Reseñas
Adrian
Never using movers before, but had to get some furniture moved and knew no one to help me. I had seen the trucks all over the area and drive by the local home location several times per week. I called for some information and pricing. I was very pleased with the office staff. They were very pleasant , courteous and helpful. Pricing was fair so I set a date for the move. The drivers showed up on time . They were both very pleasant , greeted me with a smile and hand shake. Went right to work , never stopped(even in the rain),and had me moved quickly. From beginning to end , this was the best choice I could have made for me. I will definitely use TWO MEN AND A TRUCK again in the future. Customer service sometimes gets put on the back burner , but this company was spot on... Thanks!
Debra
The guys were very careful not to damage any of our belongings and worked well together to get us moved, all while maintaining a great attitude! They provided great service with a smile, and I'd be pleased to use them again if needed.
Marilyn
Your employee's were wonderful, both in the office and on the job site. I will certainly use your company again and give recommendations to others.
Heather
Both movers went above and beyond. They made sure to take extra care of fragile items, very friendly and efficient. Overall great experience. Best moving guys that we have dealt with.
Robert
Process was easy. Service was excellent and movers were great.
Dina
I had an Early American sleeper sofa that was hard to move into our house. I've used Two Men and a Truck before and you have never had a problem moving anything. Johnathon and Kameron had a cancellation so they arrived early, went right to work and got the job done, very courteous did not waste time. what could have been a 3 hour job they did in 45 minutes. I always use Two Men and a Truck and highly recommend them. Complements to your personal department and training staff.
Elizabeth
My movers took such care with my equipment--they were moving 2 commercial ovens for me. They were polite, careful, and patient with me. I was so pleased with my experience! After having numerous bad experiences with other delivery companies that offered expensive "white glove delivery", who then mishandled expensive equipment and were very rude, this was a breath of fresh air! I cannot recommend Two Men and a Truck enough and I will ALWAYS call you when I need help moving things in my home or business.
Frank
The movers did not have hand trucks they only had one appliance handtruck and one small four wheel dolly. If each move ahead one set of regular hand trucks I feel like they would’ve cut the time down 25%
Response
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<div>Thank you for providing feedback from your recent move. We are happy to see that you were able to provide high marks in most categories, but we are saddened to see that your overall satisfaction was only average. We apologize if you feel that the move took longer than you were anticipating, especially if you feel that it was the result of our men being ill-equipped. What you have described is the standard equipment that our crews have for each move, and it looks as if your move did take the exact time that was estimated in the confirmation letter you received via email ahead of your movers’ arrival. While customers may think that the use of hand trucks will speed up any move, they can actually make it more cumbersome depending on access, not to mention increase the chances of floor/wall damage. This is why our men are trained to handle most moves without relying on them while still being trained to be the quickest and most efficient movers in town. That being said, we certainly never want a customer’s final impression of our company to be that we missed the mark, so we ask that you please give our office a call at 205.970.2272 so that we may get you in touch with a manager to further discuss your specific concerns.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<!--[if ReviewResponse]><![endif]-->
<div>Thank you for providing feedback from your recent move. We are happy to see that you were able to provide high marks in most categories, but we are saddened to see that your overall satisfaction was only average. We apologize if you feel that the move took longer than you were anticipating, especially if you feel that it was the result of our men being ill-equipped. What you have described is the standard equipment that our crews have for each move, and it looks as if your move did take the exact time that was estimated in the confirmation letter you received via email ahead of your movers’ arrival. While customers may think that the use of hand trucks will speed up any move, they can actually make it more cumbersome depending on access, not to mention increase the chances of floor/wall damage. This is why our men are trained to handle most moves without relying on them while still being trained to be the quickest and most efficient movers in town. That being said, we certainly never want a customer’s final impression of our company to be that we missed the mark, so we ask that you please give our office a call at 205.970.2272 so that we may get you in touch with a manager to further discuss your specific concerns.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Juan
The movers were very professional and helpful. They were also very careful handling our furniture and fragile items.
Jeff
Brandon and Dodd did a great job. Would be glad to use them again and refer them specifically to anyone who needed moving services.
