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Reseñas
Suzanne
The Movers were kind. I thought they were slow, they didn't have to get to another job. I think they should have reiterated their start time when they arrived. Was the arrival time when they pulled in front of my house? Or was it when they moved the truck so it was situated for loading? Or was it when the contract was signed? Did I have to pay for their paperwork time? I calculated the time 45 minutes less than they did. Since they get paid by the hour, I didn't feel obligated to tip, especially since I did a coffee run, and lunch run gratuitously for them. I hope they are correct in saying my furniture will not be damaged by leaving the plastic and blankets on and poking holes in the plastic. It is in storage so I won't know for 6 months. So this survey should be done at that time.
Patsie
I thought my move was going to be easy but it turned out it was not so easy. There were issues with some things after we arrived at the new location but the moving team kept up the good attitude and went the extra mile to make sure everything was taken care, during the move and before they left. Very professional and courteous. Great team!
Michael
The movers were unprofessional and suggested I let them work “off the clock” and pay them directly since they “only made $12 and $15 per hour”. They worked extremely slow and I had to go looking for them over 20 times. They talked about personal issues, dating and other inappropriate stuff. Luckily their Operations Manager showed up to check on the move experience and I was able to tell him how unprofessional the movers were. He offered a small discount and an apology.
Amy
What a wonderful employees! They really hustled and kept a smile on their faces. Very professional.
Rebecca
Vince and John were two of the hardest working guys I’ve seen. Those poor guys had to haul my stuff up 2 flights of stairs, TWO flights! Zero complaints, only concerned with making me (The customer) happy.
Give these guys a RAISE!!
Give these guys a RAISE!!
Linda
Excellent job. Everyone was very nice and careful with furniture
Karen
We had used this company before and they were so careful with our furniture and fast, very friendly but professional. It had been 11 years ago, but they were still the only company that we trusted with our move.
Response
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<div>Hello Karen, <br/><br/>It is great to know that we have stayed consistent over the years. We still always strive to make every customer's experience, whether they are returning or new to be a pleasant experience. We also strive to exceed our customer's expectations and we are glad to hear that we did that again for you. Thank you again for using Two Men And A Truck!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77628/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Karen, <br/><br/>It is great to know that we have stayed consistent over the years. We still always strive to make every customer's experience, whether they are returning or new to be a pleasant experience. We also strive to exceed our customer's expectations and we are glad to hear that we did that again for you. Thank you again for using Two Men And A Truck!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77628/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jill
They showed up right on time, moved everything effortlessly and efficiently. They were kind and courteous. Singing the entire time!! Yes...singing!! I loved it! Kept me in a good move and took my stress away. The two men I got were FABULOUS!! So sweet and kind.
Victoria
Carl and Win service were excellent we are super satisfied with them. They worked hard efficiently and professionally to finish on time. We salute and admire them for their hard work. Thank you Carl and Win and Warren too
Response
<div class="bv-review-response-container">
<div>Hello Victoria, <br/><br/>We are happy to hear that our movers exceeded your expectations! We always strive to make sure our movers are prepared, professional, and ready for any move that comes their way. Thank you again for your kind words and thank you again for using Two Men And A Truck!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77628/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Hello Victoria, <br/><br/>We are happy to hear that our movers exceeded your expectations! We always strive to make sure our movers are prepared, professional, and ready for any move that comes their way. Thank you again for your kind words and thank you again for using Two Men And A Truck!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77628/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Christopher
Those two people were the hardest working two people I have ever seen in my life. If I had any more money to my name I would have gave them a much bigger tip. Oh...by the way! I was NOT given a heads up about a tip during my set up call. Then when payment was due she asked if I wanted to add it to the credit card? I was embarrassed and felt terrible as I have had alot on my mind moving and did not think about that part. But they definitely deserved it. I gave them the little cash I had on me. Which was my school money and wished I could give more. BUT it was not mentioned when I set up my move on the phone and therefore was not in my budget plan. I probably should have thought about it but due to the price and being new to this a heads up would have been cool. They surely deserve a raise!!
