Reseñas
Kelly
My family used Two Men & a Truck to move into our new home. There were two scheduling mishaps, but the managers came through and delivered on the commitment that was made to us. The moving crew did a great job, and went well above and beyond. There were some heavy pieces that needed to get into tricky places and they did not give up, even when we provided alternative locations. The guys were professional and courteous, but weren't afraid to share a laugh or two. I would highly recommend them and would look to use their services again (although I hope not for a very long time).
Gabrielle
We have used two men and a truck three times previously and always been thrilled. This Time our move team was moving backwards. What should habe been a 3 hr move took over 4 hours. The gentlemen took apart outer sleep number bed, and then could not figure out how to put it back together. Same thing with our bedroom dresser. Boxes marked fragile were carelessly thrown off dolly. My most stressful move ever thanks to the team's incompetence.
Response
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<div>Hi Gabrielle, thank you for providing your feedback. We're so sorry to hear you were unhappy with your recent move and for the inconvenience of the reassembly of your furniture. Our operations manager left you a message to see how your move went, please make sure to give him a call back to discuss this further. We'll be addressing your comments with our team and appreciate you bringing it to our attention.</div>
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<div>Hi Gabrielle, thank you for providing your feedback. We're so sorry to hear you were unhappy with your recent move and for the inconvenience of the reassembly of your furniture. Our operations manager left you a message to see how your move went, please make sure to give him a call back to discuss this further. We'll be addressing your comments with our team and appreciate you bringing it to our attention.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mary
we had to move our furniture into storage and will use Two Men And A Truck again when we move into our home
Steve
I got an estimate for packing and moving. All you did was move and I paid the estimate for both. I am one week with furniture only. I am now a week without everything else. I don't like living like this. I'm not even sure if you are really going to pack and move what's left.
Response
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<div>Hi Steve, we apologize for the confusion and are happy we were able to resolve your concerns. We appreciate your business. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Steve, we apologize for the confusion and are happy we were able to resolve your concerns. We appreciate your business. Thank you!</div>
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Adrianne
Actually showed up early, worked efficiently. Very polite & professional. Had a lot to deal with, & did a great job. No complaints -- from them or me!
Mary
Great group of guys..friendly and polite. Thanks so much for moving us so quickly.
Jill
The office staff was very thorough and called to confirm that the driver was on his way. The staff that came to move my furniture was excellent, polite, efficient, careful with everything.
Martha
I moved from a two story townhouse to a three story townhouse -- with an elevator -- and a lot of the items would not fit in the elevator. Such as king sized mattress, etc. The men were efficient, and friendly.
Doug
Even though they are paid by the hour they did not daily. Rain was expected and it seemed they were as worried as we were. Huge furniture was moved with no complaint. We could never have accomplished this ourselves.
Mary Ann
From setting up a moving date to the actual move the service was great. Office staff and the movers themselves were courteous and more respectful. Could not ask for a better company to do business with. Will recommend highly. Thank you for the great service!
