Reseñas

Caused a large gouge in newly refinished floor. Will discuss with management today as I’m recycling wardrobe boxes.

The leader refused to follow me to my new home - consequently, he chose a poor route and hot stuck in traffic, couldn't find his way here, and didn't contact me until an hour past the expected arrival time!!! 2 pieces of wood furniture were damaged due to carelessness and there are grease marks on a wall and a small bench. They did not take the microwave as instructed; had they told me they were leaving,this couldve been avoided. Also, I had to ask at least 3 times to get a garment box and other boxes. The leader took about 20 minutes to prepare our bill - at 10:30 PM... Very nice young men, but not professional enough for my standards.

Excellent experience. The only small thing was black tire marks on my bedroom carpet from the dolly. Just two marks. I think I can clean them off.

The movers were slow and my husband had to help. The guys were supposed to put door gaurds up, they did not. My bedroom door is scratched and so is the door jam. They should've said they needed the door off. They were nice but very slow. Now i have to repair a bran new door. Not worth 480.00 at all.

The guys doing to moving were great however there were tons of dings and chips on the furnisher. Nothing was broken and there isn't anything that I can't touch up but there may need to be a little more care.

Happy except our hard wood floor was scratched and living room ceiling dinged. Ok since we are refinishing floors and painting. Very concerned about the guys who move everything back in on the 31st of August. Please send your best crew who will not scratch the floor or ding the paint.

I am a repeat customer and chose your company again due to the great work and follow-up. The front office was great but they advised three movers would be sufficient to move my item. The movers later requested an additional mover to assist and were able to complete the move. Slight damage during the move but the company was quick to assist with the repair process. Overall, very satisfied.

Thank you and I will gladly recommended your company in the future.

Darren

There was damage to my property, was informed that the company would take care of it in several days. This has not happen.

I thought I was getting 2 men & truck but most of time only one man worked. Very slow process , I always been happy with 2 men & trucks what a difference this time, I cannot tell you how unhappy with this move. Top of everything they broke my headboard for queen bed And I’m still waiting Crain service.

The men were excellent and worked hard. There was just one problem when one of my cabinets was damaged. It fell off the truck and crashed on the ground and was damaged to a point where it needed to be replaced. Jason called me and we discussed the company that originally made the Hot Rod Cabinet no longer manufactures them. I told him I purchased it in 2004 and the price was $139.00. He said he will cut me a check next week. I thank you for replacing the cost but I'm still sorry it happened.