Reseñas
Natasha
The moving team was great! They were personable and packed our items with extra care. They made a very stressful situation (home hit by tornado) better!
Response
Natasha, thank you for the review! We truly appreciate your kind feedback. We know moving of any kind can be difficult, especially in situations like yours. That's why we make it our mission for the process to be as stress-free and easy as possible for you. We are so happy to have helped you. If there is anything else you need, please do not hesitate to give us a call.
Beverly
Great service, love the politeness of the gentlemen, they where great would use them again.
100% statisfaction.
100% statisfaction.
Response
Beverly, It is kind words like yours that make us love what we do! Thank you so much for taking the time to share this with us. Best wishes in your new home!
David
Great, polite team but really poor packing (many boxes not labeled or mislabeled) and missing cross-team communication. Had to provide the same messages across the team repeatedly.
Response
Hello David, We're very sorry to hear you've had this experience. We appreciate you reaching out and making us aware. We will use this as a learning and training opportunity for the movers to ensure this does not happen again. We are aware our operations manager has reached out to you, but if there is anything else you would like to discuss, please do not hesitate to give us a call. Have a great day.
Kathy
Steven W and his team of guys (Caleb, Josh and Lawrence) were AMAZING: prompt, polite, efficient, and SO pleasant!! We hope they can be our team for round 2. And a big shout out to Katrina who was SO patient and helpful. Thank you all so much!!
Response
Kathy, thank you for the review! We truly appreciate your kind feedback. It is kind words like yours that make us love what we do! We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best and are looking forward to round 2!
Mark
I felt bad for the three guys who showed up to do a four man job. One guy had his back go out when taking juke box down stairs. This resulted in it taking a hard hit on a stair. After the team left I plugged it in and the jukebox is now malfunctioning. Basically they ended up with 2 1/2 men to do the job. Not fair to your employees or customers.
Response
Hello Mark, We sincerely apologize for your experience. As the Movers Who Care®, we would like to make this right. Please feel free to contact our operations department at 302.734.5017 as we are more than happy to discuss this in further detail.
Maureen
Will & David were absolutely wonderful & extremely careful w/ our furniture!
They arrived as a two man team after three men scheduled. They remained cheerful competent & efficient!
Will read the docs & explained how price would change benefiting us. Every question was handled professionally & quickly! They were a great team - took time to adjust mattresses etc
Give Will & David a Raise!
They arrived as a two man team after three men scheduled. They remained cheerful competent & efficient!
Will read the docs & explained how price would change benefiting us. Every question was handled professionally & quickly! They were a great team - took time to adjust mattresses etc
Give Will & David a Raise!
Response
Hi Maureen, Thank you for taking the time to leave us a review, we truly appreciate it. We are so pleased our team could help make your moving experience positive and stress-free. We will be sure to share your kind words with Will and David. Have a great day!
Robert
Office staff answered all my questions before I could ask.
The three gentlemen on the truck were excelent.
They were on time. Worked rapidly to keep the time to a minimum
and cut my costs. Were very careful handling my furniture and were
very agreeable to my last minute requests.
I would definitely use you again and highly recommend you to others.
Bob Muhlbauer
The three gentlemen on the truck were excelent.
They were on time. Worked rapidly to keep the time to a minimum
and cut my costs. Were very careful handling my furniture and were
very agreeable to my last minute requests.
I would definitely use you again and highly recommend you to others.
Bob Muhlbauer
Response
Hello Bob, Thank you for selecting us as your moving service! Your message is very kind and I will be sure to pass it on to our team. If there is anything else you need do not hesitate to give us a call. Have a great day!
Samuel
The service was great from the first call to set an appointment to the handsome gentle giants. They did an awesome job with packing and unpacking. They were professional and friendly and treated my items with care. Before I knew, we were packed and ready to meet my new home. I want to give them a big Thank you ????. Blessings !
Response
Samuel, thank you for the review! We truly appreciate your kind feedback. We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best in your new home!
Cheryl
The two gentlemen that made our move were terrific. They were polite, professional & worked very efficiently. They were very respectful of person & property & made sure everything was placed just right at the destination. Could not ask for a better team. Made my life easier with this task! Big Thank you!!
Response
Hello Cheryl, Thank you so much for taking the time to share your move experience with us. We're so pleased to hear we could exceed your expectations! If there is anything we can do for you in the future, please do not hesitate to give us a call. Enjoy your new home!
Dorothy
they were very courteous and quick to finish. I would most certainly recommend them.
Response
Dorothy, Thank you for such a kind comment! We are so happy to have helped you. Have a great day and best wishes in your new home.
