Reseñas
Sandra
Joe and Josh were very helpful. They worked hard and didn't waste time. They only thing is that I wish I had known beforehand that they would shrinkwrap everything and be turning my furniture upside down. the premove letter said I could leave things in the dresser drawers, but the contents got shuffled all around and jammed some of the drawers. I would have removed the drawers and moved them myself separately. It was also a mistake to leave the file racks in the file drawers and my desk. Some forewarning would have been helpful. Other than that they were very courteous and did everything we asked.
Donna
very upsetting, my move was scheduled from 10-11 then it was moved to 1-2 without my knowledge. Movers didnt show up til 3:45pm. It was very annoying!!!!!!
Response
<div class="bv-review-response-container">
<div>We're very sorry about the miscommunication during your move. Unfortunately, the move before yours ended up going longer than expected and that pushed your start time back. We weren't able to get in touch with you to inform you of the delay in a timely manner and we do apologize for that. We did put the extra man on your job at no cost to you for your inconvenience, but we do understand your frustrations. If there is anything else we can do show you that we are the Movers Who Care please don't hesitate to reach out.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>We're very sorry about the miscommunication during your move. Unfortunately, the move before yours ended up going longer than expected and that pushed your start time back. We weren't able to get in touch with you to inform you of the delay in a timely manner and we do apologize for that. We did put the extra man on your job at no cost to you for your inconvenience, but we do understand your frustrations. If there is anything else we can do show you that we are the Movers Who Care please don't hesitate to reach out.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Dennis
I used a number of moving companies over the years. This was the first moving men that never too a break. They worked three hours non stop till the trailer was empty. Great Job !!!
Larry
This team that helped us was, cordial always smiling seemed very eager to get this job done in a timely manner. They did a excellent job in the individual care of each piece of furniture. They worked as a team through out the move. I so appreciated that. Excellent Excellent!!
Alicen
I have never used a moving service before. From the time I first called and spoke to a representative until after my move I have been thoroughly impressed with the service I was provided. The phone representative was was helpful and gave me good advice about what to look for when shopping for moving companies. The two men who showed up were courteous, polite, respectful to me and my property, and were efficient. The glass from one picture did break, however, the next day a representative picked it up to have it replaced for me, hassle free. I really can’t say enough good things about my experience. Thank you!
Brett
The movers were fantastic. Whomever is in charge of scheduling needs to find another job. My window was supposed to be between 12 and 2pm. I got a call at 2:15 PM saying they would be late but couldn't tell me how late. I had to call back at 4:15 to get an update, one was not provided to me despite me asking. Movers did not show up until 5pm. Moving was not done until 7pm. I gave up a total of 7 hours on a hectic day in which I could have done more to help my move, but because I was expecting movers, couldn't leave. That part was terrible! Again Issac and Garrett, the movers, were fantastic!
Response
<div class="bv-review-response-container">
<div>Thank you for the feedback, Brett. We're glad you enjoyed our movers' work. We apologize for the scheduling issues that arose during the time you were expecting to move. Unfortunately late starts (anything after 11am) tend to be at the mercy of the move before hand and in this case, the move before yours went much longer than expected. We do everything we can to stay within the estimate of all of our moves, but sometimes we get surprised with added items or difficult situations that add time. This was the case on the day of your move and we are truly sorry that the result was an inconvenience for you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you for the feedback, Brett. We're glad you enjoyed our movers' work. We apologize for the scheduling issues that arose during the time you were expecting to move. Unfortunately late starts (anything after 11am) tend to be at the mercy of the move before hand and in this case, the move before yours went much longer than expected. We do everything we can to stay within the estimate of all of our moves, but sometimes we get surprised with added items or difficult situations that add time. This was the case on the day of your move and we are truly sorry that the result was an inconvenience for you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Jeantte
The team that moved my things were very professional, very organized and they smelled good. :) I would definitely refer you all to anyone I know that is moving. And I'll use your services to move my things to my new home once I buy a place. In fact I'll be requesting the same team if possible.
Kimberly
My movers worked so hard and did such a great job! I moved into a two story home with stairs and A LOT of very heavy furniture. They were very careful with my household belongings and took great care to prevent damage to the walls of my new home. Not one single item was damaged in the move which is exceptional. Thank you Two Men for the great work!
Sandra
On time, clean, efficient and set up on the other end. No hidden charges
Melanie
Third move with this company and always excellent service, clean neat movers that get the job done quickly, safely, on time and professionally. Totally recommending them to all my friends
