Reseñas

My experience with the entire Two Men and a Truck organization has been very good. From the time I called to get an estimate, to the time I received a call from the claims manager after the move, everyone has provided exceptional customer service. Each person answered my questions and fulfilled my requests. We moved within the neighborhood from a 2 story, 3 bedroom home to a one story, 3 bedroom house. My budget allowed 3 hours and the team met the goal. My move included a piano, so a total of 3 men were required. They made sure everything was shrink wrapped, covered with padding or boxed and although one panel of glass was broken on my huge 3 drawer Armoire, the lead apologized, took pictures and forwarded my claim to headquarters. Needless to say, I highly recommend TWO MEN AND A TRUCK!

The men could not have been nicer. Worked very hard. But upon unpacking, unwrapping goods, too many irreplaceable things broken.... Surprised and sad.

The guys did a great job! We realize that accidents happen and a couple things got broken. Your movers had great and helpful attitudes, these guys really cared about getting this job done for us. They worked hard and looked for ways to help us through this process. Thank you!!

Although there were scratches here and there on the furniture as well as on the wall, we understand that this may be unavoidable, and the people worked hard on our case as we had many boxes.

It would be helpful if Two Men and a Truck provided more accurate time estimates for when help would be arriving. I was originally informed that my movers would be coming right at noon, and then I got a call about 45 minutes later that the movers would be taking a lunch break first and wouldn't be there for another hour. Movers should factor in lunch breaks and other delays before they give customers time estimates.

We had to add an additional truck at the last minute. Thankfully one became avaialble but cost was almost double for a truck that was 1/4 full. I spent a lot of time going over inventory and reducing what we were moving. I was relying on your office staff to give me accurate information based on the detailed list and amount of time spent going over the inventory. I think we should have been told to go with 2 trucks from the beginning. It would have been a lot less stress & cost & time if we had known ahead of time that we would need two trucks. The movers did an excellent job of working with us. We could of had a better cost value and a lot less stress, wear & tear on furniture if we had 2 trucks. Thank you!

It was a great move. My furniture was wrapped grea. It was worth it.

We hired your company for two days. One day to pack and another to move. The packers were decent -though they missed a lot of stuff (including an entire closet that then was missed by movers). The real issues came on day of move. We did not get a heads up call about arrival. No belongings (including all furniture and artwork) was wrapped in plastic or movers blankets. No padding was placed to protect either home. The movers did not wrap the mattress and folded it in half with a tension belt. We had several pieces of furniture broken. They also couldn’t re-assemble the furniture they took apart. We have pictures of all of this. Please respond

I didn't get a call back, on my first inquiry. However, the service I received from first contact on was very good. Also, the movers did not wrap one of the items from the entertainment well, and it was broken. Also, they damaged a lamp shade that had never even been used. Otherwise, they were great!

0ne of the men was very careless with boxes at times. Somehow the remote to our sleep number bed is missing, so could not fill it up until we order a new one, so could not use the bed. We had a 2 bedroom house with 1 appliance and the truck got full they said there were some items they could not fit, so we had to leave an expensive ladder, cabinet in the garage, and laundry basket like the laundromat uses. There was a lot of little things left too that I had to go back and get which filled my car up that they could not get in there truck. All in all, we filled up 3 of our cars with things from the house, and still had to go back, which is over an hour drive. The men were curtious and very friendly and the one that was in charge was great. Just way too much money for the size of house.