Reseñas
Shawn
Team was very respectful and very helpful throughout the unloading. Easy to work with and made things very easy for us.
Response
Hi Shawn, We appreciate the time you took to give us such a great rating! We work hard to provide customers with a great experience and look forward to servicing you again in the future!
Janelle
This is my third time using Two Men and a Truck and I will keep doing so for every move!
Response
Hi Janelle, We are so grateful and appreciate the time you took to leave your review about the service our moving team from our Phoenix West Valley location. We truly appreciate your business and all of your recommendations to all your family and friends. We will work hard to continue going above and beyond! We look forward to keeping up the great work! We look forward to seeing you again soon. Sincerely, Steve
Richelle
Arrived on time, friendly, and got everything moved within the estimated timeframe.
Response
Hi Richelle, Thank you from our West Valley location and leaving such a great review! It's great to know we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. Sincerely, Steve
Linda
Two Men and a Truck made our moving experience as easy and streamlined as possible. From start to finish, both the office team and our moving team were easy to communicate with and followed through on their commitment professionally and with a great attitude
Response
Hi Linda, this is such a sweet review you gave our Glendale South location. We really appreciate you acknowledging the great job our offce and moving team did on your move. It means a lot to everyone in our company when we get such thoughtful reviews like yours. Thank you again and we look forward to helping you and any of your friends and family. Take Care!!
Ken
Second time using Two Men and a Truck. This time I had to suddenly postpone the moving day and no issues at all with the front office. When moving day finally came around, the crew came within the window given me. Super friendly and quick and efficient. Helped me disconnect my washing machine! Highly recommend this crew and this company!
Response
Hi Ken, what a wonderful review you gave our TMT West Valley location. It is also great to hear you have used our TMT company multiple times and we continue to exceed your expectations. We really appreciate the awesome feedback and we look forward to continuing to be your moving company of choice. Thank you again and Take Care!!
Chris
Joseph and Ramon from the Truck crew were very professional and efficient. The problem we had was the original truck crew never showed up on Friday 5/24. In fact, we never received a phone call letting us know that they cancelled. We only found out because we called asking when they would arrive. We slept on the floor for 3 nights until Memorial Day when the new truck crew came.
Response
Hi Chris, we are extremely sorry for the incovenience we caused you and your family. It is never our intent to not execute a move as committed, unfortunately we had some crew members get sick and call out. It was a very hectic morning and we missed calling you proactively. We normally don't work Sundays and were able to get a crew to come in from our Phx area location to do your move on Sunday. Also we did drastically discount your move to account for the inconvenience we caused you. Again we are deeply sorry and hopefully how Joseph and Ramon executed the move we can earn your trust back. Thank you again.
Allison
Oscar and partner were friendly and efficient and I highly recommend them. Thank you
Response
Hi Allison, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service from our Glendale South office. We're always happy to assist so don't hesitate to reach out to us. We look forward to assiting you on your next move!
Mark
I was extremely happy with the entire process. Emmy in customer service was able to get me the team I needed quickly & painlessly. My movers ( headed by Oscar) were on time & worked very diligently & handled my belongings delicately. Movers even stayed 3 hours later than quoted to ensure my job was completed to my satisfaction. I highly recommend using 2 Man and a Truck for all of your moving need
Response
Hi Mark, such a great review by you and thank you for taking the time to acknowledge each and every person you interacted with from our Glendale South office. We really appreciate the recognition and especially the referral because that is how our business grows. It is awesome to hear our team exceeded your expectations and executed as they are trained. Thank you again and we look forward to helping you in the future.
Geri
You did not give me a place to check where I really heard from you. I think it was a 1980s? I lived on the East Coast now I remember you starting up.
There was damage to one lampshade only. Not worth filing a damage report on.
There was damage to one lampshade only. Not worth filing a damage report on.
Response
Hi Geri, You are correct. Two Men and a Truck started in the mid 1980's in East Lansing, Michigan. So if you were living on the East Coast during that time you definitely remember hearing and seeing Two Men and a Truck. Thank you so much for remembering the history and the strong brand of Two Men and a Truck. We really appreciate you being a dedicated customer whenever you need moving services. If there is anything we can do to replace the damaged lamp shade please reach out to our office. Again thank you so much for utilizing our services and we look forward to helping you again in the future.
Allison
James and Oscar were professional, polite, and thorough. We appreciated their pleasant and efficient service.
Response
Hi Allison, thank you so much for taking the time to acknowledge the great work of James and Oscar from our Glendale South office. They are hard workers and always try to exceed customer's expectations. Thank you again and we look foward to helping you in the future.
