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Reseñas
Mary
Excellent is the best word to describe our moving experience with Two Men and A Truck! The movers were professional, efficient, careful, thorough, and worked tirelessly through the whole process. There was no wasted time at any point. They worked separately to maximize the effectiveness of their efforts, but also worked seamlessly as a team when needed. This was, by far, the best move we have ever made! I fully recommend them with no hesitation.
John
I moved a week ago i,m still in shock LOL..... Happy Holidays Two Men And A Truck!!!
Esther
The first part of the move was great. The 3 men worked hard and fast once we got to the new location that’s when things went down. There were many boxes that had labels. And those that were fragile with labels provided. A team member mention that if anything was broken they will let me know. I was extremely disappointed to find out a day later that many things were broken and they never told me. There’s many fragile boxes that were not taken good care of and many things inside were found broken. I was extremely disappointed with the uniform, saggy pants while working looks very unprofessional. I do not recommend 2 men and a truck to anyone and I’m sad I chose this company for my move.
Kirby
Chris and Issac did a fantastic job on our move! They literally ran between loads and made sure to get the move done as quickly as possible. I was impressed with how well they worked as a team. When unloading the truck they made sure to ask where to put every box. They both had great attitudes and were great to work with! We moved into a home we will be at for a while but if I was to move again I would special request them.
Deborah
I had a bad feeling when the person making the confirmation call had no idea about what services I'd scheduled. This was a 2-day process: one packing and one loading into storage PODS on my property. I felt a disregard for myself and for my belongings. Boxes were vaguely labeled. I unpacked one to see what it was and found it to be mostly full of squashed gift bags under heavy items (not at all as written on the box. Drawers, shelves, individual items were missed. One entire room was missed. My pile of laundry that I had asked them to leave alone was packed into a box. One box was full of empty laundry baskets ... completely nonsensical. A bowl full of candy was packed. Why not ask first before packing that? One employee smelled so bad we had to open windows to air out the house later.
Response
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<div>Good Morning Deborah, <br/><br/>We apologize for any inconvenience that you have received from us, whether it be from our office staff or our movers. We sincerely apologize for that. After speaking with our movers, they were told that some items were going to be taken care of on another day, however, that was miscommunicated. Soon after, our Operations Manager discussed the grievances and dropped off supplies, which were given free of charge to make up for any inconvenience, to help pack the rest of the items.<br/><br/>Again, we do apologize for the inconvenience that you received and we apologize that we did not live up to our expectations. If you have any other concerns or questions you can reach us at 916.852.7411.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77628/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Good Morning Deborah, <br/><br/>We apologize for any inconvenience that you have received from us, whether it be from our office staff or our movers. We sincerely apologize for that. After speaking with our movers, they were told that some items were going to be taken care of on another day, however, that was miscommunicated. Soon after, our Operations Manager discussed the grievances and dropped off supplies, which were given free of charge to make up for any inconvenience, to help pack the rest of the items.<br/><br/>Again, we do apologize for the inconvenience that you received and we apologize that we did not live up to our expectations. If you have any other concerns or questions you can reach us at 916.852.7411.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77628/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Dirk
Polite and professional from beginning to end. The moving team was engaging and respectful of my home and family. Would recommend to anyone.
Azell
Great office staff and movers. However, The only complaint I have is I was double charged and told it would take 3-5 business days to refund my money the amount double charged could have caused a financial hardship
Jean
The 2 man crew need a 6 star rating. The care to client was exceptional. I would request this crew anytime and will be using this company again. Thank you for making one person life much easier.
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Crystal
Some of the items were missed in the packing of my kitchen and when I scheduled the services I requested boxes to pack up the rest of the house, but the movers did not have any to leave me. I had to order from another company with a special rush. Also, my rice cooker was damaged. It appears to be missing the bottom (which I didn’t even know could be removed). Not all the boxes were delivered to the proper room. I clearly marked each box as to the destination. The services were much pricier than anticipated, but the movers were pleasant to work with.
Trish
Had an amazing experience with this company. Movers were prompt with a great attitude. Helpful and motivated, I had a strict budget and they were 100% on board with working with me. Got the job done in less time than I expected and were absolutely incredible. Loved this moving experience and will definitely use this company again.
