Reseñas
Holly
2 crews. One good, other damaged most of what they handled. More training required.
Response
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<div>Thank you for the feedback, Holly. We will be in contact with you about the damages and we will address the crew that had a tough time and commend the other.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for the feedback, Holly. We will be in contact with you about the damages and we will address the crew that had a tough time and commend the other.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mary
The fellows who rearranged some furniture to new locations in our home; and the delivery of other pieces to a new location 1/4 of a mile away did a great job for us. We would definitely use them again.
Christine
The moving team was professional. They made me feel at ease during a stressful move. Thank you
Patrick
Great crew! Will ask for them in future moves. Both had great attitudes and enjoyed the conversations.
Lise
Wonderful experience with the moving team! Very polite, friendly, patient, trustworthy and efficient. Joe was great at managing the team and keeping everything on track, and everyone was a pleasure to work with
. We're very happy with the value. And Mary in the office was great to work with too. Thank you!
. We're very happy with the value. And Mary in the office was great to work with too. Thank you!
Janet
Please extend kudos to Garrett and the other moving person (sorry - I can't remember his name). They treated my mother-in-law and her husband with dignity and a listening ear ( my mother-in-law has alzheimer's so it can be trying)
Tracy
The movers did not pack the truck well and there was a lot of wasted space which required me to use my own truck to move items and I did not expect this. Ernest was extremely rude to Mark and didnt hesitate making comments in my presence.
Response
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<div>Thank you for the feedback, Tracy. We're sorry that you felt you needed to move some items in your own truck. There shouldn't have been any need for that. The behavior of the crew is unacceptable and we will be taking action to ensure it doesn't happen again. We are going to address these issues with the crew and follow up after that.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for the feedback, Tracy. We're sorry that you felt you needed to move some items in your own truck. There shouldn't have been any need for that. The behavior of the crew is unacceptable and we will be taking action to ensure it doesn't happen again. We are going to address these issues with the crew and follow up after that.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Suzie
My Daughter and Grandson needed to move in a hurry. Two men and a truck we're professional, understanding and promised to be caring and help her get this painful time over with. The two guys were so sweet to her and had her smiling. I knew from my initial conversations with Nicole and Mary that they would take care of her and they did. (I hope I got these ladies names right as they deserve recognition)!!! Thank you!! My daughter says you all have been wonderful and I agree!!!
Joanne
I did respond to a telephone survey, but let me repeat that the move was one of the best experiences. From the beginning, when I scheduled the move to the last placement of furniture, it was a first class operation. All my questions and concerns were answered. The team was on time, efficient, hard working and caring. Keep up the good work!
Chris and Robin
Our movers, Tony and Garrett, were great. It was an extremely long day for them (and us) though. They arrived at 7:59am and left after 10pm. Given it was two houses into one, additional guys would have been ideal. The guys were tired but maintained a great disposition.
