Reseñas

11/29/2018

James

5 out of 5 stars
Everybody was very professional and hard-working would recommend your company to anyone thank you again for all your help9
11/29/2018

John

5 out of 5 stars
We are sure that Christian and Ron are the best men you have in your employ; they worked tirelessly, carefully, and with a sense of pride, dashed with a little bit of levity, when appropriate. Very cordial and extremely polite, as well. Treat them right; employees with that dedication and work ethic a very difficult to find. They give your local franchise of Two Men and a Truck, all the credentials for continued success. We will, with great pride, refer your Company to others!
Response
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<div>Good afternoon John, <br/><br/>We are glad to hear that our movers met your expectations and took care of your move with grace and efficiency. We always strive to exceed our own expectations, as well as, our customers! Thank you again for using Two Men And A Truck&reg; Sacramento!</div>
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11/27/2018

Patricia

5 out of 5 stars
My last move was 25 years ago, needless to say it has been a long time. This was my first time having the luxury of movers. Well worth it all the way and great operation. Professional, good value of cost and time. The move all happened in one trip, one load. "One and done." Thank you Two Men and a Truck!
Response
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<div>Good afternoon Patricia, <br/><br/>Interesting to know that it was your first time using professional movers and we were so happy that you chose us to do that move for you! We are also happy to hear that our movers were able to meet your expectations! Thank you again for choosing your local professional movers! Enjoy your weekend!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77628/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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11/27/2018

Mary

5 out of 5 stars
Excellent is the best word to describe our moving experience with Two Men and A Truck! The movers were professional, efficient, careful, thorough, and worked tirelessly through the whole process. There was no wasted time at any point. They worked separately to maximize the effectiveness of their efforts, but also worked seamlessly as a team when needed. This was, by far, the best move we have ever made! I fully recommend them with no hesitation.
11/26/2018

John

5 out of 5 stars
I moved a week ago i,m still in shock LOL..... Happy Holidays Two Men And A Truck!!!
11/26/2018

Esther

3 out of 5 stars
The first part of the move was great. The 3 men worked hard and fast once we got to the new location that’s when things went down. There were many boxes that had labels. And those that were fragile with labels provided. A team member mention that if anything was broken they will let me know. I was extremely disappointed to find out a day later that many things were broken and they never told me. There’s many fragile boxes that were not taken good care of and many things inside were found broken. I was extremely disappointed with the uniform, saggy pants while working looks very unprofessional. I do not recommend 2 men and a truck to anyone and I’m sad I chose this company for my move.
11/24/2018

Kirby

5 out of 5 stars
Chris and Issac did a fantastic job on our move! They literally ran between loads and made sure to get the move done as quickly as possible. I was impressed with how well they worked as a team. When unloading the truck they made sure to ask where to put every box. They both had great attitudes and were great to work with! We moved into a home we will be at for a while but if I was to move again I would special request them.
11/23/2018

Deborah

1 out of 5 stars
I had a bad feeling when the person making the confirmation call had no idea about what services I'd scheduled. This was a 2-day process: one packing and one loading into storage PODS on my property. I felt a disregard for myself and for my belongings. Boxes were vaguely labeled. I unpacked one to see what it was and found it to be mostly full of squashed gift bags under heavy items (not at all as written on the box. Drawers, shelves, individual items were missed. One entire room was missed. My pile of laundry that I had asked them to leave alone was packed into a box. One box was full of empty laundry baskets ... completely nonsensical. A bowl full of candy was packed. Why not ask first before packing that? One employee smelled so bad we had to open windows to air out the house later.
Response
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<div>Good Morning Deborah, <br/><br/>We apologize for any inconvenience that you have received from us, whether it be from our office staff or our movers. We sincerely apologize for that. After speaking with our movers, they were told that some items were going to be taken care of on another day, however, that was miscommunicated. Soon after, our Operations Manager discussed the grievances and dropped off supplies, which were given free of charge to make up for any inconvenience, to help pack the rest of the items.<br/><br/>Again, we do apologize for the inconvenience that you received and we apologize that we did not live up to our expectations. If you have any other concerns or questions you can reach us at 916.852.7411.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77628/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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11/23/2018

Dirk

5 out of 5 stars
Polite and professional from beginning to end. The moving team was engaging and respectful of my home and family. Would recommend to anyone.
11/23/2018

Azell

4 out of 5 stars
Great office staff and movers. However, The only complaint I have is I was double charged and told it would take 3-5 business days to refund my money the amount double charged could have caused a financial hardship