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Overall I was very happy with the service. During the move my dryer was scratched, my washer was badly scratched and my new coffee table was nicked. However I do understand that during a move these things can happen. The overall experience with Two Men & A Truck was great. The two gentlemen that were assigned to our move were VERY friendly and helpful. I will definitely use your company again in the future and will refer as well.

Overall, service was fine, but disappointed two boxes clearly marked “this side up” were anything but. Fragile marked items were also piled on their sides. File cabinet wooden door was possibly damaged by mover but is being fixed. Can’t get electric recliner to operate now (?). Christmas tree base was put in a wardrobe box, as requested, but noticed it was coming through box at bottom without being taken out and put in new wardrobe box. Biggest disappointment was that our DirecTV DVR cannot be found (and we have to pay them $135 for a replacement (plus we lose our recorded shows). Two guys were sent out to help look for where it may have been boxed but one guy kept telling us that they can’t stay long since the one guy was supposed to be leaving shortly. Overall, we were pleased. Thank you

The only complaint I would have is that it took the movers 1 hour 5 min to do the job, but I still was charged for 2 hours. That part was annoying and would make me hesitant to use the company again. But otherwise everyone I interacted with was pleasant and professional. The movers were able to get some heavy furniture up my stairway, and for that I will always be grateful.

Portillo and McNeal were my movers. They went the extra mile in every way and went out of their way to take care of my things and put them where they should go in the house. My husband is disabled and he was working at the time of the move, I couldn't do this move alone and they took a huge weight off knowing that they wanted to help and showed professionalism and a great attitude during the process.

Can't thank you guys enough!

I hate giving a bad rating because my past experiences with you were great. However, this was not a good experience. The two men who came were either inexperienced or not some of your best movers. They started off cocky & thought it would be simple to take my treadmill downstairs no problem; it was still in its box. My husband told them which end was marked the heavy end & that they should take this end down first. They didn't listen & didn't measure the box. It was too tall to fit through the doorway. They brought it back upstairs, heavy end up. It was quite difficult for them. After taking pieces downstairs, they said they could help assemble it. After it was clear they didn't know what they were doing & missed several steps despite having instructions, I asked them to stop.

One of the movers had loud music that had cursing playing most of the day. They broke one of my cabinets and then said they had a ROL. However, I was never asked about it before moving; I was forced to sign the document AFTER the damage occurred. I was told that time started when the team left the office, not when they started packing up the truck, which added 45 minutes.
I have not heard back from the company about the broken cabinet, nor my complaint.

The entire team did a great job in helping us with the move. I highly recommend them to others.

We enjoyed an outstanding move experience with Two Men and A Truck. They professionally moved our household about 80 miles! All our property was carefully loaded and unloaded. The move team was courteous, professional, and unbelievably strong! Care was taken to protect our property and the homes we moved from and to. We definitely recommend Two Men and A Truck as an excellent, reliable, affordable Moving Team!

The guys were personable, moved quite a bit of very heavy office furniture, and remained cheerful and willing to help throughout the whole day.

Wow. I have been talking about this experience for over a week. When asked how our move went I tell everyone that these men didn't complain once while moving up 3 flights (no elevator) they didnt stop working other than for their 1/2 hour. We were so happy with them we will use them again and recommend to our Military and non military friends! Jt, mcd***,and the other guys whose name didnt come through were amazing. Great work ethic, great attitude, genuinely sweet guys. Erin helped us in the office and she was super awesome as well