Reseñas
Chanda
We love having Two Men and A Truck as a resource for us and our clients! We use them a dozen times are more in a year and all experiences have been great! However, this last move to move a donated hospital bed for an elderly lady in Madison, we were billed twice the quoted amount. The homeowner (not the recipient) arrived 10-15 min after the movers and the bill doubled. I addressed this with the office, but I haven't to date received a follow-up call. We have a great relationship with Two Men and A Truck and this is an isolated incidence, but one that I would like to discuss.
Response
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<div>Good morning, Chanda. Thank you for your trust and loyalty in using TWO MEN AND A TRUCK. We continue to strive to make each customer experience a positive one. We are sorry for your frustration and would love to talk with you about your recent move and evaluate what could have happened to make the bill higher than expected. Our records indicate we have reached out to discuss this with you. Please give us a call at 256-855-2515. We look forward to speaking with you again; have a great day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Good morning, Chanda. Thank you for your trust and loyalty in using TWO MEN AND A TRUCK. We continue to strive to make each customer experience a positive one. We are sorry for your frustration and would love to talk with you about your recent move and evaluate what could have happened to make the bill higher than expected. Our records indicate we have reached out to discuss this with you. Please give us a call at 256-855-2515. We look forward to speaking with you again; have a great day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Traci
Our movers did an excellent job! I am especially appreciative of how kindly and patiently they treated my elderly parents.
Response
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<div>Traci-- We're so happy to hear that our movers proved that we are the Movers Who Care. It means so much to hear that the movers conducted themselves professionally and were patient with your parents. We have a special "Grandma Rule" here at TWO MEN AND A TRUCK - To treat everyone the way you would want your Grandma to be treated. We're happy the men followed that rule on your move! Thank you for your business. Enjoy your day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Traci-- We're so happy to hear that our movers proved that we are the Movers Who Care. It means so much to hear that the movers conducted themselves professionally and were patient with your parents. We have a special "Grandma Rule" here at TWO MEN AND A TRUCK - To treat everyone the way you would want your Grandma to be treated. We're happy the men followed that rule on your move! Thank you for your business. Enjoy your day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jamie
Could not have been happier. The two guys that moved my furniture were so upbeat and positive the entire day! They were awesome!
Response
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<div>Thank you, Jamie, for the great review! We're so pleased to know you found our staff and movers to be positive and upbeat. We're happy we were able to accommodate your move request and we hope we will have the opportunity to work with you again in the future. Thank you for your business!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you, Jamie, for the great review! We're so pleased to know you found our staff and movers to be positive and upbeat. We're happy we were able to accommodate your move request and we hope we will have the opportunity to work with you again in the future. Thank you for your business!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Suzette
The movers were prompt, courteous, polite, and professional. Two thumbs up !!!
Response
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<div>Suzette-- We are so happy that our movers were able to exceed your expectations and provide you with a positive moving experience. It's always our goal to make the moving process as seamless and stress-free for our customers as possible and to treat every customer with care and respect. We thank you for your business and for taking the time to share your experience. If you need help with moving in the future we'd be happy to help!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Suzette-- We are so happy that our movers were able to exceed your expectations and provide you with a positive moving experience. It's always our goal to make the moving process as seamless and stress-free for our customers as possible and to treat every customer with care and respect. We thank you for your business and for taking the time to share your experience. If you need help with moving in the future we'd be happy to help!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Steve
I have moved over 20-plus times in the past 30 years. I wish that i had Tavis and Quentin as my permanent movers for all of those moves. Polite, courteous, and a willingness to complete the job. Both of those guys were genuinely proud of their company. That says a lot about the company and it's culture.
Response
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<div>Steve -- We're so happy to hear that our movers, Tavis and Quentin, proved that we are the Movers Who Care. It means so much to hear feedback from customers that the movers conducted themselves professionally and were pleasant to be around. We are so happy to hear that the movers are proud of us and represented our company well. Thank you for your business, Steve. Enjoy your day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Steve -- We're so happy to hear that our movers, Tavis and Quentin, proved that we are the Movers Who Care. It means so much to hear feedback from customers that the movers conducted themselves professionally and were pleasant to be around. We are so happy to hear that the movers are proud of us and represented our company well. Thank you for your business, Steve. Enjoy your day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jackie
Josh and D. K. were excellent to work with. They went above and beyond to ensure our move went smoothly. I would highly recommend them and will most definitely request them when moving in the future. Thanks again Two Men and a Truck!
