Reseñas
Merph
Movers worked hard but job was estimated too small. Lost three china cabinet shelves. And lazyboy chair back was broken. Damage was not evident until dust cleared and is now evident; need to recover costs.
Elaine
I spoke with Samantha and Melissa they were wonderful with information I needed, very professional. Andrew and Ben were excellent movers. Professional, friendly and knowledgeable! Moving is tough and everyone made this move easy!! Thank you
Response
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<div>Elaine -- Thank you for trusting TWO MEN AND A TRUCK for your recent move! We are so pleased to know that you thought our moving consultants, Samantha and Melissa, did a great job. We are also happy to hear the movers, Andrew and Ben, did excellent work when it came to your moving day. Thank you for your 5-star review!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Elaine -- Thank you for trusting TWO MEN AND A TRUCK for your recent move! We are so pleased to know that you thought our moving consultants, Samantha and Melissa, did a great job. We are also happy to hear the movers, Andrew and Ben, did excellent work when it came to your moving day. Thank you for your 5-star review!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jonathan
Slow slow slow. Took a 4 hour job 7 hours and way to much money for less than 15 pieces of furniture. Got charged for atleast 45 minutes worth of worker doing paper work. Didnt damage anything but Never!!! again!!! Will I use them.
Response
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<div>Mr. Casey, Thank you so much for your candid comments and bringing this issue to our attention. At TWO MEN AND A TRUCK® Huntsville, we strive to exceed our customers’ expectations and provide top-notch customer service. We are addressing the issue you brought up internally. We take these reply cards very seriously. We are happy to hear your property was moved carefully and no damages occurred. Thank you for your business, and we hope you're getting settled after your move. If you have any other concerns, please give us a call to our office at 256-885-2515.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Mr. Casey, Thank you so much for your candid comments and bringing this issue to our attention. At TWO MEN AND A TRUCK® Huntsville, we strive to exceed our customers’ expectations and provide top-notch customer service. We are addressing the issue you brought up internally. We take these reply cards very seriously. We are happy to hear your property was moved carefully and no damages occurred. Thank you for your business, and we hope you're getting settled after your move. If you have any other concerns, please give us a call to our office at 256-885-2515.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Terry
Very professional, orderly, and went beyond to make sure we had everything exactly where we wanted it.
Response
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<div>Terry -- We are so happy that we were able to exceed your expectations and provide you with a positive moving experience. It's always our goal to make the moving process as seamless and stress-free for our customers as possible and to treat every customer with care and respect. We thank you for your business and for taking the time to share your experience. If you need help with moving in the future we'd be happy to help!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Terry -- We are so happy that we were able to exceed your expectations and provide you with a positive moving experience. It's always our goal to make the moving process as seamless and stress-free for our customers as possible and to treat every customer with care and respect. We thank you for your business and for taking the time to share your experience. If you need help with moving in the future we'd be happy to help!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ruby
Everyone I spoke with and the two movers were all professional and extremely helpful. Could not have had a better experience. thanks to you all.
Response
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<div>Ruby,<br/><br/>Thank you for your 5 star review! We're so glad your movers were so helpful. Any time you need us, just let us know! We appreciate your business, and have a great day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Ruby,<br/><br/>Thank you for your 5 star review! We're so glad your movers were so helpful. Any time you need us, just let us know! We appreciate your business, and have a great day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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John
The young men who moved us were very courteous and professional!
Response
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<div>John,<br/><br/>Thank you so much for your kind review! We're so happy you were pleased with your move. Thanks for your business, and have a wonderful day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>John,<br/><br/>Thank you so much for your kind review! We're so happy you were pleased with your move. Thanks for your business, and have a wonderful day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kay
I did not have hardly any furniture and just small boxes...what should have taken 4 to 5 hrs took 8...one man talked the whole time...threw boxes with glass in them...were very slow moving...I was not happy at all.. Too much talkin and too slow...would not use again unless they sent someone who worked and not talked so much..did not keep their minds on what they were doin .They kept saying ..oh this is an easy job..then why did it take 8 hrs...
Response
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<div>Ms. Bolling,<br/><br/>Thank you so much for your candid comments. We will address these issues internally. Ultimately, we want the customer to be happy, and we take these reply cards very seriously. Thank you for your business, and we hope you're getting settled after your move.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Ms. Bolling,<br/><br/>Thank you so much for your candid comments. We will address these issues internally. Ultimately, we want the customer to be happy, and we take these reply cards very seriously. Thank you for your business, and we hope you're getting settled after your move.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Debra
The moving team was awesome! Courteous, helpful, extremely careful! Great team!
Response
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<div>Debra,<br/><br/>We're so happy you enjoyed your experience! Thank you so much for the review, and don't hesitate to contact us in the future if you need us!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Debra,<br/><br/>We're so happy you enjoyed your experience! Thank you so much for the review, and don't hesitate to contact us in the future if you need us!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Nicholas
The movers were awesome! They moved an entire piano with 3 men, they were super friendly and they got the job done fast. 10/10 stars, would use again.
Response
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<div>Nicholas -- Thank you so much for this awesome review! We're so glad to hear your three movers did an excellent job moving your piano and had great attitudes while doing it! Thank you for your business! We'd love to help you move again - just let us know!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Nicholas -- Thank you so much for this awesome review! We're so glad to hear your three movers did an excellent job moving your piano and had great attitudes while doing it! Thank you for your business! We'd love to help you move again - just let us know!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kim
The office staff prepared me completely for the move, used followup emails and a phone call to make sure we were all set. I had some questions and i sent emails and they were answered promptly. THe moving crew, 2 men, were excellent, courteous and cared! I would recommend them to many and in fact, I already have!!
Response
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<div>Kim,<br/><br/>Thank you so much for your kind review and for recommending us to others! We're so glad you felt cared for during your moving process. Your moving crew, Aaron and Darian, and your moving consultant, Sara, are all stellar employees, and we're very proud of them. It's great that you had such a positive moving experience, and if you ever need us in the future, don't hesitate to contact us!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kim,<br/><br/>Thank you so much for your kind review and for recommending us to others! We're so glad you felt cared for during your moving process. Your moving crew, Aaron and Darian, and your moving consultant, Sara, are all stellar employees, and we're very proud of them. It's great that you had such a positive moving experience, and if you ever need us in the future, don't hesitate to contact us!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77716/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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