Reseñas

Your policy of a fuel surcharge is extreme, fuel prices are dropping, this truck was "gas" and the miles from door to door was less than 25 miles. $61.20 is a ridiculous amount, it should based upon distance or actual fuel usage, not on an hourly basis. The only reason 3 men were needed was due to a piano, this is my only complaint.

My two movers were really lovely and got the move done quickly and efficiently. Thanks, again!

Packing team did well. Had reservations about a few items packed but made it from CA to FL intact. Thanks for the assist. Could not have made the move without them.

First time we ever used movers , the crew handled everything with care wrapping everything with moving pads , broke down bed frames and set them back up . They were great truck was new and clean . Crew was professional and uniformed

This was the second time we've used Two Men and a Truck for local moves in the Los Angeles area. This company does what they say they will do and they complete the job on time and on estimate. We don't own priceless heirlooms but need help moving heavy / bulky furniture. The crew was pleasant and courteous, and everything got here in fine shape. Thank you.

1) Failure of movers to arrive during the initial scheduled “move-out” time
2) Damage to property incurred during improper and reckless moving technique/method during “move-out” and packing of truck
3) Failure of the movers OR a representative from TWO MEN AND A TRUCK to notify me over the following 72 hours despite verbal assurances
4) Delay of truck departure, conflicting narratives as to reason for delayed departure; failure to communicate delays as to “move-in”/arrival time
5)Costs incurred from missing arrival / “move-in” time by over 24 hours
6) Replacement movers unable to locate lost parts to furniture
7)Extended “move-in” procedure caused by replacement movers not being briefed as to methodology/organizational system used by original movers during “move-out”
& so much more..

Numerous pieces were damaged and although I followed up numerous times no one from this franchise got back to me. We felt trapped because we still had seven vaults at their facility. Recently we took about three vaults and a table and noticed at least three larger pieces of art - original framed oils were missing. Although I contacted this franchise and corporate about the matter no one has gotten back to me. I am ready concerned that they have lost them
Inside their facility.
Staff is nice but not responsive to locating our art.

I was charged after the final charges, and the charges still have not been explained despite my asking twice. The movers also scratched my furniture, and the office staff refused to tell me how to file a claim. I pointed out the damage to the movers on the day, and they did nothing either. I'm very disappointed by this whole experience.

Service was good up until we realized after they left how many markings were left on our brand new house walls and that a box of ours was missing and we still haven’t heard anything back from anyone about the missing box

I booked with you guys after my sister and her husband used you for a recent move. They loved the company and their movers. I personally met their movers as well and was pleased. The movers who helped me were fine.. not exceptionally friendly. My main complaint is that they did not wrap my white upholstered bed frame and headboard.. as a result, it has a few stains (dirt from ground, dirt from hands, even grass stain from setting on the grass) which are very obvious. The guys did not notice the stains until I pointed them out and didn’t seem to show much concern.. just advised me to call the office the next day. Please make sure your movers actually wrap all items, ESPECIALLY upholstery. These are expensive products that are very important in people’s homes...