Jackie
Jackie
Response
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<div>Thank you so much, Jackie, for the stellar review! We love to hear when our customers' expectations are exceeded! We're pleased to know you found Josh and D.K. to be polite, perfect gentlemen. We're so happy you made the decision to utilize TWO MEN AND A TRUCK for your recent move and we appreciate your business and your feedback. We're also grateful for your recommendations! Thank you for using our services. Enjoy your day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you so much, Jackie, for the stellar review! We love to hear when our customers' expectations are exceeded! We're pleased to know you found Josh and D.K. to be polite, perfect gentlemen. We're so happy you made the decision to utilize TWO MEN AND A TRUCK for your recent move and we appreciate your business and your feedback. We're also grateful for your recommendations! Thank you for using our services. Enjoy your day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kelley
Our experience with Two Men and a Truck was the best one could ask for. The office staff prepared us for what to expect and how much expense to expect. The crew contacted us on time, and arrived on time. The gentlemen that carried out the work were friendly and respectful. Their care of our furniture was superb. All in all, I couldn't ask for a better experience.
Response
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<div>Kelley-- We are so happy that our movers and office staff were able to exceed your expectations and provide you with a positive moving experience. It's always our goal to make the moving process as seamless and stress-free for our customers as possible and to treat every customer with care and respect. It is good to know the training our movers go through is paying off and that they handled your furniture with care. We thank you for your business and for taking the time to share your experience. If you need help with moving in the future we'd be happy to help!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kelley-- We are so happy that our movers and office staff were able to exceed your expectations and provide you with a positive moving experience. It's always our goal to make the moving process as seamless and stress-free for our customers as possible and to treat every customer with care and respect. It is good to know the training our movers go through is paying off and that they handled your furniture with care. We thank you for your business and for taking the time to share your experience. If you need help with moving in the future we'd be happy to help!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Wendy
Our move was simpy exceptional. The gentlemen were professional and extremely fast. They were kind and made the family feel at ease. They took a huge burden from our family during this move and I will recommend your services in the future to all who need the TLC from Two Men and a Truck.
Thanks again,
Wendy Kirk
Thanks again,
Wendy Kirk
Response
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<div>Wendy-- We're so happy to hear that our movers proved that we are the Movers Who Care. It means so much to hear feedback from customers that the movers conducted themselves professionally and were able to make your family feel at ease during the move. Thank you for offering to recommend TWO MEN AND A TRUCK to others- referrals are the best compliment. Thank you for your business, Wendy. Enjoy your day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Wendy-- We're so happy to hear that our movers proved that we are the Movers Who Care. It means so much to hear feedback from customers that the movers conducted themselves professionally and were able to make your family feel at ease during the move. Thank you for offering to recommend TWO MEN AND A TRUCK to others- referrals are the best compliment. Thank you for your business, Wendy. Enjoy your day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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David
the 3 guys that moved us were awesome. I will use you guys again when I move in 6 months and I want the exact same professional crew again!
Response
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<div>David -- Thank you for trusting TWO MEN AND A TRUCK for your recent move! We are so pleased to know that your movers went above and beyond with customer service. We will be sure to let them know you thought they did such a wonderful job and you want to work with them again. Thank you for your 5-star review! We look forward to moving you again in 6 months!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>David -- Thank you for trusting TWO MEN AND A TRUCK for your recent move! We are so pleased to know that your movers went above and beyond with customer service. We will be sure to let them know you thought they did such a wonderful job and you want to work with them again. Thank you for your 5-star review! We look forward to moving you again in 6 months!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Vicki
They did everything I asked them to do including taking some heavy items to the curb for garbage pickup. If I changed my mind about where furniture would go in the new house, they didn’t complain when I asked them to rearrange it. They did it with a good attitude.
Response
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<div>Vicki-- We are so happy to hear that the movers had a positive attitude while rearranging your furniture and moving your heavy items! Thank you for choosing TWO MEN AND A TRUCK for your move - we appreciate your business and your feedback! If you need help moving in the future, we would be happy to help!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Vicki-- We are so happy to hear that the movers had a positive attitude while rearranging your furniture and moving your heavy items! Thank you for choosing TWO MEN AND A TRUCK for your move - we appreciate your business and your feedback! If you need help moving in the future, we would be happy to help!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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