to my move would b professionals well versed in moving in particular pianos. Although very courteous & eager to do the rite thing, they were obviously not seasoned or trained for detail as well as admittedly had no experience whatsoever in moving a piano let alone a baby grand which resulted in a tremendous waste of time until two mgrs arrived. No one involved had a piano dolly which caused the piano to b moved to a second dolly as other one cracked from the weight and then again in the street to a hand truck and was quite harrowingly pushed up the truck ramp. Were it not for John and the other man it would have been a total fiasco.
Response
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<div>Hi Roseanne, we are so sorry to hear about your recent moving experience. Unfortunately, it sounds like the wrong crew was sent to move your piano. As you know from using us in the past, this is not the norm for us. We'll address your comments with our team and use this as a training lesson. If you would like to discuss this further, please contact our management team. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Roseanne, we are so sorry to hear about your recent moving experience. Unfortunately, it sounds like the wrong crew was sent to move your piano. As you know from using us in the past, this is not the norm for us. We'll address your comments with our team and use this as a training lesson. If you would like to discuss this further, please contact our management team. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kenneth
The movers arrived early and started to work immediately. They introduced themselves and were very courteous, friendly and even went out of their way with one particular item. I would definitely use them again and recommend to anyone moving in the Clearwater area.
Whitney
The office called in advance to update on arrival. The movers were very efficient, outgoing, and made the overall experience very pleasant. Thanks!
Brian
The crew showed up on time and ready to go. They wrapped the furniture and moved everything carefully. I we very happy with the service and will use them again to move some furniture around the house.
